From the moment I spoke to Paul Philips about possibly changing my car he made me feel at ease. I had a particular car in mind but when I looked at it I wasn't keen. Paul suggested I look at a car th... See more
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See what reviewers are saying
Time for our 3 yearly Motability upgrade. We returned to Stellantis & You, Leicester and were not disappointed. Kully was his usual helpful, knowledgeable and patient self, he answered all our questio... See more
Company replied
The whole process from making a decision to change cars to ordering a new car was simple, emily lewis helpful , patient and knowledgeable. Test drive , part exchange, choices, finance all made s... See more
Company replied
They tried and failed, was cheaper to scrap vehicle then throw money at it hoping new parts would fix a problem that they couldn’t solve. The person i delt with was professional throughout the tim... See more
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Company details
Written by the company
Stellantis &You UK the new name for Robins & Day across all 54 locations in the UK. We have a rich heritage in the UK with a history of over 100 years that had been focused on providing excellent customer service. Now as Stellantis &You UK we benefit from Stellantis, as one of the world’s leading automakers and is centred on customer experience. To show the important of closeness to customer and employee, there is no space present with “&You”.
Contact info
91 Abbey Lane, LE4 5QU, Leicester, United Kingdom
- 0116 268 8655
4.6
Excellent
217 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 97% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
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Emily is lovely
September 10, 2023
Reply from Stellantis &You UK - Citroen Leicester
Hi Merissa,
Thank you for taking the time to review our dealership, thank you for the 5 STARS you have awarded us & for the great feedback, we really appreciate it. I have passed your feedback on to Emily & she has asked me to pass on her thanks too.
If we can help you further, either now or in the future, please do not hesitate to get in touch.
Kindest regards
Sarj
General Manager
Reply from Stellantis &You UK - Citroen Leicester
Hi Den,
Thank you for taking the time to review our dealership, thank you for the 5 STARS you have awarded us & for the great feedback, we really appreciate it.
If we can help you further, either now or in the future, please do not hesitate to get in touch.
Kindest regards
Sarj
General Manager
Reply from Stellantis &You UK - Citroen Leicester
Hi Gibby,
Thank you for taking the time to review our dealership, thank you for the 5 STARS you have awarded us & for the great feedback, we really appreciate it.
If we can help you further, either now or in the f uture, please do not hesitate to get in touch.
Kindest regards
Sarj
General Manager
Emily made my experience very good…
Emily made my experience very good indeed. She was perfection in knowledge, when others told me that what I wanted was not available, in her own ability to process the order, and her manner and personality was second to none. I am very grateful to her.Mike Ellis.
August 24, 2023
Reply from Stellantis &You UK - Citroen Leicester
Hi Michael,
Thank you for taking the time to review our dealership, thank you for the 5 STARS you have awarded us & for the great feedback, we really appreciate it. I have passed your feedback on to Emily & she has asked me to pass on her thanks too.
If we can help you further, either now or in the future, please do not hesitate to get in touch.
Kindest regards
Sarj
General Manager
Happy customer!
I can't recommend Stellantis in Leicester enough. There was no hard sell and all the staff are very pleasant. Sohail saw me through buying my new car and the process was made very easy. I had a test drive on a Saturday and I was driving home, in my new purchase, by Thursday afternoon. There was also a good selection of extras. Very happy customer.
July 22, 2023
Unprompted review
Reply from Stellantis &You UK - Citroen Leicester
Hi Andy,
Thank you for taking the time to review our dealership, thank you for the 5 STARS you have awarded us & for the great feedback, we really appreciate it. I have passed your comments on to Sohail & he has asked me to pass on his thanks too.
If we can help you further, either now or in the future, please do not hesitate to get in touch.
Kindest regards
Sarj
General Manager
Friendly and helpful staff
July 24, 2023
Reply from Stellantis &You UK - Citroen Leicester
Thank you for taking the time to review our dealership, thank you for the 5 STARS you awarded us & for the great feedback, we really do appreciate it.
