Stellantis &You UK - Peugeot Edgware Reviews 

395
TrustScore 4.5 out of 5

4.5

360/366 Burnt Oak Broadway, Edgware, HA8 5AN London, GB


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See what reviewers are saying

Rated 1 out of 5 stars

Very negative experience with this branch. Poor communication, broken promises, dirty car returned after the service, car was kept for almost one month to fix a general fault - little to no follow up... See more

Rated 5 out of 5 stars

Nayan is a superb salesman, made us feel comfortable and explained everything in great detail. He was especially patient and kind with my grandson who was with us for this long appointment. Thank you... See more

Rated 5 out of 5 stars

Nayan saw us window shopping for our next car. Even though we weren't ready to commit, he took his time with us to show us about the cars we were interested as well as alternative options that best su... See more

Rated 5 out of 5 stars

Had a great experience purchasing our car through Kush, he was professional, helpful, and kept us updated throughout the whole process. He walked us through everything clearly and made the experie... See more

Company replied


Company details

  1. Car Dealer

Written by the company

Stellantis &You UK the new name for Robins & Day across all 54 locations in the UK. We have a rich heritage in the UK with a history of over 100 years that had been focused on providing excellent customer service. Now as Stellantis &You UK we benefit from Stellantis, as one of the world’s leading automakers and is centred on customer experience. To show the important of closeness to customer and employee, there is no space present with “&You”.


Contact info

  • 360/366 Burnt Oak Broadway, Edgware, HA8 5AN, London, United Kingdom

  • 0208 731 1000

4.5

Excellent

TrustScore 4.5 out of 5

395 reviews

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4.5

All reviews

(395)

2,998 reviews in the last 12 months

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Rated 5 out of 5 stars

Had a great experience purchasing our Cae

Had a great experience purchasing our car through Kush, he was professional, helpful, and kept us updated throughout the whole process. He walked us through everything clearly and made the experience smooth and stress free. We also really appreciated him helping us secure two complimentary services.

Anna was also lovely and very helpful, she explained everything clearly and even kindly gave me her Caprisun when I asked for a cold drink.

Thank you both for the excellent customer service, we’re very happy with our new car!

May 15, 2026
Unprompted review
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Reply from Stellantis &You UK - Peugeot Edgware

Hi Tawfiqat, thanks so much for your feedback. We’re really glad everything went smoothly for you, and we’re here whenever you need us. Kind regards, Stellantis &You UK

Rated 5 out of 5 stars

Highly Recommend Imran!

I recently bought my new car and I honestly couldn’t have asked for a better experience thanks to Imran. From start to finish, he went above and beyond to help me find the perfect car for my needs. He was professional, knowledgeable, patient, and made the whole process smooth and stress-free.

Imran took the time to answer all my questions, kept me informed throughout, and genuinely cared about making sure I was happy with my decision. Nothing ever felt rushed or pressured, which I really appreciated.

Excellent customer service like this is hard to find these days, and I would highly recommend Imran to anyone looking to buy a car. Thank you again for making this such a positive experience!

May 19, 2026
Unprompted review
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Reply from Stellantis &You UK - Peugeot Edgware

Hi, thank you for leaving such a positive review. It’s great to know our service met your expectations. We’ll be sure to share your comments with the team. Kind regards, Stellantis &You UK

Rated 5 out of 5 stars

Anna was very professional sales person…

Anna was very professional sales person ever, very truthful and honest, highly recommend

May 14, 2026
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Reply from Stellantis &You UK - Peugeot Edgware

Hi Donna, thank you so much for the 5‑star rating! It’s great to know our team provided the experience we aim for every day. Kind regards, Stellantis &You UK

Rated 5 out of 5 stars

Douglas was excellent.

Douglas was excellent.

May 12, 2026
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Reply from Stellantis &You UK - Peugeot Edgware

Hi Olivier, thanks for taking the time to leave such a positive review. It’s great to know everything met your expectations! Kind regards, Stellantis &You UK

Rated 5 out of 5 stars

Louise Momavuli provided excellent…

Louise Momavuli provided excellent customer service, she dealt with everything fast and efficient with a great attitude.

