Stellantis &You UK - Peugeot Guildford Reviews 

549
TrustScore 4.5 out of 5

4.7

Hurtmore Rd, GU7 2RD Godalming, GB


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Rated 5 out of 5 stars

Perfect every time I visit this Stellantis&you dealership… Today I took my car in for a recall, I arrived, checked the vehicle in and left it with them for the day. Received updates via texts fro... See more

Company replied

Rated 5 out of 5 stars

What an absolute pleasure to buy and sell a car! Ainsling’s professionalism and knowledge made the whole experience a joy. Having worked in the service industry myself for over 30 years it is qui... See more

Company replied

Rated 2 out of 5 stars

Sadly I contacted Peugeot 3 times to chase up getting prices for a car I had taken on a test drive, and am still waiting a week later. Decided to give up chasing and have ended up purchasing another c... See more

Company replied

Rated 5 out of 5 stars

Alison went the extra mile from ordering the car to collecting it, ran through everything ensured I was completely happy! I am thrilled with the car and couldn’t have asked anymore from her! Thank you... See more

Company replied


Company details

  1. Car Dealer

Written by the company

Stellantis &You UK the new name for Robins & Day across all 54 locations in the UK. We have a rich heritage in the UK with a history of over 100 years that had been focused on providing excellent customer service. Now as Stellantis &You UK we benefit from Stellantis, as one of the world’s leading automakers and is centred on customer experience. To show the important of closeness to customer and employee, there is no space present with “&You”.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

549 reviews

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Asks customers to review

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Replied to 97% of negative reviews

Typically replies within 1 month

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4.7

All reviews

(549)

3,040 reviews in the last 12 months

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Rated 5 out of 5 stars

Kept me updated

Kept me updated

October 12, 2024
Stellantis &You UK - Peugeot Guildford logo

Reply from Stellantis &You UK - Peugeot Guildford

Hi Paul

Thank you for your 5 Star rating !!

Regards

Bill Davey
General Manager

Rated 5 out of 5 stars

Excellent

Excellent, as always.

October 11, 2024
Stellantis &You UK - Peugeot Guildford logo

Reply from Stellantis &You UK - Peugeot Guildford

Hi Belinda

Thank you for your 5 Star rating look forward to seeing you again

Regards
Bill Davey
General Manager

Rated 5 out of 5 stars

Had a great experience at Stellantis…

Had a great experience at Stellantis Guildford, Aislynn was a great help, helping me with the car I was interested in, she knew her stuff when it came to details, and sorted anything out that I queried. Would definitely go back, the customer experience was second to none and the coffee was 10/10!! Thank you Aislynn for all your help.

October 11, 2024
Unprompted review
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Reply from Stellantis &You UK - Peugeot Guildford

Hi Kelly

Thank you for your kind words Aislinn was very pleased and we are glad you enjoyed your coffee

Regards
Bill Davey
General Manager

Rated 5 out of 5 stars

Excellent & friendly service

Excellent & friendly service from Jasmine helping me buy my first used car in nearly 20 years!

August 15, 2024
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Reply from Stellantis &You UK - Peugeot Guildford

Morning Mike

Thank you for sharing your experience this review will make Jasmines day . Enjoy your new car and we all look forward to looking after you in the future

Regards
Bill Davey
General Manager

Rated 5 out of 5 stars

Pleasure doing business with you

I cannot praise and thank Aislinn highly enough for helping me getting my new purchase on the road. I have autism and she has been so friendly, calming and kind, that this traumatic event for me, has been so easy. Highly recommended

October 2, 2024
Unprompted review
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Reply from Stellantis &You UK - Peugeot Guildford

good afternoon Mrs Avery

Thank you so much for sharing your experience this will definitely make Aislinn day . Enjoy your new car and we all look forward to looking after you in the future

Regards

Bill Davey
General Manager

Rated 5 out of 5 stars

A great experience was had

A great experience was had , I bought a car on Monday from Stellantis, Aaliyah helped me sort it out, very helpful and knowledgeable, thank you very much,
David Thompson.

September 30, 2024
Unprompted review
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Reply from Stellantis &You UK - Peugeot Guildford

Hi David

Thank you for sharing your experience Aaliyah is over the moon with your kind words and 5 Star rating . Enjoy your new car and we all look forward to looking after you in the future

Regards

Bill Davey
General Manager

Rated 5 out of 5 stars

Fantastic Car-Buying Experience!

I recently purchased my new car, and I couldn’t be happier with the entire process and professionalism from Aaliyah. From start to finish, she made everything easy and stress-free. She was knowledgeable, attentive, and truly took the time to understand my needs and preferences. She provided me with a range of options, answered all my questions, and never once pressured me into making a decision.

Overall, I highly recommend Aaliyah and this dealership to anyone in the market for a new vehicle. Their customer-first approach made all the difference!

September 20, 2024
Unprompted review
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Reply from Stellantis &You UK - Peugeot Guildford

Hi Jack

Thank you so much for taking the time to share your experience with Aaliyah she will be over the moon with such a kind positive review thanks again and we all look forward to looking after you in the future

Regards

Bill Davey
General Manager

Rated 5 out of 5 stars

Fantastic help and advice from Aislinn…

Fantastic help and advice from Aislinn who kept me up dated the hole way through buying a new car and awaiting delivery.
Can’t fault her
Happy customer 😊

September 27, 2024
Unprompted review
Stellantis &You UK - Peugeot Guildford logo

Reply from Stellantis &You UK - Peugeot Guildford

Hi Nicola

Thank you so much for your kind review Aislinn will be pleased enjoy your new car

Regards
Bill Davey
General Manager

Rated 5 out of 5 stars

Car was repaired under warranty

Car was repaired under warranty, very happy even valeted the car.

