Stellantis &You UK - Citroen Edgware Reviews 

176
TrustScore 4 out of 5

4.2

360/366 Burnt Oak Broadway, Edgware, HA8 5AN London, GB


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Rated 5 out of 5 stars

During a service and MOT, I was told about a price increase that wasn’t mentioned at first, software error clearing that incurred unexpected price hike. Sagal, was brilliant, professional, understand... See more

Rated 5 out of 5 stars

I recently bought a car from Stellantis & You Citroen Edgware and had a great experience from start to finish. Abdul looked after me throughout the process and was brilliant knowledgeable, patient, a... See more

Company replied

Rated 1 out of 5 stars

Although the dealership charges premium rates, the quality of the service I received didn’t remotely match the price. I paid £799.52 for the Year 2 service and water jets replacement, including a £2... See more

Company replied

Rated 5 out of 5 stars

Abdul is a top geezer! He's helped me with customer service and explained everything thoroughly in detail. His efforts are much appreciated.


Company details

  1. Car Dealer

Written by the company

Stellantis &You UK the new name for Robins & Day across all 54 locations in the UK. We have a rich heritage in the UK with a history of over 100 years that had been focused on providing excellent customer service. Now as Stellantis &You UK we benefit from Stellantis, as one of the world’s leading automakers and is centred on customer experience. To show the important of closeness to customer and employee, there is no space present with “&You”.


Contact info

  • 360/366 Burnt Oak Broadway, Edgware, HA8 5AN, London, United Kingdom

  • 0208 7311 099

4.2

Great

TrustScore 4 out of 5

176 reviews

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4.2

All reviews

(176)

2,989 reviews in the last 12 months

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Rated 5 out of 5 stars

Great service from Roza

Great service from Roza. A pleasure to deal with. Very happy. She's a credit to the business

July 12, 2023
Unprompted review
Stellantis &You UK - Citroen Edgware logo

Reply from Stellantis &You UK - Citroen Edgware

Mr Ganesh,

Thank you for taking the time to leave a review on our team member Roza.

Kind Regards

Team Edgware
Stellantis &You

Rated 5 out of 5 stars

Very helpful

Very helpful, easy to deal with answered questions and concerns made very simple

June 18, 2023
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Reply from Stellantis &You UK - Citroen Edgware

Mr Smith,

Thank you for the taking the time to leave a review on our Citroen team here at Edgware.

Kind Regards

Team Edgware
Stellantis &You

Rated 5 out of 5 stars

Recall by dvla had to get this done soPhone up and book a appointment and…

Phone up and book a appointment and told me that if I can hold on they will supply me with a company car until the van has been fix and when I went in they got all my details and I was in a company car with in 15 min of everything and got phone calls to let me no about the van and then told me the to pick my van up the next day has it was all ready and got a video showing the problem with the vehicle and a email to say what the problem are so I could take it to my own mechanic and get the problem fixed easy and quicker

June 15, 2023
Stellantis &You UK - Citroen Edgware logo

Reply from Stellantis &You UK - Citroen Edgware

Tony,

Thanks for taking the time to leave feedback.

Kind Regards

Team Edgware
Stellantis &You

Rated 5 out of 5 stars

Everyone was friendly and explanned all…

Everyone was friendly and explanned all the process in details they were quick to return the car and gave me a courtesy car.

May 21, 2023
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Reply from Stellantis &You UK - Citroen Edgware

Tamara,

Thanks for taking the time to leave feedback on our aftersales Citroen Team.

Kind regards

Team Edgware
Stellantis &Yoi

Rated 5 out of 5 stars

Wonderful dealership, polite staff, very clean.

Vivek has been amazing, the level of communication and help has been above and beyond what i’ve experienced in the past from other dealerships. We decided to wait for our car and he’s given us somewhere quiet to wait which is perfect for feeding my baby and the pressure off from trying to keep my 3yo from disturbing everyone. His customer service is memorable and he’s an asset to the company

April 24, 2023
Unprompted review
Stellantis &You UK - Citroen Edgware logo

Reply from Stellantis &You UK - Citroen Edgware

Hi Samantha,

Thanks for the great review about our Citroen Team here at Edgware.

Kind regards

Team Edgware
Stellantis &you

Rated 5 out of 5 stars

ANISSA COCKINGS was so helpful and…

ANISSA COCKINGS was so helpful and patient with us. Unlike other sales people she didn't put any pressure on us and made the whole experience enjoyable. She was extremely knowledgeable and kind.
Thank you Anni

February 13, 2023
Unprompted review
Stellantis &You UK - Citroen Edgware logo

Reply from Stellantis &You UK - Citroen Edgware

Mrs Y

Thanks for the great review on our team member Annii.

Kind Regards

Team Edgware
Stellantis &You

Rated 5 out of 5 stars

Sina was very patient and knowledgeable…

Sina was very patient and knowledgeable and helpful. He helped with his manager Roy to meet my expectations and price point. Very please with my purchase.

February 20, 2023
Stellantis &You UK - Citroen Edgware logo

Reply from Stellantis &You UK - Citroen Edgware

Amritpaul,

Thanks for the great feedback about our team member Sina.

Kind Regards

Team Edgware
Stellantis &You

Rated 5 out of 5 stars

Nice staff.Thank you very much to help…

Nice staff.Thank you very much to help choose my new car.

February 11, 2023
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Reply from Stellantis &You UK - Citroen Edgware

Anna,

Thanks for taking the time to leave feedback on our Citroen team here at Edgware.

