Stellantis &You UK - Peugeot Hatfield Reviews 

310
TrustScore 4.5 out of 5

4.6

1 Great North Road, AL9 5JA Hatfield, GB


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Rated 5 out of 5 stars

Just had my first year service i can't thank the team enough but I really need to mention Beth Gates this lady is outstanding the most friendly and professional lady you could meet .xx

Company replied

Rated 1 out of 5 stars

Left my 3 year old car for a warning light diagnostics and 2 months later and over 10 emails and calls later they are neither letting me take my car nor letting me know when they will fix it. They hap... See more

Company replied

Rated 5 out of 5 stars

Met with Eniola Omidiji who was friendly. I felt no pressure whatsoever during my experience and infact ended leaving with a brand new car instead of a second hand one after he found me a fantastic... See more

Company replied

Rated 5 out of 5 stars

Christie at the Hatfield branch was amazing. Unsure of what I actually wanted Christie helped by explaining everything that the different models had. Her happy smiley personality puts you at ease. Ver... See more

Company replied


Company details

  1. Car Dealer

Written by the company

Stellantis &You UK the new name for Robins & Day across all 54 locations in the UK. We have a rich heritage in the UK with a history of over 100 years that had been focused on providing excellent customer service. Now as Stellantis &You UK we benefit from Stellantis, as one of the world’s leading automakers and is centred on customer experience. To show the important of closeness to customer and employee, there is no space present with “&You”.


Contact info

  • 1 Great North Road, AL9 5JA, Hatfield, United Kingdom

  • 0170 728 8599

4.6

Excellent

TrustScore 4.5 out of 5

310 reviews

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Replied to 97% of negative reviews

Typically replies within 1 month

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4.6

All reviews

(310)

3,040 reviews in the last 12 months

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Rated 5 out of 5 stars

Harrison…was fabulous

Harrison…was fabulous, informative and so patient.
Would highly recommend to people.

August 30, 2025
Unprompted review
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Reply from Stellantis &You UK - Peugeot Hatfield

Hi Mr Sawyer, we are very happy to have provided you with such a positive experience!

Rated 5 out of 5 stars

Harrison made my experience buying a…

Harrison made my experience buying a new car effortless and really supported me in making the best decision for me and my family. A great experience all round, I cannot fault it. Thank you so much 😊

August 18, 2025
Unprompted review
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Reply from Stellantis &You UK - Peugeot Hatfield

We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

Rated 5 out of 5 stars

Excellent customer service!

Eniola was very kind and helpful during our car purchase journey! He took the time to go over everything we needed and answered all our questions with a smile! Made the process so much nicer having a great salesperson!

August 21, 2025
Unprompted review
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Reply from Stellantis &You UK - Peugeot Hatfield

Thank you again for the great review!

Rated 5 out of 5 stars

I was a walk in having an issue with my…

I was a walk in having an issue with my Peugeot radio and had amazing assistance from Harrison in the dealership to help.

August 21, 2025
Unprompted review
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Reply from Stellantis &You UK - Peugeot Hatfield

Hello Andrew, thank you; we appreciate your feedback!

Rated 5 out of 5 stars

Friendly sales team

The process of buying my new car was made very easy by Eni at Hatfield Peugeot who sent me a video of the car I’d reserved, he explained the process during my visit and set everything up for my purchase. His professional and friendly approach made it a very positive experience.
Siobhan.

August 13, 2025
Unprompted review
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Reply from Stellantis &You UK - Peugeot Hatfield

Sam, we really appreciate your feedback!

Rated 5 out of 5 stars

Harrison was friendly and very helpful.

Harrison was friendly and very helpful.

August 15, 2025
Unprompted review
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Reply from Stellantis &You UK - Peugeot Hatfield

We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

Rated 1 out of 5 stars

Had a service with this garage and…

Had a service with this garage and everything fine and until I experience an oil leak. I decided to take my car to my local garage where 2 oil leaks was discovered. The oil leak was rectified in 20 minutes. The mechanic stated that the sump wasn’t tightened property nor was the oil filter, more than likely on the service. This is not a great start won’t be going to these again. Therefore before you leave this garage make sure the work is covered properly, I also had my breaks and discs looked at and was told that they were fine, when at Peugeot I was told need new ones right away. Shocking, is it take the money?

