Very negative experience with this branch. Poor communication, broken promises, dirty car returned after the service, car was kept for almost one month to fix a general fault - little to no follow up... See more
Company replied
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Very negative experience with this branch. Poor communication, broken promises, dirty car returned after the service, car was kept for almost one month to fix a general fault - little to no follow up... See more
Company replied
Nayan is a superb salesman, made us feel comfortable and explained everything in great detail. He was especially patient and kind with my grandson who was with us for this long appointment. Thank you... See more
Company replied
Nayan saw us window shopping for our next car. Even though we weren't ready to commit, he took his time with us to show us about the cars we were interested as well as alternative options that best su... See more
Company replied
Had a great experience purchasing our car through Kush, he was professional, helpful, and kept us updated throughout the whole process. He walked us through everything clearly and made the experie... See more
Company replied
Stellantis &You UK the new name for Robins & Day across all 54 locations in the UK. We have a rich heritage in the UK with a history of over 100 years that had been focused on providing excellent customer service. Now as Stellantis &You UK we benefit from Stellantis, as one of the world’s leading automakers and is centred on customer experience. To show the important of closeness to customer and employee, there is no space present with “&You”.
360/366 Burnt Oak Broadway, Edgware, HA8 5AN, London, United Kingdom
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I am writing this comment to express my sincere appreciation for Mr abdul and sina exceptional customer service. Your professionalism, understanding, and genuine concern towards clients have not gone unnoticed, and I want to commend you for your efforts. I was dealing with two other Peugeot dealers previously. However due to the excellent customer service of these two gentlemen I have to place more deals them in future. Abdul helps me to get what I wanted at the correct time. The full credit goes to him .wish Abdul sina all the very best .
Regards Gayan Ranaweera

Reply from Stellantis &You UK - Peugeot Edgware
Nora was excellent, communicated throughout the service.

Reply from Stellantis &You UK - Peugeot Edgware
Had excellent service purchasing a used car. My customer rep Mo, was intent on ensuring I found the right car and ensured that the whole process went smoothly from start to finish. A very professional and pleasant service. A painless transaction.

Reply from Stellantis &You UK - Peugeot Edgware
Efficient and friendly service staff who listen and understood any problems that were not of their making.
The one reason I have maintained a service plan with Robins and Day and then with Stellantis and You is because of the excellent service received.

Reply from Stellantis &You UK - Peugeot Edgware
Vik went over and above, what a fabulous experience! Outstanding customer service and really knowledgeable, patiently guiding us through our options. Thanks Vik!

Reply from Stellantis &You UK - Peugeot Edgware
I have already filled in your survey form that you sent me. I was extremely pleased with my service and also the way that I was treated mainly by Ian Walsh at the Edgware branch. Thank you

Reply from Stellantis &You UK - Peugeot Edgware
Vikesh was very friendly and approachable. I felt I could ask him questions and he was very knowledgeable. Really understood my needs and worked around my budget

Reply from Stellantis &You UK - Peugeot Edgware
In June 2023 I was sold a Peugeot 3008 Hybrid with a factory defective battery from a Peugeot dealer in Letchworth. I complained about the inability to charge the car's battery effectively from the beginning, only to be told it was the way I drove the car that was the problem. Fast forward to April 2024, I booked the car in for a general service with Peugeot Edgware who found the factory fault with the battery immediately. The person how dealt with my car's situation was Mr Ian Walsh who told me the truth straight away, but also said he will do everything possible to help. My car was with Peugeot Edgware for four weeks while Ian checked technical issues, warranty issues, and finally the decision was made that Peugeot would cover the cost of supplying a new battery at a cost of over £5,000.00. Ian Walsh is one of the best customer service individuals I have ever come across in any situation or industry. He was interested in finding a solution and demonstrated trust and care for my situation whilst carrying out his job with great professionalism. The car was with Peugeot for four weeks. No process, procedure or protocol was overlooked by Ian, which was extremely frustrating for me because I needed my car. But, I could not get angry because each time Ian explained what was happening, why and what he was trying to achieve. Thank you Ian, for your impressive customer care and obviously high levels of experience, and for doing the right thing. Peugeot you have a star employee and I hope he is recognised and rewarded as such. As for Norton Peugeot in Letchworth, shame on your company for knowingly selling a faulty car and then not having the business, professional or customer care ethics to put things right. Because of Ian and Peugeot Edgware, I would consider buying another Peugeot car in the future.

Reply from Stellantis &You UK - Peugeot Edgware
Abdul Hussein gave excellent service happy to see people like him in your company well done
His a credit to your company

Reply from Stellantis &You UK - Peugeot Edgware
As we were thinking to buy a Van, a good friend of mine Mr. Nehal Patel has recommended me to buy Van from Peugeot, Edgware. On reaching the showroom Sales Manager Mr. Anurag Patel has been professional throughout, explained the spec throughly in simple terms and compared with other models. Other manager as well helped in getting the right price( sorry forget his name). But their process has made me confident to pay for the Van price upfront in less than an hour. I thought I may have to go back later,but not required anymore. Great experience and quick service. I recommend others to buy from this dealer.

Reply from Stellantis &You UK - Peugeot Edgware
I would like to say Sagal customer service is outstanding and she has so much patience dealing with customers, even when I thought I lost my USB cable and she was able to sort it out with no problem. 10/10 if I could rate you higher I would.
Thanks from Mrs Slowley

Reply from Stellantis &You UK - Peugeot Edgware
Brilliant service from the sale agent - Florentina Vartic. She went through the paperwork seamlessly from the time of order confirmation to the delivery/courtesy car & pickup of the Peugeot 408. She understood my needs and gave me a good deal on the leased car. Thanks

Reply from Stellantis &You UK - Peugeot Edgware
The sales person who dealt with me to buy a car made everything run smoothly, very attentive and good attitude and felt very looked after, a very nice gentleman.

Reply from Stellantis &You UK - Peugeot Edgware

Reply from Stellantis &You UK - Peugeot Edgware
WORST SERVICE EVER. 3 weeks wait for an appointment and then further 3 weeks of no communication only to go in and be hit with a bill. I mean lies and manipulations have limits but these guys are far beyond that. A true cowboys in the game.

Reply from Stellantis &You UK - Peugeot Edgware

Reply from Stellantis &You UK - Peugeot Edgware
A Vauxhall & Peugeot Main dealer in 1 now. Sells New & Used cars + dose Garage repairs. A Pretty busy garage you may have to wait a month for an appointment depending on what you need done and if you need Courtesy car or not they also do some sit and wait same day appointmentfor some services they provide. Best to try pre book any work a month before were possible to definitely get your work done in time but has a grate service team + Garage dose grate work & the cost tends to be decent with Low, Mid & High prices but reasonably affordable for a main dealer well worth it in my experience.

Reply from Stellantis &You UK - Peugeot Edgware

Reply from Stellantis &You UK - Peugeot Edgware
The company is reliable, provides a good standard of service and let’s you know what is happening with your vehicle.

Reply from Stellantis &You UK - Peugeot Edgware
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