We just recently purchased a citroen c3 aircross. We were led through the sale by Carl Monk, who's professionalism and attention to detail regarding the sale from beginning to end, made us feel com... See more
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Stellantis & You, Coventry, was the 4th showroom we visited on our search for our new, used car. The saleswoman, Sarah Egan, was very helpful. Friendly and knowledgeable about the model we were inter... See more
Company replied
Rubbish if you use the servicing department, incompetent in many ways, bulbs gone yet again, last time I paid £ 50 for them to sort them out only 3 months ago . So glad I didn't have a cluch repla... See more
Company replied
We met Rowan Wilson whilst we were browsing the used cars on display. He help us decide on which car would be best for us and arranged for a test drive. Once we had decided he talked us through the p... See more
Company replied
Company details
Written by the company
Stellantis &You UK the new name for Robins & Day across all 54 locations in the UK. We have a rich heritage in the UK with a history of over 100 years that had been focused on providing excellent customer service. Now as Stellantis &You UK we benefit from Stellantis, as one of the world’s leading automakers and is centred on customer experience. To show the important of closeness to customer and employee, there is no space present with “&You”.
Contact info
Phoenix Corner, Kenpas Highway, CV3 6PE, Coventry, United Kingdom
- 02476 840 777
4.5
Excellent
444 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 97% of negative reviews
Typically replies within 1 month
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See how their reviews and ratings are sourced, scored, and moderated.
Reply from Stellantis &You UK - Citroen Coventry
Apologies, I meant to say I will share this with Leigh :)
Reply from Stellantis &You UK - Citroen Coventry
Hi Rebecca
Many thanks for your 5* star review, I will share this with Leigh. I’m glad we could deliver a 5* experience.
Kind regards
Jack Palmer
General Manager
Very good service
Very good service. Very pleased with the car. I will enjoy driving it.
August 13, 2024
Unprompted review
Reply from Stellantis &You UK - Citroen Coventry
Hi Derek
Many thanks for your 5* star review, I will share this with the team. I’m glad we could deliver a 5* experience.
Kind regards
Jack Palmer
General Manager
Excellent service
Excellent service from Stellantis & You, Coventry, from my first enquiry to date. Leigh Surman was an impressive Salesperson because he was informative patient, not pushy and professional. I love my new used car, a DS3 Crossback, and recommend you get in touch with them when changing your vehicle 🚗
August 6, 2024
Unprompted review
Reply from Stellantis &You UK - Citroen Coventry
Hi Helen
Many thanks for your 5* star review, I will share this with Leigh. I’m glad we could deliver a 5* experience.
Kind regards
Jack Palmer
General Manager
Took my van in for a service and needed…
Took my van in for a service and needed it done quickly as time is money. I was very impressed not only with the speed but also with the cost especially as they're a main dealership.The staff were excellent and I would definitely and without doubt , use these guys again..
July 29, 2024
Reply from Stellantis &You UK - Citroen Coventry
Hi James
Many thanks for your 5* star review, I will share this with the team. I’m glad we could deliver a 5* experience.
Kind regards
Jack Palmer
General Manager
Excellent service all round
Excellent service all round. I cannot rate this dealership high enough!
July 7, 2024
Reply from Stellantis &You UK - Citroen Coventry
Hi John
Many thanks for your 5* star review, I will share this with the team. I’m glad we could deliver a 5* experience.
Kind regards
Jack Palmer
General Manager
Good friendly and efficient service
Good friendly and efficient service. And the reception staff made a fuss of my dog!
June 27, 2024
Reply from Stellantis &You UK - Citroen Coventry
Hi Fergus
Many thanks for your 5* star review, I will share this with the team. I’m glad we could deliver a 5* experience and many thanks for bringing your beautiful dog in - he's more than welcome any time :)
Kind regards
Jack Palmer
General Manager
Coventry Service - Exceptional
My experience at Stellantis &You Coventry was exceptional. I was swiftly seen to at the service reception desk and was updated at every stage of my vehicles service. When picking up my vehicle, it had been cleaned and was looking spotless.
May 31, 2024
Unprompted review
Reply from Stellantis &You UK - Citroen Coventry
Hi Jason
Many thanks for your 5* star review, I will share this with the team. I’m glad we could deliver a 5* experience.
Kind regards
Jack Palmer
General Manager
Excellent service - Rowan Wilson @Coventry Stellantis &You
We bought a Peugeot 3008 from Stellantis &You in Coventry. Rowan was professional, welcoming, knowledgable and helped to answer all our questions. He kept us updated throughout. Cherry on the top is when he offered to deliver our car. He also sign posted us to their service plan and made sure that the car was safe before handing it over to us. We will always choose Stellantis &You Coventry in all our future purchases. Excellent service💯. Thanks Rowan. You are a credit to your team😊
*Excellent customer service 100%
*Car in excellent condition 100%
*Warm welcome 100%
*communication 100%
April 23, 2024
Unprompted review
Reply from Stellantis &You UK - Citroen Coventry
Hi M Kaswa
Many thanks for your 5* star review, I will share this with Rowan. I’m glad we could deliver a 5* experience.