If we can help you further, either now of in the future, please do not hesitate to get in touch.
Kindest regards
Sarj,
General Manager.
Stellantis &You Leicester
It was so simple no complicated form's…
It was so simple no complicated form's and the staff were very friendly and helpful could not believe how quick it was done awesome and my sales representatives was so helpful great job Emily Lewis.
July 19, 2023
Reply from Stellantis &You UK - Citroen Leicester
Hi Troy,
Thank you for taking the time to review our dealership, thank you for the 5 STARS you awarded us & for the great feedback, we really do appreciate it. I have passed your comments on to Emily who has asked me to pass on her thanks too.
If we can help you further, either now of in the futu re, please do not hesitate to get in touch.
Kindest regards
Sarj,
General Manager.
Stellantis &You Leicester
Extremely friendly and welcoming
Extremely friendly and welcoming - couldn’t ask for any better service. Ollie went above and beyond in all areas. Highly recommend!!
June 17, 2023
Unprompted review
Reply from Stellantis &You UK - Citroen Leicester
Hi Alex & Lauren,
Thank you for taking the time to review our dealership, thank you for the 5 STARS you awarded us & for the great feedback, we really do appreciate it. I have passed your comments on to Ollie who has me to pass on his thanks too.
If we can help you further, either now of in the future, please do not hesitate to get in touch.
Kindest regards
Sarj,
General Manager.
Stellantis &You Leicester
I am really pleased with the good…
I am really pleased with the good customer service I received from Sohail Gaba .. He made sure I got exactly what I was looking for in a car and offered me a test drive, and the whole process was quick and easy. I was always kept updated on my car's journey into the UK . When I collected my car Sohail was through at explaining how it all worked.
Before i left , I was greeted by the sales manager Jamie, who briefly spoke to me shook my hand and gave his thanks. I thought this was a lovely touch. it was appreciated that he took the time out to do this. I would highly recommend the staffing I dealt with, im Genuinely very happy all round 😊
Thank you 🙂
May 9, 2023
Unprompted review
Reply from Stellantis &You UK - Citroen Leicester
Hi Elizabeth,
Thank you for taking the time to review our dealership, thank you for the 5 STARS you awarded us & for the great feedback, we really do appreciate it. I have passed your comments on to Sohail & Jamie who have both asked for me to pass on there thanks too.
If we can help you further, either now of in the future, please do not hesitate to get in touch.
Kindest regards
Sarj,
General Manager.
Stellantis &You Leicester
Excellent Service
I meet with Emily today and i was very early for my appointment but she saw me there and then. She was brilliant she explained everything and made it a very easy process.
Very Impressed
Claire Edwards
May 25, 2023
Unprompted review
Reply from Stellantis &You UK - Citroen Leicester
Hi Claire,
Thank you for taking the time to review our dealership, thank you for the 5 STARS you awarded us & for the great comments, we really appreciate it! I have passed your comments onto Emily who has asked me to thank you on her behalf too.
If we can help you further, either now or in the future, please do not hesitate to get in touch.
Kindest regards
Sarj
General Manager
Stellantis &You Leicester
Great experience.
Friendly and efficient staff.
Job carried out quickly and successfully.
Pleasant space to wait in with free teas and coffee.
What's not to like.
May 13, 2023
Reply from Stellantis &You UK - Citroen Leicester
Hi Moraig,
Thank you for taking the time to review our dealership, thank you for the 5 STARS you awarded us & for the great comments, we really appreciate it!
If we can help you further, either now or in the future, please do not hesitate to get in touch.
Kindest regards
Sarj
General Manager
Stellantis &You Leicester
Very nice friendly greeting on arrival
Very nice friendly greeting on arrival. Work carried out same day. Great communication and prompt efficient service on pick up. Thank you all very much.
May 13, 2023
Reply from Stellantis &You UK - Citroen Leicester
Hi Nigel,
Thank you for taking the time to review our dealership, thank you for the 5 STARS you awarded us & for the great comments, we really appreciate it!
