Very negative experience with this branch. Poor communication, broken promises, dirty car returned after the service, car was kept for almost one month to fix a general fault - little to no follow up... See more
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Nayan is a superb salesman, made us feel comfortable and explained everything in great detail. He was especially patient and kind with my grandson who was with us for this long appointment. Thank you... See more
Nayan saw us window shopping for our next car. Even though we weren't ready to commit, he took his time with us to show us about the cars we were interested as well as alternative options that best su... See more
Had a great experience purchasing our car through Kush, he was professional, helpful, and kept us updated throughout the whole process. He walked us through everything clearly and made the experie... See more
Company replied
Company details
Written by the company
Stellantis &You UK the new name for Robins & Day across all 54 locations in the UK. We have a rich heritage in the UK with a history of over 100 years that had been focused on providing excellent customer service. Now as Stellantis &You UK we benefit from Stellantis, as one of the world’s leading automakers and is centred on customer experience. To show the important of closeness to customer and employee, there is no space present with “&You”.
Contact info
360/366 Burnt Oak Broadway, Edgware, HA8 5AN, London, United Kingdom
- 0208 731 1000
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Replied to 97% of negative reviews
Typically replies within 1 month
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I’ve used Stellantis in Edgware of two…
I’ve used Stellantis in Edgware of two years now and just got new car from them. I had the pleasure of dealing with Anna. She was great at communicating updates and any changes I should be aware of. She and one of the managers Doug was so helpful on the day and afterwards. I could not recommend them enough.

Reply from Stellantis &You UK - Peugeot Edgware
many thanks for the help Sina with the…
many thanks for the help Sina with the new car Raj left and you picked up all the work well done!!

Reply from Stellantis &You UK - Peugeot Edgware
Laura the star
Laura made my experience absolutely fantastic. She was very patient and helpful. With my conditions it takes a while for things sink in. She went at my pace and made me comfortable.

Reply from Stellantis &You UK - Peugeot Edgware
My experience at Peugeot Edgware was…
My experience at Peugeot Edgware was exceptionally positive.
the service was friendly informative and very professional
I would definitely recommend.
Thank you sales advisor SINA.

Reply from Stellantis &You UK - Peugeot Edgware
Prompt and courteous service
Prompt and courteous service. Good video of underside of car.

Reply from Stellantis &You UK - Peugeot Edgware
Very helpful
Came in to get some information on how to claim cosmetic repair, spoke to Pritpal who was very helpful and patience. He also set up an app for this on my phone.

Reply from Stellantis &You UK - Peugeot Edgware
Happy customer
I was a bit harsh on my previous review 2 days ago which I have deleted. The staff have been nothing but helpful and Sina in particular has always gone out of his way to ensure if I have any concerns that they are dealt with without delay. Sina working together with the service dept has been very positive in resolving any issues I have had and am very grateful to the team there for looking after me and my concerns. Thank you team for your help and Sina, you are star. A very happy customer. Amit Jain

Reply from Stellantis &You UK - Peugeot Edgware
Need assistance with my new car Mark…
Need assistance with my new car Mark and Sina assisted with my questions many thanks!!

Reply from Stellantis &You UK - Peugeot Edgware
Excellent service from the team at…
Excellent service from the team at Peagot!
Very professional with fast response times. I'm extremely satisfied with the support I received — efficient, knowledgeable, and friendly. Highly recommended!

Reply from Stellantis &You UK - Peugeot Edgware
Stellantis &You UK
Stellantis &You UK - Peugeot Edgware
Exceptional Service from Roza Graca
I recently had my car repaired at your showroom and was blown away by the outstanding service from Roza Graca . Her communication wasn't just good—it was exceptional ! ! !
She explained every repair with perfect clarity, translating technical terms into simple, honest language I could actually understand. No confusing jargon, no pressure — just clear facts about what my car needed and why. When I asked questions, she patiently answered each one (even the ‘silly’ ones!) without ever making me feel rushed.
She also:
Proactively updated me at every step (no chasing for answers!),
Provided upfront costs with zero surprise fees,
Offered visual explanations video health checks , and delivered my car perfectly repaired, on time.
In an industry where transparency can be rare, Roza Graca sets a gold standard. Her skills didn’t just fix my car—they rebuilt my trust. Please recognize her excellence!
VERY WELL DONE Roza Graca

Reply from Stellantis &You UK - Peugeot Edgware
Kind staff.
Hospitality in this branch is amazing. I was provided with hot chocolate and biscuits. Nora and Abdul helped me pick a car that suited my need and budget. Very friendly and open about numbers.amazing experience.

Reply from Stellantis &You UK - Peugeot Edgware
Followed my cousin to buy her new car…
Followed my cousin to buy her new car and I was so IMPRESSED and had to give my review Abdul her sale consultant was so professional and knowledgeable. I will definitely think about getting a car as Movado was also Great and polite and knowledgeable too. I will definitely share our experience with friends and family.

Reply from Stellantis &You UK - Peugeot Edgware
Raj was excellent throughout the sales…
Raj was excellent throughout the sales process and kept us up to date during the past weeks. We are very grateful and totally recommend his and Stellantis support and quality service.

Reply from Stellantis &You UK - Peugeot Edgware
Excellent service really happy with my…
Excellent service really happy with my new car

Reply from Stellantis &You UK - Peugeot Edgware
Good customer service when I collected…
Good customer service when I collected my car having had a service and MOT.

Reply from Stellantis &You UK - Peugeot Edgware
Extremely Disappointed with Stellantis &You Edgware – Poor Service and Communication
I’m writing this review to warn others about the unacceptable service I received at Stellantis &You Edgware.
Today, we dropped off our car at around 8:00 AM for scheduled maintenance. We were told the car would be ready the same day. However, at 3:30 PM, we were informed that the maintenance could not be completed.
When I followed up with reception, I was shocked to learn that no one had even checked the car. The reason? The technician in the workshop didn’t get around to it because there was a backlog of work from the previous day. This is a serious failure in job planning and customer communication.
What’s more frustrating is that I took a day off from work specifically for this maintenance appointment. Not only was my day wasted, but there was no update, no compensation, and no proactive communication throughout the day.
Frankly, I am very disappointed and angry with how poorly this situation was handled. If this is the level of after-sales service they provide, I strongly suggest avoiding this dealership altogether. Buying a car is a long-term investment, and good service support should be a basic expectation – something that Stellantis &You Edgware clearly fails to provide.
I hope the company takes this feedback seriously and makes genuine efforts to improve their planning, communication, and customer care processes.

Reply from Stellantis &You UK - Peugeot Edgware
Roza took great care of me and my car
Roza took great care of me and my car. She’s efficient, respectful, and really knows how to treat customers right

Reply from Stellantis &You UK - Peugeot Edgware
Bought a new car
Just purchased a new car with Haroon Ahmed, he made the process very quick and simple and explained everything very clearly. He was available to answer any questions we had and took his time helping us while we made the decision. Great experience.

Reply from Stellantis &You UK - Peugeot Edgware
Thank you Abdul
Thank you Abdul - Edgware dealership!
It’s always such a relief when you handle things for us!
From buying cars( 4 cars) and after sales and all!
We really appreciate your support and kindness towards always…
Abdul you are an amazing person!

Reply from Stellantis &You UK - Peugeot Edgware
Such a great service here from all the…
Such a great service here from all the guys, special thanks to Sina

Reply from Stellantis &You UK - Peugeot Edgware
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