Have a Citroen berlingo 22k miles 20 months old , Stellantis earliest book in to be diagnosed 16th October no courtesy car . Blocked dpf filter told not to drive . 6 weeks before they will even... See more
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See what reviewers are saying
I can’t fault the service I received here. From the moment I walked in I was made to feel welcome, and the whole experience was easy and stress-free. The customer service was honestly brilliant —... See more
Company replied
Leased a Peugeot E5008 from this branch. Enquired online and had a call from Joseph, explained about specifics of car colours, specification we wanted and Joseph sorted perfectly for us. Any questions... See more
Company replied
Seamless experience thus far - bought car and Billy helped us quickly and professionally - thank you. We still have a minor thing to be done by Service which Billy explained and on arrival of... See more
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Company details
Written by the company
Stellantis &You UK the new name for Robins & Day across all 54 locations in the UK. We have a rich heritage in the UK with a history of over 100 years that had been focused on providing excellent customer service. Now as Stellantis &You UK we benefit from Stellantis, as one of the world’s leading automakers and is centred on customer experience. To show the important of closeness to customer and employee, there is no space present with “&You”.
Contact info
1 Great North Road, AL9 5JA, Hatfield, United Kingdom
- 0170 7288 550
4.3
Excellent
310 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 97% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Harrison Francis a great salesperson
The moment I walked in to the dealership was greeted by Harrison Francis a sales advisor so polite help me choose the right car I was so happy with the service and a week later I have my new car so happy with it
September 29, 2023
Unprompted review
Reply from Stellantis &You UK - Citroen Hatfield
Darren Collins, we are glad we could help! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Very professional
September 8, 2023
Reply from Stellantis &You UK - Citroen Hatfield
Toby Buck, we are glad we could help!
Shannon was a delight
Shannon was a delight ! Very professional and polite. She gave us the option to check and try diferente vehicles before we decide wich one to buy .
August 13, 2023
Reply from Stellantis &You UK - Citroen Hatfield
Thank you again for taking the time to let us know how we did. We hope you have a great day!
new c3 aircross
Just got a new c3 aircross salesman
Harrison francis was great have me loads of advice. And kept me updated with everything.
August 23, 2023
Unprompted review
Reply from Stellantis &You UK - Citroen Hatfield
Thank you again for taking the time to let us know how we did. We hope you have a great day!
My new car.
Buying my new car was an enjoyable experience mainly due to Neil Leicester who was both helpful and kind
August 18, 2023
Reply from Stellantis &You UK - Citroen Hatfield
Brenda Bennett, thank you for your kind review; we are happy to pass along your comments to the team here at Stellantis &You Citroen Hatfield!
Friendly and informative staff.
Friendly and informative staff.
Work completed on schedule
August 22, 2023
Reply from Stellantis &You UK - Citroen Hatfield
Thank you again for taking the time to let us know how we did. We hope you have a great day!
Seamless experience!!
Seamless experience thus far - bought car and Billy helped us quickly and professionally - thank you.
We still have a minor thing to be done by Service which Billy explained and on arrival of the part a Service appointment has been made.
Everyone we have spoken to has been courteous and showed understanding.
Thank you Stellantis & in particular Billy :)
MR & MRS W
July 31, 2023
Unprompted review
Reply from Stellantis &You UK - Citroen Hatfield
Mtarw, we are glad we could help! We hope to see you soon!
Helpful and friendly
Spoke to Neil Leicestershire who arranged a test drive for me. He was very accommodating, helpful and listened carefully to my requests. A very friendly experience.
August 19, 2023
Unprompted review
Reply from Stellantis &You UK - Citroen Hatfield
Peter G8kek, thank you for your kind review; we are happy to pass along your comments to the team here at Stellantis &You Citroen Hatfield!
Still waiting…
Still waiting to find out what is wrong with the van I dropped in on 18 July (it's 15 Aug today). Despite calls and emails no one has ever got back to me
August 15, 2023
Unprompted review
Reply from Stellantis &You UK - Citroen Hatfield
Harri39, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one.
Buying a used Citroen eC4
The ambiance of the was dealership relaxing and the gentleman dealing with me was polite, concerned and efficient. I was surprised to have and exchange offer on my present Mercedes
August 13, 2023
Reply from Stellantis &You UK - Citroen Hatfield
Roger Oxland, thank you for your kind review; we are happy to pass along your comments to the team here at Stellantis &You Citroen Hatfield!
Been using this dealership for over 12…
Been using this dealership for over 12 years and family purchased many cars from them. Found their after sales second to none. Neil got me a fantastic deal on a trade for a new car. He was friendly and helpful. Will continue to use this dealership for servicing and other needs/
August 12, 2023
Unprompted review
Reply from Stellantis &You UK - Citroen Hatfield
Hi Paul Marshall, we are very happy to have provided you with such a positive experience!
Booked car for service & MOT
Booked car for service & MOT. I was able to book specific time & collect car when ready. Cost was very reasonable. Excellent service as always
July 12, 2023
Reply from Stellantis &You UK - Citroen Hatfield
Thank you again for taking the time to let us know how we did. We hope you have a great day!
Nice people,car felt great after the…
Nice people,car felt great after the service.kept informed at all times.what’s not to like.
July 24, 2023
Reply from Stellantis &You UK - Citroen Hatfield
We appreciate your positive review about your recent experience with us!
Car sales.
The excellent service and knowledge of the sales person made us feel at ease.
July 16, 2023
Reply from Stellantis &You UK - Citroen Hatfield
Thank you again for taking the time to let us know how we did. We hope you have a great day! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Very pleasant sales personnel
Very pleasant sales personnel, welcoming, considerate, helpful and well-informed.
July 15, 2023
Reply from Stellantis &You UK - Citroen Hatfield
Hi Mr. David Tomlin, we are very happy to have provided you with such a positive experience!
First class customer service.
My visits to Hatfield have always been nothing short of excellent. The staff are so kind, friendly and helpful and nothing is too much trouble. Any problems that rarely arise are sorted efficiently and promptly. Fantastic faultless customer service. And they make my little dog so welcome too!
July 4, 2023
Reply from Stellantis &You UK - Citroen Hatfield
Sandra Helen Buividas, thank you for your kind review; we are happy to pass along your comments to the team here at Stellantis &You Citroen Hatfield!
Reply from Stellantis &You UK - Citroen Hatfield
We appreciate your positive review about your recent experience with us!
Stella citroen
Great service from start to finish the sales person couldn't have been more helpful guided us through the process with ease, will buy again from this garage?.
The sales person Peter crook couldn't have been more helpful.
June 29, 2023
Reply from Stellantis &You UK - Citroen Hatfield
Hi Paul Willett, we are very happy to have provided you with such a positive experience!
The 2 gentlemen I met wher very…
The 2 gentlemen I met wher very friendly and very helpful. They explained everything I needed to know clearly very professionally
June 18, 2023
Reply from Stellantis &You UK - Citroen Hatfield
Michael Caswell, thank you for your kind review; we are happy to pass along your comments to the team here at Stellantis &You Citroen Hatfield!
Though wasn't certain why the SATNAV needed overhaul, the fuel consumption has improved by 10 percent. But I'd like to know what you did to the SATNAV.
Collect and delivery service. Had an excellent service.
June 16, 2023
Reply from Stellantis &You UK - Citroen Hatfield
Mr Josiah Martins, we are glad we could help!
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