Stellantis &You UK - Peugeot Coventry Reviews 

747
TrustScore 4.5 out of 5

4.5

Phoenix Corner, Kenpas Highway, CV3 6PE Coventry, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Despite a change in salesman during the purchase of my new car the experience was straightforward with friendly staff. The car arrived when expected, a fair valuation for my part exchange vehicle was... See more

Company replied

Rated 5 out of 5 stars

Excellent service from the moment we arrived at the dealership, we were greeted warmly and professionally. We did not actually plan to buy a car that day, but we did totally based on the service we r... See more

Company replied

Rated 5 out of 5 stars

I had the great pleasure of having Josh from the Coventry branch look after me. His professionalism and knowledge were fantastic. He assured me of a quick turn around. Which he delivered on. Overall a... See more

Company replied

Rated 5 out of 5 stars

Carl at the Coventry branch who is the motability specialist was fantastic when it came to me choosing my next car. I had an idea what car I wanted but was a little apprehensive about having a hybrid... See more

Company replied


Company details

  1. Car Dealer

Written by the company

Stellantis &You UK the new name for Robins & Day across all 54 locations in the UK. We have a rich heritage in the UK with a history of over 100 years that had been focused on providing excellent customer service. Now as Stellantis &You UK we benefit from Stellantis, as one of the world’s leading automakers and is centred on customer experience. To show the important of closeness to customer and employee, there is no space present with “&You”.


Contact info

  • Phoenix Corner, Kenpas Highway, CV3 6PE, Coventry, United Kingdom

  • 0247 641 1515

4.5

Excellent

TrustScore 4.5 out of 5

747 reviews

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Replied to 97% of negative reviews

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4.5

All reviews

(747)

3,050 reviews in the last 12 months

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Rated 5 out of 5 stars

A most pleasant experience…

We've just had the most pleasant experience buying a Citroen Berlingo Flair from the Stellantis & You UK dealership in Coventry. From initial contact with Kaz Sohal, a Sales Advisor at this branch, to driving away with our new car, the service was faultless. Kaz's attention to detail, efficient, professional and friendly demeanour made the whole experience a most pleasant and enjoyable one. Thank you Kaz and all at Stellantis & You in Coventry!

June 24, 2025
Unprompted review
Stellantis &You UK - Peugeot Coventry logo

Reply from Stellantis &You UK - Peugeot Coventry

Hi Mike, Thanks for your 5* review, I'll share this with Kaz. I'm glad we could deliver a 5* experience for you. Many Thanks Jack Palmer General Manager

Rated 5 out of 5 stars

Great customer service.

From a tentative enquiry to collecting my new car took only 3 weeks.
Aaron was exceptional in bringing the deal together with the car, the spec and price.
Well done and thank you .

June 23, 2025
Unprompted review
Stellantis &You UK - Peugeot Coventry logo

Reply from Stellantis &You UK - Peugeot Coventry

Hi Colin,

Thanks for your 5* review, I'll share this with Aaron. I'm glad we could deliver a 5* experience for you.

Many Thanks
Jack Palmer
General Manager

Rated 5 out of 5 stars

Fantastic experience with Kaz Sohal

Fantastic experience with Kaz Sohal, we had initial problems trying to get a belingo due to manufacturing delays however he was very patient and understanding when I asked to change the order to the 5008

He sourced and handed over the 5008 in a very short time period. I would highly recommend him

June 23, 2025
Unprompted review
Stellantis &You UK - Peugeot Coventry logo

Reply from Stellantis &You UK - Peugeot Coventry

Hi Jordan,

Thanks for your 5* review, I'll share this with Kaz. I'm glad we could deliver a 5* experience for you.

Many Thanks
Jack Palmer
General Manager

Rated 5 out of 5 stars

Excellent customer service

My parents Ann and Mark Fisher, collected a new Peugeot 2008 on Thursday 19th. They are very happy with the car and mentioned the great customer service, especially from Kaz and Kirsty.

