Stellantis &You UK - Peugeot Edgware Reviews 

395
TrustScore 4.5 out of 5

4.5

360/366 Burnt Oak Broadway, Edgware, HA8 5AN London, GB


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See what reviewers are saying

Rated 1 out of 5 stars

Very negative experience with this branch. Poor communication, broken promises, dirty car returned after the service, car was kept for almost one month to fix a general fault - little to no follow up... See more

Rated 5 out of 5 stars

Nayan is a superb salesman, made us feel comfortable and explained everything in great detail. He was especially patient and kind with my grandson who was with us for this long appointment. Thank you... See more

Rated 5 out of 5 stars

Nayan saw us window shopping for our next car. Even though we weren't ready to commit, he took his time with us to show us about the cars we were interested as well as alternative options that best su... See more

Rated 5 out of 5 stars

Had a great experience purchasing our car through Kush, he was professional, helpful, and kept us updated throughout the whole process. He walked us through everything clearly and made the experie... See more

Company replied


Company details

  1. Car Dealer

Written by the company

Stellantis &You UK the new name for Robins & Day across all 54 locations in the UK. We have a rich heritage in the UK with a history of over 100 years that had been focused on providing excellent customer service. Now as Stellantis &You UK we benefit from Stellantis, as one of the world’s leading automakers and is centred on customer experience. To show the important of closeness to customer and employee, there is no space present with “&You”.


Contact info

  • 360/366 Burnt Oak Broadway, Edgware, HA8 5AN, London, United Kingdom

  • 0208 731 1000

4.5

Excellent

TrustScore 4.5 out of 5

395 reviews

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4.5

All reviews

(395)

3,014 reviews in the last 12 months

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Rated 5 out of 5 stars

I’ve used Stellantis in Edgware of two…

I’ve used Stellantis in Edgware of two years now and just got new car from them. I had the pleasure of dealing with Anna. She was great at communicating updates and any changes I should be aware of. She and one of the managers Doug was so helpful on the day and afterwards. I could not recommend them enough.

September 16, 2025
Unprompted review
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Reply from Stellantis &You UK - Peugeot Edgware

Nykita

Thank for the great feedback, we are glad to hear the team gave you a great experience .

Kind Regards

Team Edgware
Stellantis &You

Rated 5 out of 5 stars

many thanks for the help Sina with the…

many thanks for the help Sina with the new car Raj left and you picked up all the work well done!!

September 27, 2025
Unprompted review
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Reply from Stellantis &You UK - Peugeot Edgware

Osman,

Thank for the great feedback on your visit to our dealership Stellantis &You Edgware.

Kind Regards

Team Edgware
Stellantis &You

Rated 5 out of 5 stars

Laura the star

Laura made my experience absolutely fantastic. She was very patient and helpful. With my conditions it takes a while for things sink in. She went at my pace and made me comfortable.

September 9, 2025
Unprompted review
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Reply from Stellantis &You UK - Peugeot Edgware

Hi Jay, thank you for your wonderful review. We're delighted to hear you had such a positive experience, and we’ll be sure to pass your kind comments on to the team. Kind regards, Stellantis &You UK

Rated 5 out of 5 stars

My experience at Peugeot Edgware was…


My experience at Peugeot Edgware was exceptionally positive.
the service was friendly informative and very professional
I would definitely recommend.
Thank you sales advisor SINA.

August 8, 2025
Unprompted review
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Reply from Stellantis &You UK - Peugeot Edgware

Di,

Thank you for the great feedback on your experience with our team member Sina,

Team Edgware
Stellantis &You

Rated 5 out of 5 stars

Prompt and courteous service

Prompt and courteous service. Good video of underside of car.

July 1, 2025
Unprompted review
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Reply from Stellantis &You UK - Peugeot Edgware

Mrs Berke,

Thank you for leaving feedback on your experience here at Stellantis &You Edgware.

Kind Regards

Team Edgware
Stellantis &You

Rated 5 out of 5 stars

Very helpful

Came in to get some information on how to claim cosmetic repair, spoke to Pritpal who was very helpful and patience. He also set up an app for this on my phone.

June 28, 2025
Unprompted review
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Reply from Stellantis &You UK - Peugeot Edgware

Raj,

Thank you for taking the time to leave a review on your visit to our dealership.

