Made to feel welcomed and special. Michael, our salesman, was brilliant at handling our part exchange, and nothing was too much trouble for him. Overall, an extremely friendly bunch of people who w... See more
Company replied
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Made to feel welcomed and special. Michael, our salesman, was brilliant at handling our part exchange, and nothing was too much trouble for him. Overall, an extremely friendly bunch of people who w... See more
Company replied
I have a Berlingo 24 plate which I had the 2nd service done at Romford because Chelmsford had closed, my every concern, was met with 'if we find it's not under guarantee you will be charged £220 for'.... See more
Company replied
I was most impressed by Junaid's helpful attitude. I came in to test drive one car but ended up liking another model. He was very helpful, friendly and quick at arranging the finance and took all step... See more
Company replied
My visit to Robins and Day Romford has been a great experience, everyone I encountered made me feel very welcome and was there to answer all my queries. The sales person Mihail, was a pleasure to dea... See more
Company replied
Stellantis &You UK the new name for Robins & Day across all 54 locations in the UK. We have a rich heritage in the UK with a history of over 100 years that had been focused on providing excellent customer service. Now as Stellantis &You UK we benefit from Stellantis, as one of the world’s leading automakers and is centred on customer experience. To show the important of closeness to customer and employee, there is no space present with “&You”.
134 London Road, RM7 9QU, Romford, United Kingdom
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Reply from Stellantis &You UK - Citroen Romford

Reply from Stellantis &You UK - Citroen Romford

Reply from Stellantis &You UK - Citroen Romford
We dread having to come in whether for a system update, service, mot, we've had a few nightmares in the past. Having said that after trying to find someone with an ounce of sense at the call centre failed it was left to Kelly as usual to sort things out. She is such an asset to the dealership, she is so willing to help and is always understanding, you are so lucky to have Kelly in the team.

Reply from Stellantis &You UK - Citroen Romford
Car got collected for a service the drive used sports mode to driver it to the dealership and used 50 miles of range for a 9mile journey and because I complained they decided not to wash and vacum the car thank god i will not have to deal with this dealership again would not recommend and the overall service eas poor

Reply from Stellantis &You UK - Citroen Romford
Credit where credit is due !!!
Salesman: Adam
I only enquired about a mileage after seeing a car on the web
The guy on the other end of the phone was so easy going I just had to go meet him and take a test drive
We’re talking a no pressure conversation on a late Sunday afternoon
I went down a couple days later and talked a bit more about different payment options and went for another drive
Less than a week later I’m driving home with a sweet deal and couldn’t be happier with the whole experience
A couple days later I get a call from Adam to see how I’m getting on
Highly recommend visiting Romford branch as they make buying a car a pleasant experience
Thanks guys

Reply from Stellantis &You UK - Citroen Romford

Reply from Stellantis &You UK - Citroen Romford
Our three-month-old car experienced a telematics issue, which was initially referred to central customer services. After several weeks with no news, we took the car to our local retailer in Romford and the problem was diagnosed the same day. A part was ordered and fitted in January and all is now well. Jess looked after us professionally and courteously, finding a loan car at short notice when setting up the new part took longer than expected. She called a few days later to check that all was OK. By coincidence the central customer services replied the day before the part was fitted, suggesting we take the car in as they couldn't help remotely!

Reply from Stellantis &You UK - Citroen Romford
Dami was very kind and friendly, great customer service, good communication, supportive and catered to my car needs.

Reply from Stellantis &You UK - Citroen Romford
Dami Ojo was a great help to my friend who was buying her first car in a long time, he was very friendly, kind and reassuring, helping her navigate this purchase in a way that suits her best.

Reply from Stellantis &You UK - Citroen Romford
Dami and Joseph are fabulous, as ever - nearly a decade with these guys and wouldn’t use anybody else

Reply from Stellantis &You UK - Citroen Romford
They were very quick in dealing with my car thencthat always have been as icdont take it any where else for repair

Reply from Stellantis &You UK - Citroen Romford
Demi very kind and very good service

Reply from Stellantis &You UK - Citroen Romford
Always a great and professional service from Citroen Romford and a special thanks to Kellie,Demi and Jessica

Reply from Stellantis &You UK - Citroen Romford
I’m super happy with the team at Stellantis Romford in particular Joseph and Dami who took their time to explain the range of Citroen and Peugeot cars available. My new 2008 GT HYb is amazing and a wonderful early Xmas present!

Reply from Stellantis &You UK - Citroen Romford
Had an excellent experience. Dami and Joseph were top guys and looked after us well. Will always recommend.

Reply from Stellantis &You UK - Citroen Romford
Dami and Joesph were so helpful. Thank you.

Reply from Stellantis &You UK - Citroen Romford
Dami was fantastic, 2nd from Dami and 5th from Citroen. Thank you.

Reply from Stellantis &You UK - Citroen Romford
Booking was easy was told my car would be picked up by 11 o’clock l was contacted before time and car was picked up before 10 o’clock and returned a few hours later nice and clean staff very good

Reply from Stellantis &You UK - Citroen Romford
Dami Joseph and Lee gave us a very warm welcome. So helpful and do everything we ask for. An amazing experience

Reply from Stellantis &You UK - Citroen Romford
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