Stellantis &You UK - Peugeot Edgware Reviews 

395
TrustScore 4.5 out of 5

4.5

360/366 Burnt Oak Broadway, Edgware, HA8 5AN London, GB


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See what reviewers are saying

Rated 1 out of 5 stars

Very negative experience with this branch. Poor communication, broken promises, dirty car returned after the service, car was kept for almost one month to fix a general fault - little to no follow up... See more

Rated 5 out of 5 stars

Nayan is a superb salesman, made us feel comfortable and explained everything in great detail. He was especially patient and kind with my grandson who was with us for this long appointment. Thank you... See more

Company replied

Rated 5 out of 5 stars

Nayan saw us window shopping for our next car. Even though we weren't ready to commit, he took his time with us to show us about the cars we were interested as well as alternative options that best su... See more

Rated 5 out of 5 stars

Had a great experience purchasing our car through Kush, he was professional, helpful, and kept us updated throughout the whole process. He walked us through everything clearly and made the experie... See more

Company replied


Company details

  1. Car Dealer

Written by the company

Stellantis &You UK the new name for Robins & Day across all 54 locations in the UK. We have a rich heritage in the UK with a history of over 100 years that had been focused on providing excellent customer service. Now as Stellantis &You UK we benefit from Stellantis, as one of the world’s leading automakers and is centred on customer experience. To show the important of closeness to customer and employee, there is no space present with “&You”.


Contact info

  • 360/366 Burnt Oak Broadway, Edgware, HA8 5AN, London, United Kingdom

  • 0208 731 1000

4.5

Excellent

TrustScore 4.5 out of 5

395 reviews

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4.5

All reviews

(395)

3,026 reviews in the last 12 months

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Rated 5 out of 5 stars

10/10 service with Nariman

10/10 service with Nariman, would highly recommend from the service department - amazing keep it up!

March 9, 2026
Unprompted review
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Reply from Stellantis &You UK - Peugeot Edgware

Hello Deniz Pekgoz, thank you; we appreciate your feedback!

Rated 1 out of 5 stars

Terrible customer service

Terrible customer service.
I have chased the dealership and the manufacturer support centre for an update on my car order, however, the dealer does not pick up the phone call and the support centre case worker is very poor in resolving anything. For example, they they cannot find anything and are simply poor in doing anything useful. - The dealership is unresponsive and doesn't care or want any business, and the holding company seems to ignore complaints.

March 11, 2026
Unprompted review
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Reply from Stellantis &You UK - Peugeot Edgware

Hi Situl & Bina, we apologise for the disappointment and frustration caused. Your comments have been noted and will be reviewed with the relevant team to help us improve our serviceKind regards, Stellantis &You UK

Rated 5 out of 5 stars

I’m was very pleased for the customer…

I’m was very pleased for the customer care from Louisianne Momavuli. The advise given was excellent and exceptional. She deserves five stars ⭐️⭐️⭐️⭐️⭐️

March 6, 2026
Unprompted review
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Reply from Stellantis &You UK - Peugeot Edgware

Engesse Emmanuel Patrice, we're so glad that we were able to go above and beyond your expectations!

Rated 5 out of 5 stars

Excellent service

Excellent service, staff were courteous and diligent. The valet service and cleaning was great.

March 3, 2026
Unprompted review
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Reply from Stellantis &You UK - Peugeot Edgware

Pam P, we're so glad that we were able to go above and beyond your expectations!

Rated 5 out of 5 stars

Mavado one of the employees at…

Mavado one of the employees at stellantis and you, is an absolute credit to the company. He saw me struggling to park my vehicle and came straight over to help me and parked the vehicle for me. He is a true Gentleman:)

February 23, 2026
Unprompted review
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Reply from Stellantis &You UK - Peugeot Edgware

Sandra Hawkins, we are so pleased you enjoyed your visit to Stellantis &You Peugeot Edgware!

Rated 5 out of 5 stars

Anna Varlese in sales was so helpful…

Anna Varlese in sales was so helpful and professional when selling me a new car she made the whole experience very enjoyable. I have been to several other dealers and Stellantis at Edgware Peugeot were by far the best .

February 20, 2026
Unprompted review
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Reply from Stellantis &You UK - Peugeot Edgware

David Towle, we are so pleased you enjoyed your visit to Stellantis &You Peugeot Edgware!

Rated 5 out of 5 stars

I’ve had a fanastic experience with Aharoon

I’ve had a fanastic experience with Haroon.
Really easy to deal with and understood all our needs!

February 20, 2026
Unprompted review
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Reply from Stellantis &You UK - Peugeot Edgware

Rooshi Nathwani, we're so glad that we were able to go above and beyond your expectations!

