Lydia was most efficient, very pleasant and extremely helpful. Wish everybody we dealt with was as good. That is why we have given 5 stars.
Company replied
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To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
From the very first enquiry I received excellent customer service from Andrej. I purchased a 1 year old C,3 and was impressed with the no pressure selling. Andrej explained everything very clearly, co... See more
Company replied
The staff are very friendly, and my vehicle was cleaned which is a welcome touch, but sadly the actual service was short of what I'm used to. Communication was poor, the AI bot promised me a call back... See more
Company replied
I had a really good experience when taking my car in for its first service- everyone that dealt with me was really helpful! Emily was especially good, she gave me a discount on my breaks and pads! My... See more
Company replied
Company details
Written by the company
Stellantis &You UK the new name for Robins & Day across all 54 locations in the UK. We have a rich heritage in the UK with a history of over 100 years that had been focused on providing excellent customer service. Now as Stellantis &You UK we benefit from Stellantis, as one of the world’s leading automakers and is centred on customer experience. To show the important of closeness to customer and employee, there is no space present with “&You”.
Contact info
Birmingham Road, Redditch, B97 6RH, Worcestershire, United Kingdom
- 01527 63636
4.2
Great
358 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 95% of negative reviews
Typically replies within 1 month
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Brilliant face to face service
Brilliant face to face service, a good deal, and very efficient. Recommend big time!
August 16, 2023
Reply from Stellantis &You UK - Citroen Redditch
Hi Brian. Thank you for taking the time to let us know how we did and leaving us a 5 star review. We hope you have a great day!
I was very pleased with how helpfull…
I was very pleased with how helpfull and not pushy Adam James was, he made me feel at ease.
August 10, 2023
Reply from Stellantis &You UK - Citroen Redditch
Thank you for your lovely review. I'm know Adam will be happy to hear this!
Have a great day
Kind regards
Kathrine
Very friendly
August 9, 2023
Reply from Stellantis &You UK - Citroen Redditch
Hi Mrs Payne. We appreciate your positive review about your recent experience with us!
CitroenExcellentexperience
CitroenExcellentexperience
I have been using Citroen cars since 1996.
My latest experience buying a new car has been very good .
I cannot fault the experience.
I have been dealing with my current sales person 8-9 years and not been disappointed.
Thanks again
August 8, 2023
Reply from Stellantis &You UK - Citroen Redditch
Hi Mr Waliszewski, thank you so much for your positive comments about Stellantis &You Citroen Redditch!- We appreciate you leaving us a 5 star review.
Buying citroen c3 aircross
Sales rep (Adam) quickly sorted out any problems with the car.paperwork etc dealt with very efficient
July 31, 2023
Reply from Stellantis &You UK - Citroen Redditch
Hi Mike, thank you for your kind review; we are happy to pass along your comments to the team here at Stellantis &You Citroen Redditch!
Sales representative very efficient and…
Sales representative very efficient and explained options and contractual arrangements very clearly.
August 6, 2023
Reply from Stellantis &You UK - Citroen Redditch
Hi Grant, we are glad we could help and that you had a great experience at Stellantis &You Redditch! Thanks again for taking the time to leave us a 5 star review!
Ravi was fantastic!
Ravi was fantastic!! He was friendly, informative, efficient and got me a good deal
August 2, 2023
Reply from Stellantis &You UK - Citroen Redditch
Thank you again for taking the time to let us know how we did. We will pass on your kind words to Ravi! Have a great day!
My situation was a little complicated…
My situation was a little complicated and Katie was thoughtful and understanding and nothing was to much bother. She was excellent and as a customer, felt I had the perfect customer experience.
August 4, 2023
Reply from Stellantis &You UK - Citroen Redditch
Paul, we are so happy to read such a great review about Stellantis &You Citroen Redditch and the customer care you received from Katie. Thanks again for taking the time to leave us such kind feedback!
Reply from Stellantis &You UK - Citroen Redditch
Hi Kim, we are very happy to have provided you with such a positive experience! Thanks for the 5 star review!
Cannot fault it the salesman Charles at…
Cannot fault it the salesman Charles at Redditch branch was very pleasant not pushy very polite and picked me up to collect it car did great deal. Highly recommend going there.
July 30, 2023
Reply from Stellantis &You UK - Citroen Redditch
Hi Patricia, thank you for your kind words and this wonderful review! We will pass on your comments to Charles who will be pleased to hear your feedback. Have a great day!
All went well great experience
July 25, 2023
Reply from Stellantis &You UK - Citroen Redditch
Hi William, we are so happy to read such a great review about Stellantis &You Citroen Redditch and appreciate the time you have taken to leave us 5 star feedback, have a great day!
Really good customer service and very…
Really good customer service and very friendly and all the staff are professional
July 27, 2023
Reply from Stellantis &You UK - Citroen Redditch
Hi Matt, we are very happy to have provided you with such a positive experience! Thank you for taking the time to leave us a 5 star review, we hope you have a brilliant day!
Fantastic service today by Andrej
Fantastic service today by Andrej , no pressure or hard sell, a pleasure to deal with . If you are looking for car check out this place
July 26, 2023
Reply from Stellantis &You UK - Citroen Redditch
Thank you again for taking the time to let us know how we did. We will pass your comments on to Andrej. We hope you have a great day!
Charles - excellent customer service
Charles - excellent customer service during the purchase of my car. Lots of information and offers provided. Communication was exceptional during the process. Would recommend this company.
July 21, 2023
Unprompted review
Reply from Stellantis &You UK - Citroen Redditch
Verona Plunkett, we are so happy to read such a great review about Stellantis &You Citroen Redditch! Thank you so much again for your feedback! We hope you have a great day!
Thank you to Adam in the…
Thank you to Adam in the sales showroom. Great customer care with my family and helping out with the C3!
July 21, 2023
Unprompted review
Reply from Stellantis &You UK - Citroen Redditch
Jammer, thank you for your kind words and this wonderful review! Thank you, and have a fantastic day!
Reply from Stellantis &You UK - Citroen Redditch
Martin Flegg, we are glad we could help! Thanks again for taking the time to leave us this information about your recent visit. Take care!
Reply from Stellantis &You UK - Citroen Redditch
Hi David, thank you for the 5 star review and feedback with regards to your experience with our Aftersales team, we will pass on the feedback, Have a great day!
From when I walked In I felt at ease…
From when I walked In I felt at ease the sales man rav was so helpful he went above and beyond but not pushy I would recommend him to anyone
June 30, 2023
Reply from Stellantis &You UK - Citroen Redditch
Hi Colin, Thank you again for taking the time to let us know how we did, your 5 star review is really appreciated. We hope you have a great day!
Excellent service from Charles
Excellent service from Charles. Talked us through all our options whilst making our purchase. I would definitely recommend.
June 27, 2023
Reply from Stellantis &You UK - Citroen Redditch
Hi Vivien, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future.
Best wishes, Stellantis &You Citroen Redditch
Excellent Service
We had complete trust in the member of staff who dealt with us . Her names was/is Chloe Sutton
June 13, 2023
Reply from Stellantis &You UK - Citroen Redditch
Thanks Mr Moir,
I will pass your positive comments to Chloe.
Thanks,
Stuart Bullimore
Citroen Redditch
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