September 27, 2024
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Reply from Stellantis &You UK - Peugeot Guildford

Hi Andy

Thank you for sharing your experience we are glad you are completely satisfied

Regards

Bill Davey
General Manager

Rated 5 out of 5 stars

Professional and friendly staff at…

Professional and friendly staff at reception able to deal with queries and give useful advice. Mechanics ready to explain questions clearly. Job done in time with good info about work in progress if needed. Car left clean and ready to go. No hidden extras. What more would you want ?

September 20, 2024
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Reply from Stellantis &You UK - Peugeot Guildford

Hi Peter

Thank you for sharing your experience and we all look forward to looking after you in the future

Regards

Bill Davey
General Manager

Rated 5 out of 5 stars

Always very efficient & friendly…

Always very efficient & friendly service. Great communication from start to end & always kept updated while they have car & they always follow up giving great after care.

September 10, 2024
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Reply from Stellantis &You UK - Peugeot Guildford

Hi Donna

Thank you for taking the time to share your experience with us as always we all look forward to looking after you in the future

Regards

Bill Davey
General Manager

Rated 5 out of 5 stars

5 star service!

From calling to book my car service, to collecting my car was a effortless. The service advisor Brandan was attentive, friendly, and helpful. He even managed to sell me a service plan! Would definitely recommend if you owned a Peugeot and looking for somewhere to maintain your vehicle. 5 stars!!!

August 23, 2024
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Reply from Stellantis &You UK - Peugeot Guildford

Good Afternoon Mr Stone

Thank you for taking the time to share your experience i will share your review with Brandon he will be very please

We all look forward to looking after you in the future

Regards
Bill Davey
General Manager

Rated 5 out of 5 stars

Great experience

Great communication, friendly and helpful staff, got back a cleaner car than when it when in which is always a bonus.

August 21, 2024
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Reply from Stellantis &You UK - Peugeot Guildford

Hi Sarah

Thank you for sharing your experience and giving us a 5 Star rating we all look forward to looking after you in the future

Regards

Bill Davey
General Manager

Rated 5 out of 5 stars

Great efficient and friendly…

Great efficient and friendly service,cars always cleaned when returned

August 23, 2024
Stellantis &You UK - Peugeot Guildford logo

Reply from Stellantis &You UK - Peugeot Guildford

Good morning Graham

Thank you for taking the time to give us a 5 Star rating and kind words we all look forward to looking after you in the future

Regards
Bill Davey
General Manager

Rated 5 out of 5 stars

Great sales and after sales process

Great sales and after sales
I bought a second hand peugoet with Stellantis and Co recently, but it was missing it's service history and a second key. It took a while for the company to acquire this items and the sales advisor, Aislinn, really did a great after sales job by keeping me in the loop. I really can't thank her enough. I am very pleased with the car and would recommend Stellantis and Co.

August 21, 2024
Unprompted review
Stellantis &You UK - Peugeot Guildford logo

Reply from Stellantis &You UK - Peugeot Guildford

Hi Andy

Thank you for taking the time to share your experience Aislinn is a real asset to us and i will share your review with her

Enjoy your car and we all look forward to looking after you in the future

Regards

Bill Davey
General Manager

Rated 5 out of 5 stars

great friendly experience

From the start Jasmine was very informative about all the products available when purchasing a car, we felt very reassured and was guided through the process with no pressure at all. The negotiations were fair and we all got the deal we were after. Would reccomend Stellantis and you Guildford

August 8, 2024
Stellantis &You UK - Peugeot Guildford logo

Reply from Stellantis &You UK - Peugeot Guildford

Hi James

Thank you for taking the time to share your experience Jasmine will be chuffed with your review
enjoy your car and we all look forward to looking after you in the future

Regards

Bill Davey
General Manager

Rated 5 out of 5 stars

Buying my first car

We came to Stellantis and You in Guildford to look at a beautiful little Renault Megane for my first car, Aislinn was so helpful showing us round the car and answering any questions we had. There were a couple of scuffs on the alloys and Aislinn immediately sorted for them to get fixed within the week prior to us picking it up. Aislinn was so friendly, knowledgeable and in no way pushy unlike most of the cars sales people we came across during our search. Thank you so much for all of your help! I absolutely love my car, she is absolutely perfect.

July 6, 2024
Unprompted review
Stellantis &You UK - Peugeot Guildford logo

Reply from Stellantis &You UK - Peugeot Guildford

Hi Olivia

Thank you for sharing your experience i will share your kind words with Aislinn enjoy your new car and we all look forward to looking after you in the future

Regards

Bill Davey
General Manager

Rated 5 out of 5 stars

Brilliant service as usual

Brilliant service as usual, staff always friendly and always clearly explain what is required to keep my car in excellent condition.
Thank you for a stress free experience.

July 30, 2024
Stellantis &You UK - Peugeot Guildford logo

Reply from Stellantis &You UK - Peugeot Guildford

Hi Mrs Oram

Thank you for taking the time to share your experience with us we look forward to seeing you again

Regards

Bill Davey
General Manager

Rated 5 out of 5 stars

Terry was as always very helpful

Terry was as always very helpful

June 25, 2024
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Reply from Stellantis &You UK - Peugeot Guildford

Hi Chris

Thank you for your 5 Star rating i will share this with Terry i am sure he will appreciate your comment

We all look forward to looking after you in the future

Regards
Bill Davey
General Manager

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