Kind Regards
Team Edgware
Stellantis &You

Rated 5 out of 5 stars

Excellent Customer service .. Anii

Customer service received from Anni was excellent.
She was welcoming, attentive and listened to what we were looking .
Stayed in regular contact, the whole experience was very positive

November 19, 2022
Unprompted review
Stellantis &You UK - Citroen Edgware logo

Reply from Stellantis &You UK - Citroen Edgware

Carol,

Thanks for the great review on our Citroen Team member Anni

Kind Regards
Team Edgware

Rated 5 out of 5 stars

Great customer service and atmosphere

Great customer service.
Absolute transparency in the work done and required to keep my Citroen in top condition.

January 4, 2023
Stellantis &You UK - Citroen Edgware logo

Reply from Stellantis &You UK - Citroen Edgware

Hi Hernan, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Kind Regards, Robins & Day

Rated 5 out of 5 stars

service was great

December 14, 2022
Stellantis &You UK - Citroen Edgware logo

Reply from Stellantis &You UK - Citroen Edgware

J Hills,

Thanks for the ⭐️⭐️⭐️⭐️⭐️ review.

Kind Regards

Team Edgware
Robins & Day

Rated 5 out of 5 stars

Amazing service from Annii who was…

Amazing service from Annii who was extremely helpful!!

December 8, 2022
Unprompted review
Stellantis &You UK - Citroen Edgware logo

Reply from Stellantis &You UK - Citroen Edgware

Rashid,

Thanks for the great review about our team members Annii.

Kind Regards

Team Edgware
Robins & Day

Rated 5 out of 5 stars

Hats off to Damien from the sales team…

Hats off to Damien from the sales team for yet again handling the sale of my 3rd car swiftly and smoothly ! There were small delays with the delivery of the car due to unavoidable circumstances- however, Damien kept up with the updates and ensured that everything was taken care of. He is definitely an asset to the company! Thank you for your fantastic service!

November 24, 2022
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Reply from Stellantis &You UK - Citroen Edgware

Aaa

Thanks for the 5 ⭐️ review about our team members Damien.

Kind Regards

Team Edgware
Robins & Day

Rated 5 out of 5 stars

Annie was an excellent- she showed us…

Annie was an excellent- she showed us all the models and very much offered to give a test drive to get the full feel of driving the car. Should we decide to buy one of your cars we will certainly come back to Annii

November 26, 2022
Unprompted review
Stellantis &You UK - Citroen Edgware logo

Reply from Stellantis &You UK - Citroen Edgware

Ushakiran,

Thanks for the great review about our college Annii,

Kind Regards

Team Edgware
Robins & Day

Rated 5 out of 5 stars

Great service from Kalpesh

Recently my father needed a new car. Walked in and was greeted by a smart looking chap by the name of kalpesh. He listened to our needs and understood just want my father needed. He spent time to show us a few cars and it felt like he taught us everything he knows about cars.
Thank you Kalpesh.

November 26, 2022
Unprompted review
Stellantis &You UK - Citroen Edgware logo

Reply from Stellantis &You UK - Citroen Edgware

Mr Ganesh,

Thank for the great review about our Vauxhall team members Kalpesh.

Kind Regards

Team Edgware
Robins & Day

Rated 5 out of 5 stars

Annii was very helpful and…

Annii was very helpful and professional, seemed to know a lot about the cars in the showroom,

November 25, 2022
Unprompted review
Stellantis &You UK - Citroen Edgware logo

Reply from Stellantis &You UK - Citroen Edgware

Sassoon,

Thanks for the great feedback on our Citroen team member Annii.

Kind Regards

Teams Edgware
Robins & Day

Rated 5 out of 5 stars

MOT While you Wait

While waiting for my MOT to be completed I was approached by Annii. I hadn't considered buying a new car but will now probably test drive the new C5 Hybrid Aircross early next year. Annii was a pleasure to deal with and was quite persuasive with regards to the benefits of upgrading my car. I suggest the Dealership don't sit her in the corner !

November 25, 2022
Unprompted review
Stellantis &You UK - Citroen Edgware logo

Reply from Stellantis &You UK - Citroen Edgware

Hi I Moss,

Thanks for the great feedback about our Citroen team here at Edgware.

Kind Regards


Team Edgware
Robins & Day

Rated 5 out of 5 stars

Excellent service

Excellent service, Damien really knows his stuff and made the choosing and buying experience very easy. He was extremely helpful and courteous as was everyone with whom we came into contact at the Edgware showroom.

November 11, 2022
Stellantis &You UK - Citroen Edgware logo

Reply from Stellantis &You UK - Citroen Edgware

Joe,

Thanks for the great review about our Citroen team here at Robins and day Edgware.

Kind Regards

Team Edgware
Robins & Day

Rated 5 out of 5 stars

I met a lovely lady called Annii who…

I met a lovely lady called Annii who was absoblutely amazing. Her smile and help made me feel very comfortable. It can be very daunting when you find it difficult looking around and having to make decisions.
Annie made my visit today at Citroen a very calm and good experience. I must say that not many places you go to you meet someone who is confident and really welcoming. Thank you Annii

November 9, 2022
Unprompted review
Stellantis &You UK - Citroen Edgware logo

Reply from Stellantis &You UK - Citroen Edgware

Hi Carol,

Thanks for the great feedback about our college Annii.

Kind Regards

Team Edgware
Robins & Day

Rated 5 out of 5 stars

Everything was carried out while I…

Everything was carried out while I waited with no problems

October 17, 2022
Stellantis &You UK - Citroen Edgware logo

Reply from Stellantis &You UK - Citroen Edgware

Gary,

Thanks for the 5 ⭐️ review about our aftersales team here at Edgware.

Kind Regards

Team Edgware
Robins & Day

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