Have a Citroen berlingo 22k miles 20 months old , Stellantis earliest book in to be diagnosed 16th October no courtesy car . Blocked dpf filter told not to drive . 6 weeks before they will even... See more
Company replied
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See what reviewers are saying
I can’t fault the service I received here. From the moment I walked in I was made to feel welcome, and the whole experience was easy and stress-free. The customer service was honestly brilliant —... See more
Company replied
Leased a Peugeot E5008 from this branch. Enquired online and had a call from Joseph, explained about specifics of car colours, specification we wanted and Joseph sorted perfectly for us. Any questions... See more
Company replied
Seamless experience thus far - bought car and Billy helped us quickly and professionally - thank you. We still have a minor thing to be done by Service which Billy explained and on arrival of... See more
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Company details
Written by the company
Stellantis &You UK the new name for Robins & Day across all 54 locations in the UK. We have a rich heritage in the UK with a history of over 100 years that had been focused on providing excellent customer service. Now as Stellantis &You UK we benefit from Stellantis, as one of the world’s leading automakers and is centred on customer experience. To show the important of closeness to customer and employee, there is no space present with “&You”.
Contact info
1 Great North Road, AL9 5JA, Hatfield, United Kingdom
- 0170 7288 550
4.3
Excellent
310 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 97% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
A great experience all round Jamie was…
A great experience all round Jamie was very helpful and knowledgable, nothing was to much trouble for him.
Thank you
Jamie
April 21, 2022
Reply from Stellantis &You UK - Citroen Hatfield
Hi Jamie, we are very happy we could provide you with a positive experience. Thank you, and have a fantastic day! Kind Regards, Robins & Day
Excellent service and attention by…
Excellent service and attention by Helder. Everything explained with clarity.
April 20, 2022
Reply from Stellantis &You UK - Citroen Hatfield
We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
Robins & Day
Very helpful salesman!nice man very…
Very helpful salesman!nice man very recommended knows how to treat people I was very pleased with his help .
April 3, 2022
Reply from Stellantis &You UK - Citroen Hatfield
We are very happy to have provided you with such a positive experience! Thank you for letting our team know how we did. We look forward to helping again in the future. Take care!
Robins & Day
Robins & Day Hatfield
Robins & Day Hatfield, a pleasant experience and good selection of cars. Managed to test drive 2 vehicles within the hour with no problems. This is my 2nd visit to Robins & Day. If you like Citroens, this is the place to go!
April 1, 2022
Reply from Stellantis &You UK - Citroen Hatfield
We are very happy we could provide you with a positive experience. Thank you, and have a fantastic day!
Robins & Day
I’d recommend
The experience so far has been very positive and the sales executive has been super responsive and provided all of the information requested.
March 28, 2022
Reply from Stellantis &You UK - Citroen Hatfield
We are very happy we could provide you with a positive experience. Thank you, and have a fantastic day!
Robins & Day
Continued good service
I've been using this Citroen dealership since it opened, for servicing and replacing my car. Their customer service is easy, straight foreword and fuss free. I've never had a major issue with them and they offer reasonable value for money.
I've just changed vehicle again and, once again, I've been very happy with the service offered.
March 23, 2022
Reply from Stellantis &You UK - Citroen Hatfield
Thank you for your feedback! We really appreciate our loyal customers and we hope to help you again in the future. Many thanks. Robins & Day
Always a pleasure to buy a new car from…New Car
Always a pleasure to buy a new car from Robins & Day. Always hassle free. Salesman Jamie is a delight. Very helpful and knowledgeable.
March 18, 2022
Reply from Stellantis &You UK - Citroen Hatfield
We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
Robins & Day
Great service.
March 11, 2022
Reply from Stellantis &You UK - Citroen Hatfield
Thank you for taking the time to let us know how we did. We hope you have a great day!
Robins & Day
We have recently purchased a car at the…
We have recently purchased a car at the Hatfield Citroen dealership. Thanks to a very nice sales advisor the sale and the trade in transaction was arranged quickly and smoothly.
March 4, 2022
Reply from Stellantis &You UK - Citroen Hatfield
We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
Robins & Day
Great experience for used car purchase
Visited looking for something small and used to be a second car mostly for my sons. Jamie was very helpful and arranged for us to come back to test drive a 2019 Citroën C1 - it was just what we were looking for. We negotiated a good deal and he helped us through the inevitable paperwork in a friendly. efficient manner. The whole experience was very positive.
February 27, 2022
Reply from Stellantis &You UK - Citroen Hatfield
Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please let us know!
Kind Regards,
Robins & Day
Another New Car
Having been a customer at Citroen Hatfield for a number of years Peter Crook offers exemplary service with his friendly, informative ways which make you feel completely at ease when ordering your car.
February 11, 2022
Reply from Stellantis &You UK - Citroen Hatfield
Thank you for your feedback! We really appreciate our loyal customers and we hope to help you again in the future. Many thanks. Robins & Day
Very helpful staff
Very helpful staff. Made the purchase of my new car quick and painless. No pressure. Looking forward to picking the new car up
February 1, 2022
Reply from Stellantis &You UK - Citroen Hatfield
We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
Robins & Day
Friendly & efficient
Friendly, efficient & quick sales experience. Second time using this particular salesman at this particular dealership.
January 23, 2022
Reply from Stellantis &You UK - Citroen Hatfield
We are very happy we could provide you with a positive experience. Thank you, and have a fantastic day!
Robins & Day
Went in today to the VIP event.
Went in today to the VIP event and both the wife and I brought new cars.
Unbeatable deals and Jamie did us us proud.
My third Citroen and the wife’s forth.
January 22, 2022
Reply from Stellantis &You UK - Citroen Hatfield
Thank you for your feedback! We really appreciate our loyal customers and we hope to help you again in the future. Many thanks. Robins & Day
Reply from Stellantis &You UK - Citroen Hatfield
We are very happy we could provide you with a positive experience. Thank you, and have a fantastic day!
Robins & Day
Reply from Stellantis &You UK - Citroen Hatfield
We are very happy we could provide you with a positive experience. Thank you, and have a fantastic day!
Robins & Day
Reply from Stellantis &You UK - Citroen Hatfield
Thank you for taking the time to let us know how we did. We hope you have a great day!
Robins & Day
Excellent service
Excellent service. Knowledgeable & helpful and friendly, talked me thought options making sure the car I chose was suitable for my needs.
Very covid secure excellent procedures in place.
December 13, 2021
Reply from Stellantis &You UK - Citroen Hatfield
We are very happy to have provided you with such a positive experience! Thank you for letting our team know how we did. We look forward to helping again in the future. Take care!
Robins & Day
Thanks to Peter he was very helpful and…
Thanks to Peter he was very helpful and friendly person
December 5, 2021
Reply from Stellantis &You UK - Citroen Hatfield
We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
Robins & Day
Helder Panoias looked after us…
Helder Panoias looked after us extremely well. He patiently explained all the ins and outs of the car we wanted and was an absolute pleasure to deal with. He helped us agree an excellent deal. We would be more than happy to deal with Helder again, he’s a great ambassador for Citroen.
December 4, 2021
Reply from Stellantis &You UK - Citroen Hatfield
Thank you for your feedback! We really appreciate our loyal customers and we hope to help you again in the future. Many thanks. Robins & Day
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