From the moment I spoke to Paul Philips about possibly changing my car he made me feel at ease. I had a particular car in mind but when I looked at it I wasn't keen. Paul suggested I look at a car th... See more
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Time for our 3 yearly Motability upgrade. We returned to Stellantis & You, Leicester and were not disappointed. Kully was his usual helpful, knowledgeable and patient self, he answered all our questio... See more
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The whole process from making a decision to change cars to ordering a new car was simple, emily lewis helpful , patient and knowledgeable. Test drive , part exchange, choices, finance all made s... See more
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They tried and failed, was cheaper to scrap vehicle then throw money at it hoping new parts would fix a problem that they couldn’t solve. The person i delt with was professional throughout the tim... See more
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Company details
Written by the company
Stellantis &You UK the new name for Robins & Day across all 54 locations in the UK. We have a rich heritage in the UK with a history of over 100 years that had been focused on providing excellent customer service. Now as Stellantis &You UK we benefit from Stellantis, as one of the world’s leading automakers and is centred on customer experience. To show the important of closeness to customer and employee, there is no space present with “&You”.
Contact info
91 Abbey Lane, LE4 5QU, Leicester, United Kingdom
- 0116 268 8655
4.6
Excellent
217 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 97% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
We had a great experience buying our…
We had a great experience buying our new car and would never hesitate to use Stellantis again.
February 1, 2026
Unprompted review
Reply from Stellantis &You UK - Citroen Leicester
Good Evening Mr Cartledge
Thank you for your fantastic 5* Review!
We’re delighted to hear that you had such a great experience purchasing your new car, and it’s wonderful to know you’d happily choose Stellantis &You Leicester again in the future.
Oliver will be thrilled to receive your feedback — he takes pride in offering friendly, transparent and supportive service, so it’s great to see that reflected in your experience.
If there’s anything more we can help please don’t hesitate to get in touch.
Kind Regards
David
General Manager
I got to say Milin Lathia was very…
I got to say Milin Lathia was very helpful and nice to do business with thank you
Martin Taylor
January 29, 2026
Unprompted review
Reply from Stellantis &You UK - Citroen Leicester
Good Evening Martin
Thank you for taking the time to leave such a positive 5* Review.
We’re delighted to hear that Milin was helpful and great to do business with.
Your kind feedback is truly appreciated, and we’re pleased you had such a smooth experience with us.
If there’s anything else you need, we’re always here to help.
Kind Regards
David
General Manager
Emily was fantastic with showing and…
Emily was fantastic with showing and sorting out a car for my partner. Evan recommended a drink for us both.
January 24, 2026
Unprompted review
Reply from Stellantis &You UK - Citroen Leicester
Good Morning Daniel
Thank you for your great review! We’re so pleased to hear that Emily was fantastic in helping your partner find the right car, and that even added a thoughtful touch to your visit.
It’s always our aim to make the experience smooth, enjoyable, and personal — so it’s lovely to know you both felt well looked after.
If there’s anything else we can help with in the future, please don’t hesitate to get in touch. We look forward to welcoming you again!
Kind Regards
David
General Manager
Staff at branch were fantastic and kept…
Staff at branch were fantastic and kept me updated on progress throughout the delayed waiting period for my new car
January 24, 2026
Unprompted review
Reply from Stellantis &You UK - Citroen Leicester
Good Morning Emma
Thank you for your lovely review and for sharing your experience with us. We’re so pleased to hear that our team kept you well informed and supported throughout the waiting period for your new car.
We understand delays can be frustrating, so we’re especially glad we could make the process as smooth and reassuring as possible. Your patience and kind words mean a lot to us.
We hope you’re enjoying your new car, and if there’s anything else we can help with, please don’t hesitate to reach out.
Kind Regards
David
General Manager
Great service from Paul very helpful
Great service from Paul very helpful , honest and friendly
January 23, 2026
Unprompted review
Reply from Stellantis &You UK - Citroen Leicester
Good Afternoon Cheryl
Thank you for taking the time to leave your feedback.
We’re delighted to hear that you received great service from Paul, and that you found him helpful, honest and friendly throughout your experience.
We’ll make sure your kind comments are passed on to him.
Thank you again for choosing Stellantis & You Leicester — we’re always here if you need anything further.
Kind Regards
David
General Manager
Reply from Stellantis &You UK - Citroen Leicester
Good Morning Aimeikwa
Thank you for your feedback!
We're delighted to hear that you were very happy with the service Emily provided.
We’ll be sure to share your kind words with her.
We truly appreciate your support and look forward to welcoming you back again soon.