Kind Regards

Team Edgware
Stellantis &You

Rated 5 out of 5 stars

Happy customer

I was a bit harsh on my previous review 2 days ago which I have deleted. The staff have been nothing but helpful and Sina in particular has always gone out of his way to ensure if I have any concerns that they are dealt with without delay. Sina working together with the service dept has been very positive in resolving any issues I have had and am very grateful to the team there for looking after me and my concerns. Thank you team for your help and Sina, you are star. A very happy customer. Amit Jain

June 20, 2025
Unprompted review
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Reply from Stellantis &You UK - Peugeot Edgware

Amit,

Thank for taking the time to send another review of your current experience. We are glad Sina is meeting your expectations.

Kind Regards


Team Edgware
Stellantis &You

Rated 5 out of 5 stars

Need assistance with my new car Mark…

Need assistance with my new car Mark and Sina assisted with my questions many thanks!!

June 12, 2025
Unprompted review
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Reply from Stellantis &You UK - Peugeot Edgware

Hi Lesleen,

We are really happy that we were able to help you with your questions on your new car, should you need any further help in the future please just pop in and see us.

Best Wishes

Team Edgware

Rated 5 out of 5 stars

Excellent service from the team at…

Excellent service from the team at Peagot!
Very professional with fast response times. I'm extremely satisfied with the support I received — efficient, knowledgeable, and friendly. Highly recommended!

June 6, 2025
Stellantis &You UK - Peugeot Edgware logo

Reply from Stellantis &You UK - Peugeot Edgware

Hi Ecoder,

We are very happy we could provide you with such a positive experience! We look forward to seeing you again soon.

Best Wishes

Team Edgware

Rated 5 out of 5 stars

Stellantis &You UK

Stellantis &You UK - Peugeot Edgware

Exceptional Service from Roza Graca

I recently had my car repaired at your showroom and was blown away by the outstanding service from Roza Graca . Her communication wasn't just good—it was exceptional ! ! !
She explained every repair with perfect clarity, translating technical terms into simple, honest language I could actually understand. No confusing jargon, no pressure — just clear facts about what my car needed and why. When I asked questions, she patiently answered each one (even the ‘silly’ ones!) without ever making me feel rushed.
She also:
Proactively updated me at every step (no chasing for answers!),
Provided upfront costs with zero surprise fees,
Offered visual explanations video health checks , and delivered my car perfectly repaired, on time.
In an industry where transparency can be rare, Roza Graca sets a gold standard. Her skills didn’t just fix my car—they rebuilt my trust. Please recognize her excellence!
VERY WELL DONE Roza Graca

June 2, 2025
Unprompted review
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Reply from Stellantis &You UK - Peugeot Edgware

Kaloyan,

Thank you for taking the time to leave such great detailed feedback on your experience with our team member Roza.

Kind Regards

Team Edgware
Stellantis &You

Rated 5 out of 5 stars

Kind staff.

Hospitality in this branch is amazing. I was provided with hot chocolate and biscuits. Nora and Abdul helped me pick a car that suited my need and budget. Very friendly and open about numbers.amazing experience.

June 2, 2025
Unprompted review
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Reply from Stellantis &You UK - Peugeot Edgware

Mohamed,

Thank you for the reviewing your experience with our team member Abdul.

Team Edgware
Stellantis &You

Rated 5 out of 5 stars

Followed my cousin to buy her new car…

Followed my cousin to buy her new car and I was so IMPRESSED and had to give my review Abdul her sale consultant was so professional and knowledgeable. I will definitely think about getting a car as Movado was also Great and polite and knowledgeable too. I will definitely share our experience with friends and family.

May 31, 2025
Unprompted review
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Reply from Stellantis &You UK - Peugeot Edgware

Natasha,

Thanks for the great feedback on our team members Abdul and Movado. We are so glad they made your visit worthwhile.



Kind Regards

Team Edgware
Stellantis &You

Rated 5 out of 5 stars

Raj was excellent throughout the sales…

Raj was excellent throughout the sales process and kept us up to date during the past weeks. We are very grateful and totally recommend his and Stellantis support and quality service.

May 29, 2025
Unprompted review
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Reply from Stellantis &You UK - Peugeot Edgware

Matthew,

Thanks for the great feedback about our team member Raj. We are glad you enjoyed your buying experience here at Stellantis &You Edgware.