June 19, 2025
Unprompted review
Stellantis &You UK - Peugeot Coventry logo

Reply from Stellantis &You UK - Peugeot Coventry

Hi Laura,

Thanks for your 5* review, I'll share this with Kaz and Kirsty. I'm glad we could deliver a 5* experience for you.

Many Thanks
Jack Palmer
General Manager

Rated 5 out of 5 stars

Thanks Cameron for excellent customer…

Thanks Cameron for excellent customer service and a great experience with the purchase of my new car. I can’t thank you enough!

May 21, 2025
Unprompted review
Stellantis &You UK - Peugeot Coventry logo

Reply from Stellantis &You UK - Peugeot Coventry

Hi Robbo,

Thanks for your 5* review, I'll share this with Cameron. I'm glad we could deliver a 5* experience for you.

Many Thanks
Jack Palmer
General Manager

Rated 5 out of 5 stars

Sarah was more than helpful in all…

Sarah was more than helpful in all ways. She knew the product and all specifics pertaining to it. She was patient with all questions even though some were quite obvious. In short she was very good at her job.
Indeed we were only passing Citroën, and called in on spec. She did sell us the car.

May 10, 2025
Unprompted review
Stellantis &You UK - Peugeot Coventry logo

Reply from Stellantis &You UK - Peugeot Coventry

Hi Joe,

Thanks for your 5* review, I'll share this with Sarah. I'm glad we could deliver a 5* experience for you.

Many Thanks
Jack Palmer
General Manager

Rated 5 out of 5 stars

Cirsty from Peugeot Coventry was…

Cirsty from Peugeot Coventry was amazing, she went above and beyond to support my situation. She helped me find a solution for my upcoming diagnostic test booking. She successfully arranged the collect and deliver service. She was knowledgeable, very pleasant and her customer service was unrivalled. Many thanks Cirsty, you are a star.

June 13, 2025
Unprompted review
Stellantis &You UK - Peugeot Coventry logo

Reply from Stellantis &You UK - Peugeot Coventry

Hi Mr Sidhu,

Thanks for your 5* review, I'll share this with Cirsty. I'm glad we could deliver a 5* experience for you.

Many Thanks
Jack Palmer
General Manager

Rated 5 out of 5 stars

Very pleasant experience all round I…

Very pleasant experience all round I was given all the information to make a good decision.
I have a company car which I need to change and I was really interested in E-3008 electric car and was very helpful in the decision.

June 6, 2025
Unprompted review
Stellantis &You UK - Peugeot Coventry logo

Reply from Stellantis &You UK - Peugeot Coventry

Hi Steve,

Thanks for your 5* review, I'll share this with Carl. I'm glad we could deliver a 5* experience for you.

Many Thanks
Jack Palmer
General Manager

Rated 1 out of 5 stars

Absolutely diabolical never again

On 23/5/25 I took my company van into Stellantis in Coventry as the front brakes started grinding.They replaced the front pads,deglazed the discs,caliper slides and changed the fluid. We were told that the rear pads do need replacing but as it had been booked in for it first MOT in two weeks thay can be done then. On the 27/5/25 my brakes completely failed whilst I was travelling down the M6 at nearly 70 mph...I managed to negotiate my way through the traffic and bring it saftly to a hault on the hard-shoulder. We had it recovered and taken back to Stellantis where they originally refused to except it... Their attitude was utterly diabolical and couldn't of cared-less what so ever.. The fact that my passenger and I could of been killed, along with countless other road users on a busy motorway didn't seem to bother or faze them at all. After nearly a week and countless phone calls they told my transport manager that they wanted £1,500 ontop of the £275(we already paid) to replace the rear brake pads and handbrake pads as they were contaminated with brake fluid..After becoming utter sick and tired of trying to deal with this company we had the van recovered yet again and taken to Jordans in Rugby. This is not what you would of expected from a main dealers especially one like this. Everyday this van was off the road it cost our company money and they just couldn't of cared-less. They will care now though as our company is going to cancel the ten vans that they had on order from Citroën. If your thinking or planning to buy a vehicle from these guys I would seriously look elsewhere.. Very bad indeed.

