Really recommend for servicing everyone is so friendly and helpful. Charlotte went above and beyond to get our car ready! Thank you!
Company replied
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Really recommend for servicing everyone is so friendly and helpful. Charlotte went above and beyond to get our car ready! Thank you!
Company replied
I would give the Citroën garage a 10 out of 10 for the warranty repair work they carried out on my car. When I first bought the car new, it had several issues, but they took care of everything under w... See more
Company replied
An excellent experience from the moment we first entered the dealership. The salesman (Sam) could not have been more helpful. He was courteous, smart and displayed good product information. He had... See more
Company replied
Booking platform for services and MOT, displays slots to book but when you do book, the garage calls up and advises the booking tool doesn't integrate with the garages diary. Poor communication throu... See more
Company replied
Stellantis &You UK the new name for Robins & Day across all 54 locations in the UK. We have a rich heritage in the UK with a history of over 100 years that had been focused on providing excellent customer service. Now as Stellantis &You UK we benefit from Stellantis, as one of the world’s leading automakers and is centred on customer experience. To show the important of closeness to customer and employee, there is no space present with “&You”.
143 Hersham Road, KT12 1RR, Walton-on-Thames, United Kingdom
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Excellent, very professional from start to finish, kept me updated with what was wrong with the car and the best way forward to rectify it. Very pleasant staff and helpful,good to know I can trust this dealership

Reply from Stellantis &You UK - Citroen Walton
Put my car in for a service and MOT. All done and apparently perfect. Car washed too. So clean outside and inside cleaned as well. No faults or problems as far as the service my car received, so I am a very happy customer.

Reply from Stellantis &You UK - Citroen Walton
The service was faultless as per usual. Hazel is always helpful and I know my vans are always in good hands.

Reply from Stellantis &You UK - Citroen Walton
Such a great experience, Callum was such a polite and helpful guy. Can’t believe I’ve found what I need. Thanks Callum

Reply from Stellantis &You UK - Citroen Walton
Sam Auger went out of his way to show me the Ami and explain its features during a test drive

Reply from Stellantis &You UK - Citroen Walton
Very welcoming & professional service
Would recommend

Reply from Stellantis &You UK - Citroen Walton
Excellent Service and amazing customer service.
I bought many vans from Walton and would recommend them.

Reply from Stellantis &You UK - Citroen Walton
The car was collected. The diagnostic tests were done quickly and the broken part replaced. The car was returned to us looking very clean.

Reply from Stellantis &You UK - Citroen Walton
Excellent service from Callum who worked hard to make it happen today. Thank you.

Reply from Stellantis &You UK - Citroen Walton
For my car's annual service the dealership arranged pick up and delivery which made it very easy for me. The service was carried out on time with no unexpected charges

Reply from Stellantis &You UK - Citroen Walton
I'm always made to feel welcome whenever I go to the Walton Branch with my dog to get my car serviced. This time I decided to wait while the work was done so I had coffee and watched the TV. Hazel took the time to go through the service plan with me to see if it would benefit me to spread the cost and maybe save some money.

Reply from Stellantis &You UK - Citroen Walton
Hazel was extremely helpful sorting out an issue l had. She went beyond what was expected to ensure l was satisfied.

Reply from Stellantis &You UK - Citroen Walton
There was a small hitch after having dropped my car off but it was immediately rectified to my full satisfaction. Always polite customer service, thank you.

Reply from Stellantis &You UK - Citroen Walton
Great service experience with the Walton team of Stellantis, especially with Nikolaos who has been friendly and explained everything clearly.

Reply from Stellantis &You UK - Citroen Walton
The service fully explained to me and was contacted severa, times during g the day to let me know where my car was in the process. Drop off and pick up very easy. Very clean and tidy show room. B

Reply from Stellantis &You UK - Citroen Walton
From the moment I started conversations with Sales Rep Sue McGow there wasn't anyone else I wanted to continue my purchase with. She was readily available to help me with all my never ending questions and always with a smile. Sue took the time to explain and show me everything I wanted to know.
I visited on 3 occasions and Sue organised a test drive twice for me. It's a big decision moving from a car to a van and spending such a large amount of money but Sue was very reassuring and positive about the new Vehicle I was considering.
I purchased a 2 year old electric Citroen Berlingo after only 1 week of engaging with Sue. I have had my new van for 7 days and in that time Sue has checked in on me to ensure I am happy which is great aftercare aswell.
I am thrilled with my new van and the service I received. Thank you.

Reply from Stellantis &You UK - Citroen Walton
Extremely dissapointed with this company. We are a small business. We have a Citreon Relay van which developed an adblue problem in September last year. We had the adblue tank replaced by this Steallantis dealer (Walton on Thames). Another similar issue occurred again this year so I took the van into the dealership expecting them to fix it under the parts and labour warantee. The dealership are however refusing to honour the warantee, claiming that the problem is impact damage related even though there are no signs of any serious impact damage on the tank. I contacted Citreon customer services who admitted that there were known issues with adblue tanks from the year that the van was made and they had no objection to switching the tank over as long as the dealership agreed. However the dealership still refused! I had an independent adblue specialist mechanic look at the issue and he confirmed that the tank had no signs of any impact damage. There were other basic issues in relation to they way they handle customers. I had to wait 20 minutes to be seen by a service team member when I initally went in even though there were no other customers in the queue. Their follow up communication was awful. They promise to call you with updates but never do. When I tried to call them, they were never available and never returned any of the messages I left. I ended up having to go there again and take the vehicle away...but of course, not before I had to pay a fee of £174 for "diagnostics". Avoid this dealership. They are sharks and just want to rip you off for as much as they can. They don't care about customer service. We have been using Citreon/peugeot vans for many years, but this experience means that we will be switching to another brand.

Reply from Stellantis &You UK - Citroen Walton
Wonderful service from the service and sakes team at wakton

Reply from Stellantis &You UK - Citroen Walton
Used the Walton branch for my MOT and couldn't have been treated any better, the whole process was so easy with them! Dealt with Hazel and what an asset she is to this company, her customer service is impeccable, she really couldn’t have done anymore to assist me. Have my service due soon and I will certainly be using these guys. Wouldn’t go anywhere else now! :-)

Reply from Stellantis &You UK - Citroen Walton

Reply from Stellantis &You UK - Citroen Walton
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