Stellantis &You UK - Citroen Walton Reviews 

Really recommend for servicing everyone is so friendly and helpful. Charlotte went above and beyond to get our car ready! Thank you!

Went to Stellantis in Walton to hopefully test out a Citroen C3. Not one person came to help! The lady at the desk could barely look up to say her colleague will come help. Will never go here again, wow! If that is their ‘service’ then they have failed miserably!

I would give the Citroën garage a 10 out of 10 for the warranty repair work they carried out on my car. When I first bought the car new, it had several issues, but they took care of everything under warranty. The team was exceptional—thorough, professional, and kept me informed at every step. Plus, they provided a courtesy car while mine was being repaired. I’m so grateful for their support and highly recommend them for anyone needing top-quality service and care.

5 star service from Stellantis in Walton, particularly Ioannis the sales advisor I dealt with.

Kept informed of all stages during my MOT process.
Efficient and friendly staff.

Sam on the Citroën side was extremely helpful when my self and my daughter went to look at a C3 last Saturday. He took her out on a test drive, put her completely at ease in a different car from what she was used too. Very impressed, so much we bought it.

Excellent service despite slow approval process from Motability

Had my annual service today. Excellent care and attention to detail & kept informed of progress. Car cleaned when collected. First class customer service. Thank you.Cynthia

The sales person was very helpful and informative.

received an urgent recall notice but noone answers the phone to book in, tried central desk where u get cut off and dealership where noone can be bothered to pick up phone on recall line but if u press service u get answered straight away but u get asked to call back and press for recall. dealership walton on thames

I’ve been inquiring on some vehicles from this company.
I am really surprised if they ever sell any cars, as the sales staff are like the walking dead with the personality of a brick. I won’t be going anywhere near a Peugeot or Vauxhall dealers again. AVOID THEM IF YOU ARE LOOKING FOR A CAR.

Excellent service, great communication while undertaking work for a recall. Nick was great, thanks.

Had issue with airbag recall, and called Citroen Walton on Thames, they were so helpful and arranged a booking, called me when part arrived, booked in and air bag parts replaced. Both Hazel and Nikolaos have been very helpful. Relieved to have my car back on the road. Thank yoy so mucj

I paid to have diagnostics done after the car shut down and engine light came on. The car was returned and I was told nothing could be found. 2 days after getting it back it broke down on the motorway with my children inside. A verbal apology was offered but no action to show true regret.
Apart from one person at reception (Nicholas) the service was horrible. There was no empathy for the inconvenience I had to go through. From one of the supervisors (Hazel) hanging up the phone on me to them keeping my car for a week and “forgetting” to let me know the second diagnostics were done.
It seems that unless the car computer tells them exactly what is wrong then their ability to fix their own cars is limited.
On top of all that the price quote for the work after they eventually diagnosed it was twice what another non dealer garage charged.

Nikolaos was extremely helpful here got everything done smoothly no problems at all great customer service thank you so much

Very efficient and appropriately personable. Car picked up and returned promptly.

I recently completed my first car purchase from Stellantis & You (Walton), and I can confidently say that the experience was an enjoyable one. From the moment I stepped into the dealership, I was greeted with warmth and professionalism that immediately made me feel valued as a new customer. Even though I had not made an appointment, and the showroom was extremely busy, the staff went out of their way to make me comfortable while I waited, the coffee and tea facilities were most welcome after a 100 mile+ journey.

The staff at Stellantis & You are not just knowledgeable — they are genuinely passionate about cars. My salesperson (Sue) took the time to understand my specific needs and preferences, whether it was the tech features, performance specs, or aesthetic options, Sue provided detailed insights that made the decision-making process enjoyable rather than overwhelming. Special thanks must go to Samuel for dealing with the pre-sale and part-exchange side of things.

One aspect I appreciate about Stellantis & You is their commitment to transparency. They laid out all the pricing clearly, with no hidden fees or unexpected costs, which gave me confidence in my purchase. I was also pleasantly surprised to find that they offered tailored financing options that made the transaction smooth and efficient.

The customer care doesn’t stop once you drive off the forecourt. Stellantis & You has a strong follow-up system, ensuring that you remain satisfied with your purchase.

In terms of the vehicle itself, my new Citroen C5X MAX PHEV is delightful to drive, blending style, performance and absolute comfort seamlessly. This is my first experience of owning a Citroen, so far it has been an flawless one, and I anticipate many pleasant journeys ahead!

Overall, my experience with Stellantis & You (Walton) has been nothing short of excellent. Whether you’re a first-time buyer or a regular customer returning for your next car, I highly recommend visiting Stellantis & You Walton. Their outstanding customer service and genuine passion makes the car-buying experience a joy. I'm already looking forward to my next visit!

Spoke to Hazel, the after sales supervisor after buying my new car, she was absolutely lovely and helped me so much, highly recommend it. Definitely will come back

Came in with a issue with my tire, they were very patient and explained a few different types of replacement tyres, they then saved me money with a tyre that was good for my car.

Would highly recommend!

Good customer service