Kind Regards
David
General Manager
Emily was wonderful we really like the…
Emily was wonderful we really like the service
January 16, 2026
Unprompted review
Reply from Stellantis &You UK - Citroen Leicester
Good Morning Teresa
Thank you for your lovely feedback!
We’re delighted to hear that you had such a positive experience and that Emily took great care of you.
We’ll make sure she sees your kind words.
We truly appreciate your support and look forward to welcoming you back again soon.
Kind Regards
David
General Manager
Excellent Service provide by Emily…
Excellent Service provide by Emily Lewis at Stellantis & You in Leicester, She provided all the information i needed regarding choosing my next vehicle on the Motability Scheme, as well as putting my mind at rest regard how to return my present car. not realizing she was able to extend my present dealership, so i wouldn't be left carless, while my new car was being built. We ordered my new car on my first visit, which was an added bonus to my birthday.
December 8, 2025
Unprompted review
Reply from Stellantis &You UK - Citroen Leicester
Good Morning Marina
Thank you so much for sharing your experience! We’re delighted to hear that Emily provided such excellent service and guided you through the Motability process with care and attention to detail.
It’s wonderful to know she was able to put your mind at ease and ensure everything was arranged smoothly, including extending your current agreement so you wouldn’t be without a car.
Ordering your new vehicle on your first visit—and on your birthday—sounds like a fantastic bonus!
We’ll make sure Emily sees your kind words, as she truly is a credit to our team.
We look forward to welcoming you back to Stellantis & You Leicester soon.
Kind Regards
David
General Manager
Reply from Stellantis &You UK - Citroen Leicester
Good Morning Derek
Thank you so much for your kind words!
We're delighted to hear that you found the process easy and that we were able to help.
Your feedback is greatly appreciated, and we’re always here if you need anything in the future.
Kind Regards
David
General Manager
Paul was very thorough
Paul at Leicester was very thorough, able to answer any questions we had about the car.
So helpful, went above and beyond to help us.
November 20, 2025
Unprompted review
Reply from Stellantis &You UK - Citroen Leicester
Good Morning Gemma
Thank you so much for taking the time to leave such a positive review.
We’re delighted to hear that Paul has provided you with a thorough and helpful service, and that he was able to answer all your questions.
Going above and beyond for our customers is something we take great pride in, and it’s wonderful to know that Paul delivered exactly that.
We’ll be sure to pass on your kind words to him – it will mean a lot.
If there’s anything else we can assist you with in the future, please don’t hesitate to get in touch.
Kind Regards
David
General Manager
Kully was absolutely brilliant
Kully was absolutely brilliant. He carefully listened to our needs, and was great at communicating with us throughout the whole process. We cannot thank him enough for making the whole experience stress free and enjoyable. :)
September 22, 2025
Unprompted review
Reply from Stellantis &You UK - Citroen Leicester
Good Morning Dye
Thank you so much for your kind words!
We’re delighted to hear that you had such a positive experience with Kully.
Providing clear communication and a stress-free process is always our goal, and it’s wonderful to know that came through.
We truly appreciate your feedback and look forward to working with you again in the future.
Kind Regards
David
General Manager
Paul Phillips was a fantastic help
Paul Phillips was a fantastic help! Called in to ask about my options for part exchange and was is the branch within a few hours discussing options and left happy with the car I wanted. Great communication throughout the process and during handover
September 30, 2025
Unprompted review
Reply from Stellantis &You UK - Citroen Leicester
Good Morning Kelly
Thank you so much for taking the time to share your feedback.
We’re delighted to hear that Paul was able to assist you and make your experience smooth and enjoyable.
It’s great to know you left with the car you wanted and that the communication was clear throughout the process.
We truly appreciate your kind words and your trust in us.
Enjoy your new car, and we look forward to welcoming you again in the future!
Kind Regards
David
General Manager
I tryed to book in for a cambeltkit…
I tryed to book in for a cambeltkit change.they said go to the booking office .weres that they said they don't know.so I think that they don't care so I taken my car to a Peugeot specialist and got it done and saved time off work and money
June 5, 2025
Unprompted review
Reply from Stellantis &You UK - Citroen Leicester
Good Evening Mr Lesiuk
Please accept my sincere apologies for the issues that you experienced.
If you would be able to e-mail me the full details of your enquiry I will investigate and come back to you as soon as possible.
Please e-mail me the full details to david.orriell@stellantis.com
On receipt of the details I will contact you to discuss
Kind Regards
David
General Manager
We had the BEST service from Jerry!
We had the BEST service from Jerry!! Would definitely recommend him to our friends and family. He was so knowledgable with the leap motor and we are new to buying an electric car so this really helped! Jerry is a true asset to Stellantis.