Rated 5 out of 5 stars

The experience is comfortable and…

The experience is comfortable and reassuring. The company, in general and the staff, particularly Sagal Mohammed, makes you feel you are the most important person.

February 11, 2026
Unprompted review
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Reply from Stellantis &You UK - Peugeot Edgware

Thank you for your feedback. We look forward to welcoming you back to Edgware

Rated 5 out of 5 stars

Movado was very good today

Movado was very good today. Gave exceptional customer service. Helped me park my car today.
Thank you!!

February 17, 2026
Unprompted review
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Reply from Stellantis &You UK - Peugeot Edgware

Thank you for your kind words. We’re pleased to know you had a positive experience and greatly value your feedback.

Rated 5 out of 5 stars

Sagal was amazing

Sagal was amazing, kept me up to date and was nothing but class!!!!

February 6, 2026
Unprompted review
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Reply from Stellantis &You UK - Peugeot Edgware

Thanks for the lovely review! We’re so glad Sagal took great care of you and kept everything running smoothly. We’ll be sure she sees this!

Rated 5 out of 5 stars

Nice service

February 12, 2026
Unprompted review
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Reply from Stellantis &You UK - Peugeot Edgware

Thank you for your kind feedback! We’re glad to hear you had a positive experience and appreciate you taking the time to share it.
We look forward to assisting you again in the future.

Rated 5 out of 5 stars

Sagals customer service was amazing…

Sagals customer service was amazing start to finish. Thank you!

February 5, 2026
Unprompted review
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Reply from Stellantis &You UK - Peugeot Edgware

Thank you for your lovely feedback. We’re so pleased to hear you had such a positive experience and that Sagal provided amazing service from start to finish. She’ll be delighted to know her efforts made such a difference.
We really appreciate you taking the time to share your comments and hope to see you again soon.

Rated 5 out of 5 stars

Brilliant service

Brilliant service! Valentina was absolutely best ! Very helpful, polite and kind!
Highly recommended this lady !!!!!

December 17, 2025
Unprompted review
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Reply from Stellantis &You UK - Peugeot Edgware

Hi Iwona,

Thank you for taking the time to leave a great review for Florentina.

Best Wishes
Team Edgware

Rated 5 out of 5 stars

Great customer service

Great customer service. Thanks for your help VIVEK and NARIMAN ALIASRI.

December 15, 2025
Unprompted review
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Reply from Stellantis &You UK - Peugeot Edgware

Hi Adrian,

Thank you for taking the time to leave such positive feedback about your experience with Nari and Vivek. We look forward to seeing you again soon.

Best Wishes
Team Edgware

Rated 1 out of 5 stars

Shocking treatment of disabled customer

Last Friday I visited stellantis edgware to test drive a 5008.

Impressed with the drive I made an appointment today for my wife to drive it.

After waiting for 40 minutes after agreed time I asked if someone else could bring us on the test drive as lady due to conduct it was busy.

I was told no for two reasons.

1. The person would not get commission
2. They don’t do second test drives.

It was made very clear to me by one staff member that the fact I was a motability customer ment that I could only have interest drive.

Another without even introducing himself yelled “what’s your problem you already driven it”

The Manager refused to come out and speak to me as he was “too busy doing months end which is more important”.

I am beyond shocked that dealer act in such a way in this day and age

We were ready to place at least one order had my wife liked the car and now we don’t know what to do.

I am really appalled at how myself and my family were treated. I should point out that I am disabled and both my kids were there are autistic and unable to wait and the dealership staff were fully aware of this.

December 9, 2025
Unprompted review
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Reply from Stellantis &You UK - Peugeot Edgware

Good morning Paul,

Thank you for your review and feedback regarding your recent experience with us. We are sorry to hear that we did not meet your expectations on this occasion, we will be in touch shortly to apologise for your experience and misunderstanding/miscommunications on our part and to see if we can support you going forward.

Kind Regards
Team Edgware

Rated 5 out of 5 stars

Efficient, friendly, speedy

Very easy to book. Efficient, friendly and speedy service. Kept informed throughout.

October 15, 2025
Unprompted review
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Reply from Stellantis &You UK - Peugeot Edgware

Charles,

Thanks for taking the time to leave feedback on your experience with our team.

Kind Regards

Team Edgware
Stellantis &You

Rated 5 out of 5 stars

Sina Esmaili was great the helping us…

Sina Esmaili was great the helping us find the right car also saved me money on repairs many thank Sina

October 20, 2025
Unprompted review
Stellantis &You UK - Peugeot Edgware logo

Reply from Stellantis &You UK - Peugeot Edgware

Hi,

Thank you for taking the time to leave feedback on your experience.

Kind Regards

Team Edgware
Stellantis &You

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