Made to feel welcomed and special. Michael, our salesman, was brilliant at handling our part exchange, and nothing was too much trouble for him. Overall, an extremely friendly bunch of people who w... See more
Company replied
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Made to feel welcomed and special. Michael, our salesman, was brilliant at handling our part exchange, and nothing was too much trouble for him. Overall, an extremely friendly bunch of people who w... See more
Company replied
I have a Berlingo 24 plate which I had the 2nd service done at Romford because Chelmsford had closed, my every concern, was met with 'if we find it's not under guarantee you will be charged £220 for'.... See more
Company replied
I was most impressed by Junaid's helpful attitude. I came in to test drive one car but ended up liking another model. He was very helpful, friendly and quick at arranging the finance and took all step... See more
Company replied
My visit to Robins and Day Romford has been a great experience, everyone I encountered made me feel very welcome and was there to answer all my queries. The sales person Mihail, was a pleasure to dea... See more
Company replied
Stellantis &You UK the new name for Robins & Day across all 54 locations in the UK. We have a rich heritage in the UK with a history of over 100 years that had been focused on providing excellent customer service. Now as Stellantis &You UK we benefit from Stellantis, as one of the world’s leading automakers and is centred on customer experience. To show the important of closeness to customer and employee, there is no space present with “&You”.
134 London Road, RM7 9QU, Romford, United Kingdom
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Very helpful, and knowledgeable. Made the whole process easy

Reply from Stellantis &You UK - Citroen Romford
My 5th lease vehicle contract with Citreon
Romford.
As usual Dami Ojo has made the transition
from one vehicle to the other with ease.
I cannot praise Dami and his colleagues professional and friendly ability to make the change a pleasant experience.
Thank you Dami!

Reply from Stellantis &You UK - Citroen Romford
All service & mot done in time. Staff went through all the stops to be helpful, friendly very prompt. Would recommend using them.

Reply from Stellantis &You UK - Citroen Romford

Reply from Stellantis &You UK - Citroen Romford
My experience from choosing my car to picking up my car has been 1st Class.
Dipish was just fantastic, even organising the transfer of my personal number plate.
On the day of pick up, everything ran smoothly, Dipesh even added the app on my phone for me, thankfully as I am rubbish at things like that. 3 days later he phoned to see if everything was ok and did I have any questions. My experience was fantastic and I would Highly recommend this dealership.

Reply from Stellantis &You UK - Citroen Romford

Reply from Stellantis &You UK - Citroen Romford
We had a very good experience. Joseph our salesman was lovely. Although he was new he was brilliant couldn’t have asked for more. In fact everyone was helpful. Would give 10 but there is always a little room for improvement

Reply from Stellantis &You UK - Citroen Romford

Reply from Stellantis &You UK - Citroen Romford
total disgusting.... did not fix all the problem and invoiced for no reason... I would not recommend anyone to come to this service center. waste of money

Reply from Stellantis &You UK - Citroen Romford
Dami is a credit to Citroen Romford. Always very helpful, friendly and polite ( especially to us older customers). All the staff are professional and polite. Despite a few problems with Stellantis finance when we went to get our car it was sorted out by the staff and we have now leased our second car from them.

Reply from Stellantis &You UK - Citroen Romford
Dami Ojo is a super guy, a great help when we were looking for a new car. Very professional and extremely friendly. 5 Star.

Reply from Stellantis &You UK - Citroen Romford
Like - The environment was clean & tidy. The staff was welcoming helpful & professional. Above all Customer Service was excellent.
Dislike - No clarity on payment. Standard of work was average.

Reply from Stellantis &You UK - Citroen Romford
It was an absolute pleasure dealing with Joseph Duodu regarding our part exchange and new car purchase.

Reply from Stellantis &You UK - Citroen Romford
Excellent and helpful support from Kelly in the service team and the driver, sorry I've forgotten his name.

Reply from Stellantis &You UK - Citroen Romford
Mihail, my sales advisor was very welcoming and efficient when dealing with my purchase.

Reply from Stellantis &You UK - Citroen Romford
i recently took a car outon pcp with Stellantis&you in january 2024,
my power steering has recently failed as of 27/7/2024, ive been told to wait untill the 5th of SEPTEMBER for my car to be seen and ive been REFUSED a hire car !!!!!!!! this is absolutely disgusting service

Reply from Stellantis &You UK - Citroen Romford
first of all, do not buy peguot cars. the service is totally incompetent. I am the unfortunate owner of a peguot 3008 1.2 puretech. after less than five years and 30,000 miles, something started knocking in the engine, I tried to find out for myself where this noise was coming from... and I found that I was missing a part from the blower to the engine... I would like to point out that the car was only serviced at peguot. it turned out that I had been driving without this part for over 8 months. and they told me sorry... after last service they didn't tell you don't have one part ...course you can wait for this part up to 4 weeks etc... in the end they told me the car is ok.so I still I keep driving my car until something really happens to it, according to them everything is fine. they didn't recommend anything to me whether I can drive without this part or not.... and this knocking for first I have to put back this missing part ?!#(but they dont.have on the stock)!#!#and i have to make an appointment for diagnostics and it is not known where the diagnostician will be available... etc. totally useless at this Romford they charge a lot of money for servicing the car and if something is needed they try to get rid of the customer.. this is my first Peguot car and also the last one... avoid this brand.

Reply from Stellantis &You UK - Citroen Romford

Reply from Stellantis &You UK - Citroen Romford
We have been totally looked after by Dami Ojo
Excellent customer service from start to finish..
Highly recommend

Reply from Stellantis &You UK - Citroen Romford
Bought a brand new car.
Jin kept in good contact with me, especially with the delay to my car. They gave me a curtesy car because of this. Lovely customer service and I will definitely getting any future cars from here.

Reply from Stellantis &You UK - Citroen Romford
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