From the moment I spoke to Paul Philips about possibly changing my car he made me feel at ease. I had a particular car in mind but when I looked at it I wasn't keen. Paul suggested I look at a car th... See more
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See what reviewers are saying
Time for our 3 yearly Motability upgrade. We returned to Stellantis & You, Leicester and were not disappointed. Kully was his usual helpful, knowledgeable and patient self, he answered all our questio... See more
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The whole process from making a decision to change cars to ordering a new car was simple, emily lewis helpful , patient and knowledgeable. Test drive , part exchange, choices, finance all made s... See more
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They tried and failed, was cheaper to scrap vehicle then throw money at it hoping new parts would fix a problem that they couldn’t solve. The person i delt with was professional throughout the tim... See more
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Company details
Written by the company
Stellantis &You UK the new name for Robins & Day across all 54 locations in the UK. We have a rich heritage in the UK with a history of over 100 years that had been focused on providing excellent customer service. Now as Stellantis &You UK we benefit from Stellantis, as one of the world’s leading automakers and is centred on customer experience. To show the important of closeness to customer and employee, there is no space present with “&You”.
Contact info
91 Abbey Lane, LE4 5QU, Leicester, United Kingdom
- 0116 268 8655
4.6
Excellent
217 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 96% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
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I had a very good visit today the car…
I had a very good visit today the car I was interested in was on the showroom floor I could sit in it and get the feel of the car my questions were all answered I did not want to test drive the car today but felt it was the car for me. I placed an order on the day the staff are friendly and helpful the showroom bright and welcoming I am happy to give 5 star's
November 11, 2022
Reply from Stellantis &You UK - Citroen Leicester
Hi Mrs Blair,
Thank you for taking the time to review our dealership, thank you for the 5 STARS you awarded us & for the great feedback, we all really appreciate it.
If we can help you further, either now or in the future, please do not hesitate to get in touch with any of the team at Robins & Day Leicester.
Thank you once again.
Sarj
General Manager
Excellent customer service
Excellent customer service. Car collected and returned at times promised. I was kept fully informed as to how the service was progressing and received a follow up call afterwards. All staff I spoke to were polite and helpful.
November 1, 2022
Reply from Stellantis &You UK - Citroen Leicester
Hi Janice,
Thank you for taking the time to review our dealership, thank you for the 5 STARS you awarded us & for the great feedback, we all really appreciate it. I have passed your comments on to the team who have asked me to pass on their thanks too.
If we can help you further, either now or in the future, please do not hesitate to get in touch with any of the team at Robins & Day Leicester.
Thank you once again.
Sarj
General Manager
Paul Philips explained the details of…
Paul Philips explained the details of the car very clearly and I bought the car at then end. A very beautiful and wonderful first car. Thank you for your time.
October 21, 2022
Unprompted review
Reply from Stellantis &You UK - Citroen Leicester
Hi Una,
Thank you for taking the time to review our dealership, thank you for the 5 STARS you awarded us & for the great feedback, we all really appreciate it. I have passed your comments on to Paul who has asked me to pass on his thanks too.
If we can help you further, either now or in the future, please do not hesitate to get in touch with any of the team at Robins & Day Leicester.
Thank you once again.
Sarj
General Manager
Great service
Sohail provided a great service from sourcing the car through to collection. Everything was well communicated and quick and easy process
October 29, 2022
Unprompted review
Reply from Stellantis &You UK - Citroen Leicester
Thank you for taking the time to review our dealership, thank you for the 5 STARS you awarded us & for the great feedback, we all really appreciate it. I have passed your comments on to Sohail who has asked me to pass on his thanks too.
If we can help you further, either now or in the future, please do not hesitate to get in touch with any of the team at Robins & Day Leicester.
Thank you once again.
Sarj
General Manager
Great service from Sohail at Robins and Day
Great service from Sohail at Robins and Day in Leicester. Knowledgeable about the Peugeot ev and quick and efficient with the admin. Highly recommended!
September 24, 2022
Unprompted review
Reply from Stellantis &You UK - Citroen Leicester
Hi Fran,
Thank you for taking the time to review our dealership, thank you for the 5 STARS you awarded us & for the great feedback, we all really appreciate it. I have passed your comments on to Sohail who has asked me to pass on his thanks too.
If we can help you further, either now or in the future, please do not hesitate to get in touch with any of the team at Robins & Day Leicester.
Thank you once again.
Sarj
General Manager
Superb Professional Service
Superb professional service in every respect from Paul Phillips
October 31, 2022
Unprompted review
Reply from Stellantis &You UK - Citroen Leicester
Hi John,
Thank you for taking the time to review our dealership, thank you for the 5 STARS you awarded us & for the great feedback, we all really appreciate it. I have passed your comments on to Paul who has asked me to pass on his thanks too.
If we can help you further, either now or in the future, please do not hesitate to get in touch with any of the team at Robins & Day Leicester.
Thank you once again.