May 11, 2026
Unprompted review
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Reply from Stellantis &You UK - Peugeot Edgware

Hi MC, Thank you for taking the time to share your thoughts. It’s fantastic to know we were able to meet your expectations. Kind regards, Stellantis &You UK

Rated 5 out of 5 stars

Friendly service

Friendly service

May 2, 2026
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Reply from Stellantis &You UK - Peugeot Edgware

Hi Stephen, thank you for taking the time to share your thoughts. It’s amazing to know we were able to meet your expectations. Kind regards, Stellantis &You UK

Rated 5 out of 5 stars

Friendly staff

Friendly staff, decent banter, fair price and efficient service from Zak

May 1, 2026
Unprompted review
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Reply from Stellantis &You UK - Peugeot Edgware

Hi Steven, we're grateful for your positive feedback and pleased everything went smoothly. Should you need any assistance in the future, we're always happy to help! Kind regards, Stellantis &You UK

Rated 5 out of 5 stars

I gave 5 because of Sagal the way she…

I gave 5 because of Sagal the way she Be detailed, specific, and honest for her customers and will always come back to here because of her .

April 29, 2026
Unprompted review
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Reply from Stellantis &You UK - Peugeot Edgware

Hi Rahma, thank you for taking the time to share your positive thoughts. It’s fantastic to know we were able to meet your expectations. Kind regards, Stellantis &You UK

Rated 1 out of 5 stars

Avoid - Used Car Purchase

All very Poor - communication/customer service/electric servicing department/quality of product/car delivery & return service/financial department.
We bought a car with approx 4000 miles on the clock in September. It was finally delivered in October after several delays and issues in getting the car thru the garage/dealer approved checks/service etc. Broke down, irreparable within 24hours. Agreed to return the vehicle & refund us as we had taken an external loan to finance at a better rate. However, it took over two months for the dealer to follow up and ensure the safe return of their vehicle.
Our finance company have also complained on our behalf and have agreed everything we already confirmed with Stellantis yet this is still not settled and we have been left paying the finance for a car we have not been able to use for over 6months and are still in limbo as a family of five and no new vehicle until the agreement is settled.
Farce from start to finish. They even sent us the car with sheets of paper still in the glovebox that had been used to state the vehicle was undriveable!! Beyond belief.

October 18, 2025
Unprompted review
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Reply from Stellantis &You UK - Peugeot Edgware

Hi Michael, thank you for taking the time to provide such detailed feedback. We are sorry to hear that your experience fell below expectations and appreciate you bringing these concerns to our attention. Your comments have been noted and will be reviewed internally to help us improve the experience we provide to our customers. Kind regards, Stellantis &You UK

Rated 5 out of 5 stars

Great

Roza was very helpful and booked my Citroen ds in for a safety recall without any trouble!

March 29, 2026
Unprompted review
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Reply from Stellantis &You UK - Peugeot Edgware

Hi Jonathan, Thanks for taking the time to leave such a positive review. It’s great to know everything met your expectations. Kind Regards, Stellantis &You UK

Rated 5 out of 5 stars

I’ve been taking my car to Volkswagen…

I’ve been taking my car to Volkswagen garage for 5 years now, and the service has consistently been excellent. Vivek has been amazing throughout the years, and has always professional, reliable, and a pleasure to deal with.

I met Sagal for the first time today, and she has been fantastic as well. She was friendly, helpful, and ensured I was kept up to date throughout the day.

It’s great to see such a high standard of customer service maintained over time. I would highly recommend the team to anyone looking for dependable and top quality care for their vehicle.
I am very happy with the customer service they provide
5 star is not enough, I would 100 star 👍

March 26, 2026
Unprompted review
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Reply from Stellantis &You UK - Peugeot Edgware

Hi C, thank you for your 5-star rating and for sharing your experience with us. It’s always rewarding to hear when our team has delivered the high standard of service we strive to provide for every customer. Kind regards, Stellantis &You UK

Rated 5 out of 5 stars

Excellent Service

Car picked up as arranged and returned beautifully cleaned and valeted with MoT and service completed by 2.30pm. Driver Douglas is a very pleasant gentleman and even reversed the car into the drive for us. Thank you.