If we can help you further, either now or in the future, please do not hesitate to get in touch.
Kindest regards
Sarj
General Manager
Stellantis &You Leicester
Simple & effective with no pressure
April 28, 2023
Reply from Stellantis &You UK - Citroen Leicester
Hi Andy,
Thank you for taking the time to review our dealership, thank you for the 5 STARS you awarded us & for the great comments, we really appreciate it!
If we can help you further, either now or in the future, please do not hesitate to get in touch.
Kindest regards
Sarj
General Manager
Stellantis &You Leicester
Reply from Stellantis &You UK - Citroen Leicester
Hi Marina,
Thank you for taking the time to review our dealership, thank you for the 5 STARS you awarded us & for the great comments, we really appreciate it!
If we can help you further, either now or in the future, please do not hesitate to get in touch.
Kindest regards
Sarj
General Manager
Stellantis &You Leicester
Excellent service with buying new car…
Excellent service with buying new car from Paul Phillips.
April 14, 2023
Unprompted review
Reply from Stellantis &You UK - Citroen Leicester
Hi Steve,
Thank you for taking the time to review our dealership, thank you for the 5 STARS you awarded us & for the great comments, we really appreciate it! I have passed your comments onto Paul who has asked me to thank you on his behalf too.
If we can help you further, either now or in the future, please do not hesitate to get in touch.
Kindest regards
Sarj
General Manager
St ellantis &You Leicester
Excellent service from start to finish
Excellent service from start to finish. I would have no hesitation in recommending. Kept fully informed of what was happening
April 15, 2023
Reply from Stellantis &You UK - Citroen Leicester
Hi Mrs Jeffrey,
Thank you for taking the time to review our dealership, thank you for the 5 STARS you awarded us & for the great comments, we really appreciate it!
If we can help you further, either now or in the future, please do not hesitate to get in touch.
Kindest regards
Sarj
General Manager
Stellantis &You Leicester
Vehicle collected and returned by time…
Vehicle collected and returned by time agreed. Cleaned inside and out. Everything OK. Good job all round.
April 10, 2023
Reply from Stellantis &You UK - Citroen Leicester
Hi David,
Thank you for taking the time to review our dealership, thank you for the 5 STARS you awarded us & for the great comments, we really appreciate it!
If we can help you further, either now or in t he future, please do not hesitate to get in touch.
Kindest regards
Sarj
General Manager
St ellantis &You Leicester
I brought a car at Robin and Day Abbey…
I brought a car at Robin and Day Abbey Lane Leicester what a great friendly service. My car dealer was Paul Phillips I came out confident in buying my new car would go again
March 31, 2023
Unprompted review
Reply from Stellantis &You UK - Citroen Leicester
Hi Lesley, thanks again for your kind review, I will be sure to pass your comments on to Paul. Please don't hesitate to contact us if you need any assistance in future.
Regards,
Gary I'Anson
Used Car Sales Manager
Paul was very friendly and helpful
Paul was very friendly and helpful, made it easy
March 25, 2023
Unprompted review
Reply from Stellantis &You UK - Citroen Leicester
Ben, many thanks for your review and thank you for the opportunity of your business
Start to finish,top bloke.
From arrival at the Dealership we were met by Paul Phillips who went out of his way to help and advise us.From test driving the latest Ds3 to actually purchasing a different car,again after a test drive,Paul was great,no pushy sales pitches just good advice.Although we didn’t buy the DS3 it’s certainly a car we would love to own maybe later.
Thanks Paul,see you soon.Charlie and Ruth.
March 19, 2023
Unprompted review
Reply from Stellantis &You UK - Citroen Leicester
Hi Jeremy,
Thank you for taking the time to review our dealership, thank you for the 5 STARS you awarded us & for the great comments, we really appreciate it! I have passed your comments on to Paul & he has asked me to pass on his thanks too.
If we can help you further, either now or in t he future, p lease do not hesitate to get in touch.
Kindest regards
Sarj
General Manager
Stellantis &You Leicester
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