May 27, 2025
Unprompted review
Stellantis &You UK - Peugeot Coventry logo

Reply from Stellantis &You UK - Peugeot Coventry

Hi James,

Really sorry you've had an issue with your vehicle after visiting us. However it is frustrating to read this review as the vehicle health check we sent to you clearly states your rear brake pads and discs do need changing. I can also see that the nearside rear shock absorber has been advised needs changing, but this has also not been authorised by yourself. Please see exact wording for the rear brakes that was sent to you: Pads OVER 100% worn AND Discs Damaged - Replace Discs and Pads Immediately. I can see that you then called within a couple of hours to say you were collecting the vehicle before 12pm the following day, without authorising any of the essential work identified and highlighted to you. I've been advised by my aftersales team that you chose not to have work done because you needed the vehicle back for work purposes. We would not suggest to take a vehicle away when your brakes are 100% worn and damaged. This is a decision you will have made yourself after being informed by my aftersales team. This is also evidence by the vehicle health check you received, clearly stating the above.

I cannot locate an order of any quantity with us so if you would like me to pass this on to whom it may concern, please reach out to me so that I can let them know. In this instance, I am sorry that you feel we have done wrong here, however upon closer inspection we have made it very clear what needs doing to your vehicle and you have made an informed decision not to do the work before taking the vehicle off site.

Kind regards
Jack Palmer
General Manager

Rated 5 out of 5 stars

Super showroom with excellent staff

Super showroom with excellent staff. Kara helped me to find the car that was right for me and was with me all the way, accessible throughout, giving a really personal touch.

May 31, 2025
Unprompted review
Stellantis &You UK - Peugeot Coventry logo

Reply from Stellantis &You UK - Peugeot Coventry

Hi Beverley,

Thanks for your 5* review, I'll share this with Kara. I'm glad we could deliver a 5* experience for you.

Many Thanks
Jack Palmer
General Manager

Rated 5 out of 5 stars

Peugeot Coventry

We had a couple of faults showing on display screen re. 'Tyre pressures low, check and reset' and 'Parking brake fault, contact dealer', so I made arrangements with Service Dept. Stellantis Citreon/Peugeot Coventry for them check system.
We were away in Lancashire at this time, so made appointment for when we were back at home.
I decided to wait for the work needed to be carried out rather than return later, had a coffee whilst waiting and had a chat with the sales staff.
The time passed quickly and before long I was on my way back home, with the added bonus of not needing to wash my car (which was needed) because it came back to me sparkling clean.
Brilliant service from everybody involved.

May 29, 2025
Stellantis &You UK - Peugeot Coventry logo

Reply from Stellantis &You UK - Peugeot Coventry

Hi Lawrence

Thank you for your 5 start review and I will make sure I share with the team, especially noting how pleased you were with getting your vehicle washed.

Kind regards
Chris Bond
Brand Manager

Rated 5 out of 5 stars

Carl monk excellent service

Excellent treatment from start to finish . Carl monk is a gentlemen, friendly, he explained everything to me . He made me feel very comfortable. Updated me all the time . I would highly recommend him to family and friends

June 3, 2025
Unprompted review
Stellantis &You UK - Peugeot Coventry logo

Reply from Stellantis &You UK - Peugeot Coventry

Hi Gillian,

Thanks for your 5* review, I'll share this with Carl. I'm glad we could deliver a 5* experience for you.

Many Thanks
Jack Palmer
General Manager

Rated 5 out of 5 stars

Great customer service from Cameron

Great customer service from Cameron. Friendly and polite. Fast turnaround of new vehicle with required specifications. Kept updated throughout making a straight forward change of vehicle. Would highly recommend.