Kind regards
Jack Palmer
General Manager
Every time I have been here I’ve been…
Every time I have been here I’ve been looked after by Faye who is an absolute credit to the team. Nothing is too much trouble and always a great service.
April 26, 2024
Reply from Stellantis &You UK - Citroen Coventry
Hi Andy
Many thanks for your 5* star review, I will share this with Faye. I’m glad we could deliver a 5* experience.
Kind regards
Jack Palmer
General Manager
Reply from Stellantis &You UK - Citroen Coventry
Hi Neil
Many thanks for your 5* star review. I’m glad we could deliver a 5* experience.
Kind regards
Jack Palmer
General Manager
The Sales assistant was very…
The Sales assistant Rowan, was very professional and sensitive to my needs.
March 8, 2024
Unprompted review
Reply from Stellantis &You UK - Citroen Coventry
Hi Jemimah
Many thanks for your 5* star review, I will share this with Rowan. I’m glad we could deliver a 5* experience.
Kind regards
Jack Palmer
General Manager
It was a good experience
It was a good experience, I felt the service was so good from the start to end
April 18, 2024
Unprompted review
Reply from Stellantis &You UK - Citroen Coventry
Hi Tatenda
Many thanks for your 5* star review. I’m glad we could deliver a 5* experience.
Kind regards
Jack Palmer
General Manager
All warranty issues sorted
All warranty issues sorted, very happy and well done to the staff 10/10 5 STARS
Doug
April 15, 2024
Reply from Stellantis &You UK - Citroen Coventry
Hi Douglas
Many thanks for your 5* star review, I will share this with the service team. I’m glad we could deliver a 5* experience.
Kind regards
Jack Palmer
General Manager
Fantastic team!
April 11, 2024
Unprompted review
Reply from Stellantis &You UK - Citroen Coventry
Hi Kate
Many thanks for your 5* star review, I will share this with the team!
Kind regards
Jack Palmer
General Manager
The staff
The staff, who are friendly and doing their outmost.
The parking aerea us a disaster, to many cars on a small surface.
The waiting aerea in the building not cosy and not confortable chairs.
March 24, 2024
Reply from Stellantis &You UK - Citroen Coventry
Hi Hem
Many thanks for your 5* star review, I will share this with the team.
Kind regards
Jack Palmer
General Manager
Aaron Wyatt was very helpful
Aaron Wyatt was very helpful, patient, knowledgable and kind. He made me feel like no question was silly. And very comfortable. I think Aaron has great interpersonal skills and is excellent at working with people. He deserves a bonus and a raise!!
March 22, 2024
Unprompted review
Reply from Stellantis &You UK - Citroen Coventry
Hi Sonia
Many thanks for your 5* star review, I will share this with Aaron. I'm glad we could provide a 5* star experience for you.
Kind regards
Jack Palmer
General Manager
Efficient service.
From booking to completion the service was very efficient. The service staff were professional, polite and friendly. The routine service and MOT were carried out on time with no problems.
March 20, 2024
Reply from Stellantis &You UK - Citroen Coventry
Hi Susan
Many thanks for your 5* star review, I will share this with the service team. I'm glad we could provide a 5* star experience for you.
Kind regards
Jack Palmer
General Manager
Really helpful and friendly staff
Really helpful and friendly staff. Issue quickly resolved.
February 2, 2024
Reply from Stellantis &You UK - Citroen Coventry
Thanks Mr Mckay,
I will let the team know as its always good to give them positive feedback.
Thanks,
Stuart Bullimore
General Manager - Stellantis &You Coventry
Underwhelming Experience
I wanted to look at and test drive a C5 Aircross at Coventry.
Spoke with Erica who has no knowledge of the vehicle, never driven the vehicle. In fact the lack of information said everything about the dealership. No welcome on arrival, very difficult to park. All in all a very underwhelming experience. I won’t be buying a car from this dealership.
February 9, 2024
Unprompted review
Reply from Stellantis &You UK - Citroen Coventry
Hi Timbo,
Sorry to hear your experience wasn't what we strive to deliver. We have been extremely busy with an event and Erika is our trainee sales advisor who is still learning the range.
I would like to have the opportunity to book you an appointment with one of the team to demonstrate the C5 Aircross at a time that is most convenient for you.
Thanks,
Stuart Bullimore
General Manager - Stellantis &You Coventry
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