Very negative experience with this branch. Poor communication, broken promises, dirty car returned after the service, car was kept for almost one month to fix a general fault - little to no follow up... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Nayan is a superb salesman, made us feel comfortable and explained everything in great detail. He was especially patient and kind with my grandson who was with us for this long appointment. Thank you... See more
Company replied
Nayan saw us window shopping for our next car. Even though we weren't ready to commit, he took his time with us to show us about the cars we were interested as well as alternative options that best su... See more
Had a great experience purchasing our car through Kush, he was professional, helpful, and kept us updated throughout the whole process. He walked us through everything clearly and made the experie... See more
Company replied
Company details
Written by the company
Stellantis &You UK the new name for Robins & Day across all 54 locations in the UK. We have a rich heritage in the UK with a history of over 100 years that had been focused on providing excellent customer service. Now as Stellantis &You UK we benefit from Stellantis, as one of the world’s leading automakers and is centred on customer experience. To show the important of closeness to customer and employee, there is no space present with “&You”.
Contact info
360/366 Burnt Oak Broadway, Edgware, HA8 5AN, London, United Kingdom
- 0208 731 1000
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 97% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
10/10 service with Nariman
10/10 service with Nariman, would highly recommend from the service department - amazing keep it up!

Reply from Stellantis &You UK - Peugeot Edgware
I was extremely pleased with Nari’s…
I was extremely pleased with Nari’s service.

Reply from Stellantis &You UK - Peugeot Edgware

Reply from Stellantis &You UK - Peugeot Edgware
Terrible customer service
Terrible customer service.
I have chased the dealership and the manufacturer support centre for an update on my car order, however, the dealer does not pick up the phone call and the support centre case worker is very poor in resolving anything. For example, they they cannot find anything and are simply poor in doing anything useful. - The dealership is unresponsive and doesn't care or want any business, and the holding company seems to ignore complaints.

Reply from Stellantis &You UK - Peugeot Edgware
I’m was very pleased for the customer…
I’m was very pleased for the customer care from Louisianne Momavuli. The advise given was excellent and exceptional. She deserves five stars ⭐️⭐️⭐️⭐️⭐️

Reply from Stellantis &You UK - Peugeot Edgware
Excellent service
Excellent service, staff were courteous and diligent. The valet service and cleaning was great.

Reply from Stellantis &You UK - Peugeot Edgware
Mavado one of the employees at…
Mavado one of the employees at stellantis and you, is an absolute credit to the company. He saw me struggling to park my vehicle and came straight over to help me and parked the vehicle for me. He is a true Gentleman:)

Reply from Stellantis &You UK - Peugeot Edgware
Anna Varlese in sales was so helpful…
Anna Varlese in sales was so helpful and professional when selling me a new car she made the whole experience very enjoyable. I have been to several other dealers and Stellantis at Edgware Peugeot were by far the best .

Reply from Stellantis &You UK - Peugeot Edgware
I’ve had a fanastic experience with Aharoon
I’ve had a fanastic experience with Haroon.
Really easy to deal with and understood all our needs!

Reply from Stellantis &You UK - Peugeot Edgware
The experience is comfortable and…
The experience is comfortable and reassuring. The company, in general and the staff, particularly Sagal Mohammed, makes you feel you are the most important person.

Reply from Stellantis &You UK - Peugeot Edgware
Movado was very good today
Movado was very good today. Gave exceptional customer service. Helped me park my car today.
Thank you!!

Reply from Stellantis &You UK - Peugeot Edgware
Sagal was amazing
Sagal was amazing, kept me up to date and was nothing but class!!!!

Reply from Stellantis &You UK - Peugeot Edgware
Sagals customer service was amazing…
Sagals customer service was amazing start to finish. Thank you!

Reply from Stellantis &You UK - Peugeot Edgware
Sina helped with the purchase of my new…
Sina helped with the purchase of my new vehicle

Reply from Stellantis &You UK - Peugeot Edgware
Brilliant service
Brilliant service! Valentina was absolutely best ! Very helpful, polite and kind!
Highly recommended this lady !!!!!

Reply from Stellantis &You UK - Peugeot Edgware
Great customer service
Great customer service. Thanks for your help VIVEK and NARIMAN ALIASRI.

Reply from Stellantis &You UK - Peugeot Edgware
Shocking treatment of disabled customer
Last Friday I visited stellantis edgware to test drive a 5008.
Impressed with the drive I made an appointment today for my wife to drive it.
After waiting for 40 minutes after agreed time I asked if someone else could bring us on the test drive as lady due to conduct it was busy.
I was told no for two reasons.
1. The person would not get commission
2. They don’t do second test drives.
It was made very clear to me by one staff member that the fact I was a motability customer ment that I could only have interest drive.
Another without even introducing himself yelled “what’s your problem you already driven it”
The Manager refused to come out and speak to me as he was “too busy doing months end which is more important”.
I am beyond shocked that dealer act in such a way in this day and age
We were ready to place at least one order had my wife liked the car and now we don’t know what to do.
I am really appalled at how myself and my family were treated. I should point out that I am disabled and both my kids were there are autistic and unable to wait and the dealership staff were fully aware of this.

Reply from Stellantis &You UK - Peugeot Edgware
Efficient, friendly, speedy
Very easy to book. Efficient, friendly and speedy service. Kept informed throughout.

Reply from Stellantis &You UK - Peugeot Edgware
Sina Esmaili was great the helping us…
Sina Esmaili was great the helping us find the right car also saved me money on repairs many thank Sina

Reply from Stellantis &You UK - Peugeot Edgware
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