May 31, 2025
Unprompted review
Stellantis &You UK - Peugeot Coventry logo

Reply from Stellantis &You UK - Peugeot Coventry

Hi Samantha

Thank you so much for your 5* review and I have passed on your great feedback to Cameron, so he knows what you have said about your experience and it is lovely to hear that you would highly recommend,

Kind regards
Scott James
Brand Manager

Rated 5 out of 5 stars

Friendly and no pressure sales experience

I was easily able to book an appointment to view a car I was interested in viewing. Cameron showed me around the vehicle and then left me to test drive the car and look around the car, without any pressure which I really appreciated. I had time to ask any questions and the sale process was straightforward. I would recommend Stellantis & you to others looking to view and buy a used or new car.

May 30, 2025
Unprompted review
Stellantis &You UK - Peugeot Coventry logo

Reply from Stellantis &You UK - Peugeot Coventry

Hi Nic

Thank you so much for your 5* review and I have already let Cameron know what you have said about your buying experience.

He will not only be be so pleased about your review, but also glad to hear he has delivered another 5* experience!

Many Thanks
Scott James
Brand Manager

Rated 5 out of 5 stars

Really helpful

Really helpful, constructive advice, fast service

May 30, 2025
Unprompted review
Stellantis &You UK - Peugeot Coventry logo

Reply from Stellantis &You UK - Peugeot Coventry

Hi Sara

Thank you so much for your 5* review and I have already let Cameron know what you have said your experience with ourselves.

Many Thanks
Scott James
Brand Manager

Rated 5 out of 5 stars

I received excellent customer service…

I received excellent customer service from Cameron on purchasing my new Peugeot 2008. Outstanding knowledge and I was shown my new vehicle with ease and understanding

I was offered support even after I left with new new Car.

If your looking for a new Peugeot then this is the place to go.
A very happy lady!

May 26, 2025
Unprompted review
Stellantis &You UK - Peugeot Coventry logo

Reply from Stellantis &You UK - Peugeot Coventry

Hi Tina

Thank you so much for your 5* review and I have already let Cameron know what you have said about your buying experience.

Great feedback indeed, so thank you for letting us know.

Many Thanks
Scott James
Brand Manager

Rated 5 out of 5 stars

Kara made the car buying process very…

Kara made the car buying process very easy and was very professional, helpful and patient.

May 16, 2025
Unprompted review
Stellantis &You UK - Peugeot Coventry logo

Reply from Stellantis &You UK - Peugeot Coventry

Hi Wendy

Thank you so much for your 5* review and I have already let Kara know what you have said about your buying experience.

Kara will not only be be so pleased about your review, but also glad to hear she has delivered another 5* experience!

Many Thanks
Scott James
Brand Manager

Rated 5 out of 5 stars

New Peugeot 2008 from Stellantis

Aaron was very helpful and understood our requirements, excellent service again as this is our 2nd new Peugeot from
Stellantis and would recommend without hesitation

May 22, 2025
Stellantis &You UK - Peugeot Coventry logo

Reply from Stellantis &You UK - Peugeot Coventry

Hi,

Thanks so much for your 5* review and I will share this with Aaron and the team. I'm glad we could deliver a 5* experience for you.

Many Thanks
Scott James
Brand Manager

Rated 5 out of 5 stars

Car Mot , Service at Stellantis Coventry

The garage is a long way from my address ,so a pick up and drop off was ideal , no waiting around.Also video of underneath and comments from examiner very informative.I Think the girl who spoke to me was Laura who gave me lots of info , and the chap that dropped off the car very good .And the car wash was especially appreciated, so Thankyou team !

May 23, 2025
Stellantis &You UK - Peugeot Coventry logo

Reply from Stellantis &You UK - Peugeot Coventry

Hi,

Thanks so much for your 5* review and I will share this with Laura and the team. I'm glad we could deliver a 5* experience for you.

Many Thanks
Scott James
Brand Manager

Rated 5 out of 5 stars

yearly service

all the staff i delt with were polite

May 6, 2025
Stellantis &You UK - Peugeot Coventry logo

Reply from Stellantis &You UK - Peugeot Coventry

Hi,

Thanks for your 5* review, I'll share this with the team. I'm glad we could deliver a 5* experience for you.

Many Thanks
Jack Palmer
General Manager

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