Made to feel welcomed and special. Michael, our salesman, was brilliant at handling our part exchange, and nothing was too much trouble for him. Overall, an extremely friendly bunch of people who w... See more
Company replied
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Made to feel welcomed and special. Michael, our salesman, was brilliant at handling our part exchange, and nothing was too much trouble for him. Overall, an extremely friendly bunch of people who w... See more
Company replied
I have a Berlingo 24 plate which I had the 2nd service done at Romford because Chelmsford had closed, my every concern, was met with 'if we find it's not under guarantee you will be charged £220 for'.... See more
Company replied
I was most impressed by Junaid's helpful attitude. I came in to test drive one car but ended up liking another model. He was very helpful, friendly and quick at arranging the finance and took all step... See more
Company replied
My visit to Robins and Day Romford has been a great experience, everyone I encountered made me feel very welcome and was there to answer all my queries. The sales person Mihail, was a pleasure to dea... See more
Company replied
Stellantis &You UK the new name for Robins & Day across all 54 locations in the UK. We have a rich heritage in the UK with a history of over 100 years that had been focused on providing excellent customer service. Now as Stellantis &You UK we benefit from Stellantis, as one of the world’s leading automakers and is centred on customer experience. To show the important of closeness to customer and employee, there is no space present with “&You”.
134 London Road, RM7 9QU, Romford, United Kingdom
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I was early for my airbag replacement recall and the lady who had only just started gave me a very good coffee and entered my details, very nice lady and coffee😀!
They then texted me when it was ready. They could not have been more helpful.
Thanks

Reply from Stellantis &You UK - Citroen Romford
Over the past four years of visiting Stellantis Citroën in Romford, Kellie has consistently been a shining example of professionalism, kindness, and dedication. From the moment I first walked through the doors, Kellie has gone above and beyond to make every visit smooth and welcoming. Her warm demeanour, attention to detail, and genuine care for customers have made a lasting impression. It’s rare to find someone so consistently wonderful, and I truly appreciate everything Kellie has done to make my experience exceptional every single time.
Thank you, Kellie — you’re a star!

Reply from Stellantis &You UK - Citroen Romford
Attended London Road Romford branch for a minor issue, Kelly senior advisor dealt with me, absolutely fabulous service, quick & efficient issue rectified.
Thank you Kelly.

Reply from Stellantis &You UK - Citroen Romford

Reply from Stellantis &You UK - Citroen Romford
Joseph Smith was excellent from beginning to end. Very knowledgeable about car spec and helpful when arranging the right deal. Would highly recommend. Pleasant experience from start to finish

Reply from Stellantis &You UK - Citroen Romford

Reply from Stellantis &You UK - Citroen Romford
Very welcoming and dealt with situations in a good manner.

Reply from Stellantis &You UK - Citroen Romford
Very friendly and knowledgeable salesman Kieron Smith was really helpful and worked hard to achieve a good deal on the car I chose. He couldn’t have been better

Reply from Stellantis &You UK - Citroen Romford
everyone was. so helpful and. made sure the car was done as quickly as possible

Reply from Stellantis &You UK - Citroen Romford
The customer care and the service was spot on
Very professional and polite team at Romford branch. There is so much improvement from 3 years ago. Keep it up

Reply from Stellantis &You UK - Citroen Romford
Vehicle collected & returned on time after a service. All staff are so friendly & polite. A complimentary car wash was given at the same time as the service. I am always 100% happy with the excellent customer service given at this branch of Stellantis & You UK.

Reply from Stellantis &You UK - Citroen Romford
My experience was fantastic, great communication throughout the purchase of car.
Jeremy was very helpful

Reply from Stellantis &You UK - Citroen Romford
Didn’t have to wait too long to get an appointment. Car was taken in on time.

Reply from Stellantis &You UK - Citroen Romford
As always, I find the staff attention to detail fantastic, if there is an issue or a problem, they will go out of their way to rectify it and put it right.

Reply from Stellantis &You UK - Citroen Romford
Made it straightforward to purchase new (pre-registration) Citroen eC3 at a great price over the phone and pick up within a few days at my convenience. Friendly,efficient,no pressure. Thanks Joseph.

Reply from Stellantis &You UK - Citroen Romford
Extremely poor service through and through. Words fails me at this point. Nothing positive to write about. Not returning

Reply from Stellantis &You UK - Citroen Romford

Reply from Stellantis &You UK - Citroen Romford

Reply from Stellantis &You UK - Citroen Romford
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