Stellantis &You UK - Citroen Edgware Reviews 

We had a fantastic service at the Edgware Branch with Sherelle Adams who was very professional and patiently and honestly answered all our questions regarding a new vehicle. She also kindly booked a test drive for us which we have unfortunately had to cancel due to unexpected family news. However we gladly ask for her again when we are ready to proceed with our purchase.

Great experience. Louise was fantastic. Super helpful, clear in her communication, and personable. Made the trip down a pleasant experience.

Poor/No service, long waiting, unfriendly

Louise.
was very professional and helpful.
Kept me updated during the day, what was happening to my van
Would highly recommend.

A huge thank you to Moe! He was so helpful and friendly. The service was fantastic, I really appreciate all the help. Thank you!

This is a prime example of being truly customer-led. Sales Advisor was Kush Despite being a new starter and only being with Stellantis for a couple of months, he consistently put my needs first. I changed my mind several times, requested multiple test drives, and took my time making a decision, yet he remained patient, professional, and enthusiastic throughout. He listened carefully, never pressured me into a sale, and focused on ensuring I found the right vehicle for my needs. His passion, dedication, and customer-first approach made the entire experience outstanding and is a perfect example of what customer-led service should look like.”

Excellent customer service. Kept me updated on all aspects.
Douglas informed me when he was picking the car up & when he was dropping it back.
He was a very nice gentleman

Terrible dealership
Does MOT before service dispite asking customer care team and the representstive to do Service and ask for any authorization before MOT otherwise will fail.

Forces an MOT knowing it fails so they can charge you.. and have to repair with them. Terrible standards.

Preet was excellent and patience with me. Got an excellent deal from him for my new car. Totally recommend him

In my experience Sagal exemplifies what customer serve should look like, and I base this on more than one occasion when she assisted me. Due to the manner in which Sagal managed my complaint, I felt reassured that some staff we do what needs to be done to resolve concerns professionally, which is the sort of customer serve I expect from a large company such as Peugeot.

Nari is very professional competent and respectful member of staff.
She walked extra mile to serve the customer

I recently had the pleasure of dealing with Palpreet, the manager at Citron, during my experience purchasing a Citron C3. Overall, it was a positive encounter that left me feeling satisfied with my decision.

From the moment I arrived, Imran provided exceptional service. He was knowledgeable about the Citron C3 and took the time to answer all my questions thoroughly. His friendly demeanor made the entire process feel welcoming rather than transactional. I appreciated that he didn’t rush me; instead, he ensured I understood all the features and options available.
Palpreet, as the manager, played a crucial role in ensuring everything ran smoothly. I noticed how he supported Imran by stepping in to provide additional insights when needed, which showed strong teamwork. It was clear that they both were committed to making sure customers left feeling confident in their purchase. I am happy with customer service I received. Thanks

Laura Kvietelaitiene
Thank you very very much for the help.

Sagal my rep offered my a service as soon as I arrived. She explained the process of the service and MOT very clearly plus confirmed I'd be contacted in the day on the progress. Which she did.

Upon collection she confirmed how she supported with sourcing the parts needed and the work completed.

Her mannerism was professional and calm and I'm likely to return to Stellantis based on the service she offered.

Calm and friendly from Sagal

Louise, Sagal and Nariman provided excellent customer service. Thank you ladies!

Patience from Imran Kahn, representative, friendly & nothing was too much trouble. Imran gave us the time we needed with no pressure.

Sagal was really helpful today. Everything was done quick and professional

Sagal was great, very attentive and professional

The service I received today from Segal regarding the MOT of my Peugeot 3008 was very good. She was professional, helpful, and made the whole process smooth and straightforward. I really appreciate the support.