Lydia was most efficient, very pleasant and extremely helpful. Wish everybody we dealt with was as good. That is why we have given 5 stars.
Company replied
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Lydia was most efficient, very pleasant and extremely helpful. Wish everybody we dealt with was as good. That is why we have given 5 stars.
Company replied
From the very first enquiry I received excellent customer service from Andrej. I purchased a 1 year old C,3 and was impressed with the no pressure selling. Andrej explained everything very clearly, co... See more
Company replied
The staff are very friendly, and my vehicle was cleaned which is a welcome touch, but sadly the actual service was short of what I'm used to. Communication was poor, the AI bot promised me a call back... See more
Company replied
I had a really good experience when taking my car in for its first service- everyone that dealt with me was really helpful! Emily was especially good, she gave me a discount on my breaks and pads! My... See more
Company replied
Stellantis &You UK the new name for Robins & Day across all 54 locations in the UK. We have a rich heritage in the UK with a history of over 100 years that had been focused on providing excellent customer service. Now as Stellantis &You UK we benefit from Stellantis, as one of the world’s leading automakers and is centred on customer experience. To show the important of closeness to customer and employee, there is no space present with “&You”.
Birmingham Road, Redditch, B97 6RH, Worcestershire, United Kingdom
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Sara is obviously an experienced salesperson. She has an easy going approach allied with an extensive knowledge of Citroen cars.
She sorted out my finance extremely efficiently, making my experience of ordering a new car as pleasant as spending that much money can be!
Highly recommended Stellantis Redditch especially Sara.

Reply from Stellantis &You UK - Citroen Redditch
The local Redditch team provided splendid service. On this occasion the team was fronted by Suzanne and Richard, but with a team behind them at Redditch.
The provision of pick up and return of the car was much appreciated.

Reply from Stellantis &You UK - Citroen Redditch
Have always had professional and helpful service from Sara as always very polite and cheerful been seeing Sara for years and would not go anywhere else

Reply from Stellantis &You UK - Citroen Redditch
Excellent customer service and Knowledge from the team!

Reply from Stellantis &You UK - Citroen Redditch
As a vehicle fleet manager, I need repairs and servicing arranged and carried out as quickly as possible. Stellantis Redditch did exactly that at our recent visit. From the first phone call to book the vehicle in, to the vehicle collection, everything went like clockwork, with continuous updates in between.

Reply from Stellantis &You UK - Citroen Redditch
Quick and efficient service. Staff kept me informed as i was waiting in the showroom. Coffee aplenty and a tv to watch.

Reply from Stellantis &You UK - Citroen Redditch
Very poor customer service from Suzanne and Dean - unhelpful, dismissive, and lacking basic professionalism. Would not recommend dealing with either.

Reply from Stellantis &You UK - Citroen Redditch
If I could give zero stars I would. A disgrace from start to finish, bought a used car on 29/02/2024, within 2 months had 4 serious faults, back to garage 3 times in 3 months, then mysteriously developed an ‘external oil leak’, Stellantis serviced it in October 2024 and it needed £1000 worth of work, they refused to undertake work under warranty, we then asked for evidence of pre-sale checks- these were NOT done, car had no service history and had failed its MOT previously- none of this were we told. Given car back, lost £2600 deposit but would rather have no car than a car from here- no apology, staff rude and dismissive, avoid at all costs!

Reply from Stellantis &You UK - Citroen Redditch
Had a great experience with Sara Stringer (Redditch) when buying my new car. She had a vast amount of knowledge of all cars.

Reply from Stellantis &You UK - Citroen Redditch
Sara was very helpful, friendly,and very patient with us when we were buying our first automatic car , we would definitely recommend buying from Citroen Redditch

Reply from Stellantis &You UK - Citroen Redditch
Coffee machine was dirty and no clean cups, Suzanne wasn’t helpful at all.
No updates given whilst i waited.

Reply from Stellantis &You UK - Citroen Redditch
I chose to wait for my car to be serviced. The showroom was clean and comfortable with free coffee which is a bonus !
I was kept informed of progress , staff were polite and helpful.
Car returned to me having been washed and vacuumed. excellent experience

Reply from Stellantis &You UK - Citroen Redditch
Car required manufacturer update; Ibrahim was friendly & helpful. All went smoothly & out of courtesy, the car got a health check, was cleaned inside & out & then it was dropped back to me. Thank you.

Reply from Stellantis &You UK - Citroen Redditch
Ibrahim was very helpful, explaining things clearly and comprehensively, in a friendly manner. The price was a little higher than we would have liked but the work appears to have been done well and I noticed an improvement when I drove it away.

Reply from Stellantis &You UK - Citroen Redditch
My car was diagnosed and repaired while I waited. I was given a space to work and access to wifi as well as plenty of coffee.
Mohamed was very friendly and helpful and kept me informed as to the progress on my vehicle.
I will defiantly use the Redditch branch again.
Thanks.

Reply from Stellantis &You UK - Citroen Redditch

Reply from Stellantis &You UK - Citroen Redditch
Service and mot completed in a timely and professional manner. Car was collected and returned efficiently.

Reply from Stellantis &You UK - Citroen Redditch
I was really stressed out about my car and had originally booked with Citroën, but the earliest appointment was in Redditch. I’m so glad I brought my car here!
Ibrahim and the team were amazing - super professional, polite, and they fixed everything on the first visit. From the moment the recovery truck brought my car in, Ibrahim and the team were amazing. They kept me updated every step of the way, always communicating with me and making sure I knew what was happening. They even messaged me to say I could reach out anytime if I had any questions.
They sorted out my power steering issue and fixed the cutting-off problem, and even did a complimentary full health check and recall. I couldn’t be happier with the service. Highly recommend!

Reply from Stellantis &You UK - Citroen Redditch
Ibrahim was very helpful and professional and made sure I was looked after and comfortable whilst I waited for my car.

Reply from Stellantis &You UK - Citroen Redditch
Customer service excellent. Ibrahim went out of his way to ensure I was kept up date and was comfortable

Reply from Stellantis &You UK - Citroen Redditch
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