Sarj
General Manager
The sales guy at Robin Day Leicester…
The sales guy at Robin Day Leicester was helpful and could not do enough. Including doing recording of engine starting colds. The Robin Day 2 year service plan is a must and bargain for less then £400 for 2 years servicing. Car was well prepared after the mobile person went round and removed all the marks including one in the boot. Was encouraged to take the Cosmetic repair insurance which I am not 100% sure of but the proof is in the pudding so when I come to claim will see if it was worth having. With a black car likely to happen. Gary the sales manager listened to concerns I had and they were resolved to out satisfaction. I cant praise Sohail enough from Leicester he was patient, understanding
October 9, 2022
Unprompted review
Reply from Stellantis &You UK - Citroen Leicester
Sorry, I meant Paul not John
Recently bought a car from Robins & Day…
Recently bought a car from Robins & Day in Leicester.
Simple, easy, and friendly.
Huge thank you to Paul Philips, who has been very helpful and who made the whole journey incredibly pleasant.
October 22, 2022
Reply from Stellantis &You UK - Citroen Leicester
Hi Andreea,
Thank you for taking the time to review our dealership, thank you for the 5 STARS you awarded us & for the great feedback, we all really appreciate it. I have passed your comments on to Paul who has asked me to pass on his thanks too.
If we can help you further, either now or in the future, please do not hesitate to get in touch with any of the team at Robins & Day Leicester.
Thank you once again.
Sarj
General Manager
Very understanding…
From the service department to the sales team are all very helpful and understand our needs.Please note ,name change to Mrs Sylvia BROWN.
October 21, 2022
Unprompted review
Reply from Stellantis &You UK - Citroen Leicester
Hi Mrs Brown,
Thank you for taking the time to review our dealership, thank you for the 5 STARS you awarded us & for the great feedback, we all really appreciate it.
If we can help you further, either now or in the future, please do not hesitate to get in touch with any of the team at Robins & Day Leicester.
Thank you once again.
Sarj
General Manager
Friendly
Friendly, helpful sales assistant (Paul). Made the purchase smooth and quick, would use again.
October 8, 2022
Unprompted review
Reply from Stellantis &You UK - Citroen Leicester
Hi Deborah,
Thank you for taking the time to review our dealership, thank you for the 5 STARS you awarded us & for the great feedback, we all really appreciate it. I have passed your comments on to Paul who has asked me to pass on his thanks too.
If we can help you further, either now or in the future, please do not hesitate to get in touch with any of the team at Robins & Day Leicester.
Thank you once again.
Sarj
General Manager
Having just purchased a car from Robins…
Having just purchased a car from Robins and Day Leicester, I can honestly say that from the first phone call to the collection of my car the service I got was superb. Sohail was attentive and professional from the first contact and guided us through every stage. I would highly recommend the dealership.
October 3, 2022
Unprompted review
Reply from Stellantis &You UK - Citroen Leicester
Hi Malcolm,
Thank you for taking the time to review our dealership, thank you for the 5 STARS you awarded us & for the great feedback, we all really appreciate it.
I have passed your comments on to Sohail who has asked me to pass on his thanks too.
If we can help you further, either now or in the future, please do not hesitate to get in touch with any of the team at Robins & Day Leicester.
Thank you once again.
Sarj
General Manager
Excellent service-highly recommend
From initial visit to the Showroom discussing our interest, and collecting the car, the service has been first class. Paul especially has been easy to liaise with, nothing was too much trouble to discuss with him, and it was a pleasure to buy this vehicle through Robins & Day. Would not hesitate to recommend to anyone.
October 1, 2022
Unprompted review
Reply from Stellantis &You UK - Citroen Leicester
Hi, apologies for putting the wrong name on the first reply.
Robins and Day abbey lane Leicester…
Robins and Day abbey lane Leicester will never use again! After Halfords blowing some fuses after having a battery fitted they got our car booked in for a diagnostic check with robins and day we were then told the timing belt would need replacing as a product recall for safety, took the car in on the day to have the diagnostics and timing belt replaced, 2 days and no update on our car then when they finally could be bothered to contact us they said they hadn’t got the timing belt kit in!!! Why book us in then if you haven’t got the kit???? After numerous complaints emails sent and phone calls ignored they told us they would bring our car back and they would personally contact us when the kit arrives, with it being a safety issue I asked are we ok to still drive the car? To which they said yes that’s fine?? Obviously not that dangerous then?? Anyway again we had to contact them to get booked in again for the timing belt which was Tuesday 27th September this week it’s now Thursday 29th and yet again no update on our car as to whether the work has been done!! Again poor customer service and we are still without a car!!! Never had a problem at a garage before with our other cars but this place unbelievable!
September 27, 2022
Unprompted review
Reply from Stellantis &You UK - Citroen Leicester
Hi Jase,
Really sorry to read that the service you have received is well below the level of service I would expect you to have received from our dealership.
Please can you send me your details (name & registration number etc) so I can have a look into this issue for you on Monday when the service department re-opens. My email address is sarjit.rana@stellantis.com
Many thanks
Sarj
General Manager
We was very Happy with the help we…
We was very Happy with the help we received from Paul Phillips and explained everything very clearly for us and answering all are questions so we understand what he was saying
September 27, 2022
Unprompted review
Reply from Stellantis &You UK - Citroen Leicester
Hi Ruth,
Thank you for taking the time to review our dealership, thank you for the 5 STARS you awarded us & for the great feedback, we all really appreciate it.