Kind Regards

Team Edgware
Stellantis &You

Rated 5 out of 5 stars

Excellent service really happy with my…

Excellent service really happy with my new car

May 29, 2025
Unprompted review
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Reply from Stellantis &You UK - Peugeot Edgware

Dear Customer,

Thank you for taking the time to leave a review. We are so happy you are enjoying the new car.

Kind Regards

Team Edgware
Stellantis &You

Rated 5 out of 5 stars

Good customer service when I collected…

Good customer service when I collected my car having had a service and MOT.

May 15, 2025
Stellantis &You UK - Peugeot Edgware logo

Reply from Stellantis &You UK - Peugeot Edgware

Rob,

Thanks for leaving a review we are glad you enjoyed your experience.

Kind Regards

Team Edgware
Stellantis &You

Rated 1 out of 5 stars

Extremely Disappointed with Stellantis &You Edgware – Poor Service and Communication

I’m writing this review to warn others about the unacceptable service I received at Stellantis &You Edgware.

Today, we dropped off our car at around 8:00 AM for scheduled maintenance. We were told the car would be ready the same day. However, at 3:30 PM, we were informed that the maintenance could not be completed.

When I followed up with reception, I was shocked to learn that no one had even checked the car. The reason? The technician in the workshop didn’t get around to it because there was a backlog of work from the previous day. This is a serious failure in job planning and customer communication.

What’s more frustrating is that I took a day off from work specifically for this maintenance appointment. Not only was my day wasted, but there was no update, no compensation, and no proactive communication throughout the day.

Frankly, I am very disappointed and angry with how poorly this situation was handled. If this is the level of after-sales service they provide, I strongly suggest avoiding this dealership altogether. Buying a car is a long-term investment, and good service support should be a basic expectation – something that Stellantis &You Edgware clearly fails to provide.

I hope the company takes this feedback seriously and makes genuine efforts to improve their planning, communication, and customer care processes.

May 21, 2025
Unprompted review
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Reply from Stellantis &You UK - Peugeot Edgware

GMC,

We are so sorry you have not received a great experience when you have visited our dealership, usually our team would reach out to you but as you have not revealed your identity we unable to do this. So as we are unable to speak with you direct we will take on board your comments in you review and feedback this back to whole aftersales team.

Kind Regards

Team Edgware
Stellantis &You

Rated 5 out of 5 stars

Roza took great care of me and my car

Roza took great care of me and my car. She’s efficient, respectful, and really knows how to treat customers right

May 13, 2025
Unprompted review
Stellantis &You UK - Peugeot Edgware logo

Reply from Stellantis &You UK - Peugeot Edgware

Maya,

Thank you for great feedback on the service you gave received from our team member Roza.

Kind Regards

Team Edgware
Stellantis &You

Rated 5 out of 5 stars

Bought a new car

Just purchased a new car with Haroon Ahmed, he made the process very quick and simple and explained everything very clearly. He was available to answer any questions we had and took his time helping us while we made the decision. Great experience.

May 18, 2025
Unprompted review
Stellantis &You UK - Peugeot Edgware logo

Reply from Stellantis &You UK - Peugeot Edgware

Mihnea Dascalu,

we're glad you had such a wonderful experience with us and particularly the service that you received from Aharoon. We look forward to seeing you again when you come to collect your new car.

Best Wishes

Team Edgware

Rated 5 out of 5 stars

Thank you Abdul

Thank you Abdul - Edgware dealership!
It’s always such a relief when you handle things for us!
From buying cars( 4 cars) and after sales and all!
We really appreciate your support and kindness towards always…
Abdul you are an amazing person!

May 17, 2025
Unprompted review
Stellantis &You UK - Peugeot Edgware logo

Reply from Stellantis &You UK - Peugeot Edgware

Mrsmariamascarenhas, we're glad you had such a wonderful experience with Abdul over the years and we really appreciate your loyalty and repeat business.

We look forward to seeing you again in the near future.

Warm Wishes

Team Edgware

Rated 5 out of 5 stars

Such a great service here from all the…

Such a great service here from all the guys, special thanks to Sina

May 16, 2025
Unprompted review
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Reply from Stellantis &You UK - Peugeot Edgware

Annalisa Saba, your wonderful feedback and rating mean a lot to us and we hope your business goes from strength to strength.

Best Wishes

Team Edgware

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