Always made welcome by the sales team especially Lisa lock who remembers me from 3 years ago when I got my old car.You are asked if you want a drink hot or cold it’s a nice bright showroom and comfo... See more
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See what reviewers are saying
Made to feel welcomed and special. Michael, our salesman, was brilliant at handling our part exchange, and nothing was too much trouble for him. Overall, an extremely friendly bunch of people who w... See more
Company replied
I have a Berlingo 24 plate which I had the 2nd service done at Romford because Chelmsford had closed, my every concern, was met with 'if we find it's not under guarantee you will be charged £220 for'.... See more
Company replied
I was most impressed by Junaid's helpful attitude. I came in to test drive one car but ended up liking another model. He was very helpful, friendly and quick at arranging the finance and took all step... See more
Company replied
Company details
Written by the company
Stellantis &You UK the new name for Robins & Day across all 54 locations in the UK. We have a rich heritage in the UK with a history of over 100 years that had been focused on providing excellent customer service. Now as Stellantis &You UK we benefit from Stellantis, as one of the world’s leading automakers and is centred on customer experience. To show the important of closeness to customer and employee, there is no space present with “&You”.
Contact info
134 London Road, RM7 9QU, Romford, United Kingdom
- 01708 764 506
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This company invites their customers to review, whether positive or negative
Replied to 97% of negative reviews
Typically replies within 1 month
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Very helpfull
Very helpfull, took the car for a test drive just my wife and myself and told to take our time didnt mind how long we were out for. We got a good price for our old car part extchange and brought our new one without any hassle. All in all a very happy experience with no drama at all.

Reply from Stellantis &You UK - Citroen Romford
Thank you Mark!
I thought Mark was absolutely brilliant! He initially spoke to my dad and then we spoke about the rest. I didn’t actually go through with the purchase in the end, as it was out of my budget range unfortunately but I would most definitely like to thank Mark for his help and professionalism. I would definitely be recommending Robins & Day to friends and family.

Reply from Stellantis &You UK - Citroen Romford
Robins and Day Romford are incredibly…
Robins and Day Romford are incredibly helpful and friendly. Their staff are personable and always go above and beyond to provide great customer service!

Reply from Stellantis &You UK - Citroen Romford
Can’t upload data!
Second time car has been in for the same fault: upload for touch screen which won’t accept updates!
Had time between visits to contact technical dept to resolve issue but still can’t upload after second visit!!
Got to take it back in January now for a 3rd time. Sorry but not good enough!

Reply from Stellantis &You UK - Citroen Romford
Was seen immediately by very nice…
Was seen immediately by very nice professional salesperson

Reply from Stellantis &You UK - Citroen Romford
Easy transaction with no hard sale for…
Easy transaction with no hard sale for finance when we said it would be a cash deal.
Fair price given on PX so all in all happy with the service from a friendly team.

Reply from Stellantis &You UK - Citroen Romford
Dipesh usually works on the Peugeot…
Dipesh usually works on the Peugeot sales side, I bought my previous car from him and requested that he assist with my Citroen purchase. He’s been super helpful and informative the whole process & im very happy with the car!

Reply from Stellantis &You UK - Citroen Romford
everything was so easy from start to…
everything was so easy from start to finish Kieran who was dealing with my purchase was top notch showed me everything i needed to know

Reply from Stellantis &You UK - Citroen Romford
very helpful and knowledgeable
Staff very helpful and knowledgeable. They look after their customers

Reply from Stellantis &You UK - Citroen Romford
they answered all our questions quickly…
they answered all our questions quickly and efficiency .
contacted us when they said they would and cannot fault Kieran especially.

Reply from Stellantis &You UK - Citroen Romford
Would recommend
I recently purchased a car with Robins & Day, with the help of your sales advisor Kieran. He was very informative and patient walking around to numerous cars, because I was unsure what car I wanted. He was very pleasant and helpful in guiding me in the car of my choice. My daughter purchased her car here also, I find this showroom very professional without trying to push you into buying.

Reply from Stellantis &You UK - Citroen Romford
Customer service super makes customer…
Customer service super makes customer more understanding Mike ur ur star

Reply from Stellantis &You UK - Citroen Romford
Charlie the account manager made the…
Charlie the account manager made the whole process incredibly simple thank you very much

Reply from Stellantis &You UK - Citroen Romford
I have been a customer at Robins&Day…
I have been a customer at Robins&Day for years.
I always receive good customer service, staff are supportive and do a great job. I love new cars, especially when the sales department gives professional advice and support. Robin and Days always welcome actual and new customers. I love their cappuccino. Thank you, Junaid, for your great help purchasing a new car. The sales department are very patient.

Reply from Stellantis &You UK - Citroen Romford
Very professional and informative on a…
Very professional and informative on a service carried out

Reply from Stellantis &You UK - Citroen Romford
Thank you Dami at Romford Robins & Day
Had a great experience with Dami at the Romford branch, he treated me with respect and curtesy. I don't live close by, I have another branch closer but I travelled over an hour just so I could be served by him. Coming from the terrible Chingford branch, I was pleasantly surprised!

Reply from Stellantis &You UK - Citroen Romford
I went to Citroen Romford to buy a new…
I went to Citroen Romford to buy a new car and Dami and Mark where absolutely wonderful they assisted me with all my enquiries and nothing was to much trouble for either of them. Love my new car and would highly recommend Citroen especially Dami and Mark.

Reply from Stellantis &You UK - Citroen Romford
Charlie was very helpful, and friendly
Charlie was not pushy, ask if I want a test drive, which I did answered all my questions, loved the car, he delt with all the paper work efficiently and professionaly,he made the whole process easy, pleasure to deal with. I have bought numourous. Cars from robins and day, and all have been good cars,, I pick my new car up on wednesday, would deal with them again.

Reply from Stellantis &You UK - Citroen Romford

Reply from Stellantis &You UK - Citroen Romford
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