I have passed your comments on to Paul & he has asked me to thank you too.
If we can help you further, either now or in the future, please do not hesitate to get in touch with any of the team at Robins & Day Leicester.
Thank you once again.
Sarj
General Manager
5 star experience
I had to write to share my thoughts about the sales team at Robins & Day Leicester.
I bought a new Peugeot 508 from Milin who rushed everything through for me avoiding the long wait for a new build. So happy with my new car!
I also bought a 208 for my partner where we were guided through the process with great patience and professionalism by Paul Phillips.
We also had valuable help from Sohail who not only paired her iPhone but did mine as well.
Definitely a 5 star experience!
September 24, 2022
Unprompted review
Reply from Stellantis &You UK - Citroen Leicester
Hi Roger,
Thank you for taking the time to review our dealership, thank you for the 5 STARS you awarded us & for the great feedback, we all really appreciate it.
I have passed your comments on to Millen & he has asked me to thank you on his behalf too.
If we can help you further, either now or in the future, pl ease do not hesitate to get in touch with any of the team at Robins & Day Leicester.
Thank you once again.
Sarj
General Manager
Reply from Stellantis &You UK - Citroen Leicester
Hi Barrie,
Thank you for taking the time to review our dealership, thank you for the 5 STARS you awarded us & for the great feedback, we all really appreciate it.
If we can help you further, either now or in the future, please do not hesitate to get in touch with any of the team at Robins & Day Leicester.
Thank you once again.
Sarj
General Manager
C1 to C3
Recently got my ass a sweet new ride.
After driving small cars for years and years, we had to concede that now we have a baby, we need a family car.
Paul made the whole process easy from the very beginning. He was friendly and thorough and I'd definitely get a car from here again.
August 27, 2022
Unprompted review
Reply from Stellantis &You UK - Citroen Leicester
Hi Kez,
Thank you for taking the time to review our dealership, thank you for the 5 STARS you awarded us & for the great feedback, we all really appreciate it.
I have passed your comments on to Paul & he has asked me to thank you too.
If we can help you further, either now or in the future, please do not hesitate to get in touch with any of the team at Robins & Day Leicester.
Thank you once again.
Sarj
General Manager
Great service from Paul at Robins and…
Great service from Paul at Robins and Day in Leicester. The car was fully prepped for our visit and the purchase was made easy so I could drive home that day.
September 6, 2022
Unprompted review
Reply from Stellantis &You UK - Citroen Leicester
Hi Helen,
Thank you for taking the time to review our dealership, thank you for the 5 STARS you awarded us & for the great feedback, we all really appreciate it.
I have passed your comments on to Paul & he has asked me to thank you too.
If we can help you further, either now or in the future, please do not hesitate to get in touch with any of the team at Robins & Day Leicester.
Thank you once again.
Sarj
General Manager
Super Ace Paul!!!
I don’t normally take time to make a review, but in this purchase I’d like to share, I’m always busy and don’t have the time to look, inspect and see a new van, I met Paul randomly and asked him to look for a Boxer Van and check it all out for me, he did just that! Low mileage, all clean and very good price. All paper was easy! Only issue I had we didn't have enough time for more coffees. Paul even drove me to the nearest Post Office to Tax my new Van.
Many Thanks Paul, super help!
August 29, 2022
Unprompted review
Reply from Stellantis &You UK - Citroen Leicester
Hi Danny,
Thank you for taking the time to review our dealership, thank you for the 5 STARS you awarded us & for the great feedback, we all really appreciate it. I have passed your comments on to Paul & Kully.
If we can help you further, either now or in the future, please do not hesitate to get in touch with any of the team at Robins & Day Leicester.
Thank you once again.
Sarj
General Manager
Excellent
Hi
I have been with Robin & Day for last 16 years & last week I bought a Citroen C3 & so far I have bought 18 Peugeots starting from Peugeot 107 & have no problem from staff (very respectful) & for last 4 years I have dealt with Mr Sohail Gaba who has always been friendly & trustworthy.His supervisor Mr Gary brilliant too.I have in fact no reason of complain.
I have recently been introduced to Mr Rana a general manager who seems to be helpful too,
Sadly one of my best helper within service department Miss Megan Saunders has been posted to Nottingham to help the general manager there.I will miss her too.
I willonly say Robin & Day in Leicester are “for Custmer by Customer & of Customer”
Thank you
B.M.Sodha
September 3, 2022
Unprompted review
Reply from Stellantis &You UK - Citroen Leicester
Hi Mr Sodha,
Thank you for taking the time to review our dealership, thank you for the 5 STARS you awarded us & for the great feedback, we all really appreciate it. I have passed your comments on to Sohail & Gary who have both asked me to thank you.
If we can help you further, either now or in the future, please do not hesitate to get in touch with any of the team at Robins & Day Leicester.
Thank you once again.
Sarj
General Manager
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