Thanks Jerry!
July 18, 2025
Unprompted review
Reply from Stellantis &You UK - Citroen Leicester
Good Morning Mona
Thank you for the time that you have taken to review our Sales Department.
I am delighted that Jerry has provided you with excellent levels of customer service.
I will personally thank Jerry for the service that he has provided you.
Thank you very much for the 5* Review that you have awarded our dealership.
We look forward to welcoming you back in the near future.
Kind Regards
David
General Manager
Safety recall - Takata Airbags
I received excellent customer service from Megan Saunders. Megan kept me informed throughout, sending regular text message updates of my vehicle whilst in their possession and totally put my mind at rest regarding the safety of my vehicle on collection. Thank you Megan.
June 30, 2025
Unprompted review
Reply from Stellantis &You UK - Citroen Leicester
Good Afternoon Michelle
Thank you for the time that you have taken to review our dealership.
We very much appreciate the 5* Review that you have awarded us.
We look forward to welcoming you back to the dealership in the near future.
Kind Regards
David
General Manager
Great service
I recently bought a used car from Stellantis & You and found Ollie to be really approachable, helpful and not at all "pushy". Great service - thanks Ollie.
May 31, 2025
Unprompted review
Reply from Stellantis &You UK - Citroen Leicester
Good Evening
Thank you for the time that you have taken to review our Sales Department.
I am delighted that Ollie has provided you with excellent levels of customer service.
I will personally thank Ollie for the service that he has provided you.
Thank you very much for the 5* Review that you have awarded our dealership.
We look forward to welcoming you back in the near future.
Kind Regards
David
General Manager
Great service by Oliver
Oliver was extremely knowledgeable about the Citroen C5 Aircross I was interested in and answered all my questions thoroughly. He went above and beyond to make sure I was happy with my purchase and I appreciated how honest and upfront he was about the car's history and condition.
May 31, 2025
Unprompted review
Reply from Stellantis &You UK - Citroen Leicester
Good Evening Verinder
Thank you for the time that you have taken to review our Sales Department.
I am delighted that Oliver has provided you with excellent levels of customer service.
I will personally thank Oliver for the service that he has provided you.
Thank you very much for the 5* Review that you have awarded our dealership.
We look forward to welcoming you back in the near future.
Kind Regards
David
General Manager
Disappointing experience for an Approved Used customer
I purchased a Citroën Grand C4 Picasso from Stellantis &You Peugeot Leicester as an Approved Used vehicle in 2023. Unfortunately, my experience has fallen well short of the reassurance that should come with such a label.
A major defect — a visibly faulty DPF weld — went undetected in their pre-sale checks. This wasn’t identified until a recent MOT. On top of that, an oil leak from an overtightened sump plug (done during servicing at another Stellantis site) raises questions about the overall care taken with the vehicle.
When I tried to raise concerns, I was told someone would follow up by email. They never did. My written complaints also received no reply.
It’s disappointing to feel overlooked, especially when the dealership’s public ratings suggest otherwise. If you’re considering buying from here, I’d recommend double-checking everything and not relying solely on the "Approved" badge.
May 29, 2025
Unprompted review
Reply from Stellantis &You UK - Citroen Leicester
Good Evening
Please accept my apologies for the issues that you have experienced with your vehicle.
On review of the details I can see that you have visited S&Y Nottingham for your service.
I will carry out an internal review of the issues that you have reported.
Kind Regards
David
General Manager
Just had a great visit for my first…
Just had a great visit for my first service with my Citroen. The crew were very helpful and friendly. They explained everything with an appreciated video report. No hidden extras, the bill was as expected and estimated as was the time duration. A great valet of my car topped the appointment off excellently. Took out a service plan for the next 3 years, which wasn't pushed on me but explained really clearly and made sense to complete. Happy with service and happy to recommend. Looking forward to the next visit.
May 22, 2025
Reply from Stellantis &You UK - Citroen Leicester
Good Morning Terry
Thank you for the time that you have taken to review our Aftersales Department.
I am delighted that our team have provided you with excellent levels of customer service.
I will personally the team for the service that they delivered to you.
Thank you very much for the 5* Review that you have awarded our dealership.
We look forward to welcoming you back in the near future.
Kind Regards
David
General Manager
Reply from Stellantis &You UK - Citroen Leicester
Good Morning Dave
Thank you for the time that you have taken to review our dealership.
We very much appreciate the 5* Review that you have awarded us.
We look forward to welcoming you back to the dealership in the near future.
Kind Regards
David
General Manager
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