March 19, 2026
Unprompted review
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Reply from Stellantis &You UK - Peugeot Edgware

Hi Michael, Thanks for taking the time to leave such a positive review. It’s great to know everything met your expectations. Kind Regards, Stellantis &You UK

Rated 5 out of 5 stars

Nari was absolutely fantastic in…

Nari was absolutely fantastic in helping me- professional, courteous and kept me updated all the time. She demonstrated great customer service. Thank you Nari.

March 18, 2026
Unprompted review
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Reply from Stellantis &You UK - Peugeot Edgware

Hi Mike, Thanks for taking the time to leave such a positive review. It’s great to know everything met your expectations. Kind Regards, Stellantis &You UK

Rated 5 out of 5 stars

Amazing experience at Edgware

Amazing experience with Sagal. Great patience & such welcoming energy. She made the overall experience smooth

March 12, 2026
Unprompted review
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Reply from Stellantis &You UK - Peugeot Edgware

Hi S, Thank you for your 5-star rating and for sharing your experience with us. It’s always rewarding to hear when our team has delivered the high standard of service we strive to provide for every customer. Kind regards, Stellantis &You UK

Rated 5 out of 5 stars

Great service and experience!

Great service and experience. I was helped by the lovely Sagal. Thanks so much!

March 9, 2026
Unprompted review
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Reply from Stellantis &You UK - Peugeot Edgware

Hi Yasmin, thank you for taking the time to leave such a positive review. It's wonderful to know that our team met your expectations and that you were happy with the service you received. Kind regards, Stellantis &You UK

Rated 5 out of 5 stars

I had an issue with my car

I had an issue with my car, thankfully, Sagal was able to resolve it effectively and efficiently. Amazing customer service.

March 2, 2026
Unprompted review
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Reply from Stellantis &You UK - Peugeot Edgware

Hi Chanel, we're grateful for your feedback and pleased everything went smoothly. Should you need any assistance in the future, we're always happy to help! Kind regards, Stellantis &You UK

Rated 5 out of 5 stars

Sagal was super helpful

Sagal was super helpful! Thank you for your help.

February 25, 2026
Unprompted review
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Reply from Stellantis &You UK - Peugeot Edgware

Hi Abigail, thank you for your fantastic feedback. We're delighted to hear that you had such a positive experience with us, and we really appreciate you taking the time to share your thoughts. We'll be sure to pass your kind comments on to the team. Kind regards, Stellantis &You UK

Rated 5 out of 5 stars

Nari was amazing

Nari was amazing. Friendly, professional and easy to deal with. Great service today.

March 12, 2026
Unprompted review
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Reply from Stellantis &You UK - Peugeot Edgware

Hi E.S, thank you for the excellent rating. It’s rewarding to know our team provided the level of service we strive to deliver. Kind regards, Stellantis &You UK

Rated 5 out of 5 stars

Sagal was extremely helpful when i had…

Sagal was extremely helpful when i had my recall appointment.

March 11, 2026
Unprompted review
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Reply from Stellantis &You UK - Peugeot Edgware

Hi, we're so pleased to hear that you had a great experience with us. Thank you for your kind words and for choosing Stellantis &You. We look forward to welcoming you back again in the future. Kind regards, Stellantis &You UK

Rated 5 out of 5 stars

Thank you Edgware for all the help…

Thank you Edgware for all the help whenever I come in for my service and MOT. Sagal was very helpful I would recommend seeing Sagal for help!

March 6, 2026
Unprompted review
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Reply from Stellantis &You UK - Peugeot Edgware

Hi Nikhil, thank you for your 5-star review. It's always rewarding to hear that our team has delivered the level of service we strive to provide. We appreciate your support and hope to assist you again in the future! Kind regards, Stellantis &You UK

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