August 1, 2025
Unprompted review
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Reply from Stellantis &You UK - Peugeot Hatfield

Please reach out to me on 07798 742072 when you can so I can address this situation directly. Regards Darren Leader

Rated 5 out of 5 stars

Neil was absolutely amazing

Neil was absolutely amazing. Love my new car. Neil was so helpful and no pressure selling at all. Will recommend 100%

August 9, 2025
Unprompted review
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Reply from Stellantis &You UK - Peugeot Hatfield

Hi Consumer, we are very happy to have provided you with such a positive experience!

Rated 5 out of 5 stars

Great experience

We had a brilliant experience. Eniola was fantastic to deal with. Professional, knowledgeable, patient, kind, and extremely helpful.

August 11, 2025
Unprompted review
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Reply from Stellantis &You UK - Peugeot Hatfield

Vanessa York, thank you so much for the positive review!

Rated 5 out of 5 stars

Great

Great , Neil did help a lot with choosing the car, answering all the necessary questions and giving needed advice.

August 10, 2025
Unprompted review
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Reply from Stellantis &You UK - Peugeot Hatfield

Kate S., we really appreciate your feedback!

Rated 5 out of 5 stars

Eni was brilliant in helping us find a…

Eni was brilliant in helping us find a car to suit our growing family! He was super knowledgeable and not pushy at all! The whole process was made easy and we are very happy with our new car! Thank you

July 31, 2025
Unprompted review
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Reply from Stellantis &You UK - Peugeot Hatfield

We hope to be of service to you again in the future.
Best wishes,
Stellantis &You Peugeot Hatfield

Rated 5 out of 5 stars

Harrison - exceptional

Harrison is great.
Good communicator. Gets to know his clients and exceptional at his job. Knowledgeable on all aspects.

July 31, 2025
Unprompted review
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Reply from Stellantis &You UK - Peugeot Hatfield

We hope to be of service to you again in the future.
Best wishes,
Stellantis &You Peugeot Hatfield

Rated 5 out of 5 stars

I have been so impressed with Harrison and Hatfield

I have been so impressed with my experience with the Peugeot garage in Hatfield, and particularly with Harrison. He has been incredibly informative, helpful, and friendly in his manner, making this process easy throughout. I can't wait to get my new car, and the speed with which the team have organised everything puts the icing on the cake!

July 26, 2025
Unprompted review
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Reply from Stellantis &You UK - Peugeot Hatfield

Chloe, thank you so much for your high rating!

Rated 5 out of 5 stars

New Peugeot order

From first walking into the showroom I was looked after. Harrison dealt with my order and I was kept up to date on the status of my vehicle throughout. Felt like a valued customer, Harrison was very professional and personable throughout. Handover of the vehicle was very smooth and comprehensive. Highly recommend.

July 28, 2025
Unprompted review
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Reply from Stellantis &You UK - Peugeot Hatfield

We hope to be of service to you again in the future.
Best wishes,
Stellantis &You Peugeot Hatfield

Rated 5 out of 5 stars

Christie at the Hatfield branch was…

Christie at the Hatfield branch was amazing. Unsure of what I actually wanted Christie helped by explaining everything that the different models had. Her happy smiley personality puts you at ease. Very knowledgeable and gives wonderful customer service even after the purchase was completed. Pop down and ask for Christie if your looking for a new or used Peugeot in the Hertfordshire area.

July 14, 2025
Unprompted review
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Reply from Stellantis &You UK - Peugeot Hatfield

We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

Rated 5 out of 5 stars

Harrison is a lovely person

Harrison is a lovely person, very helpful,welcoming and always smiling ,went above and beyond to help us

June 17, 2025
Unprompted review
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Reply from Stellantis &You UK - Peugeot Hatfield

Hello Customer, thank you; we appreciate your feedback!

Rated 5 out of 5 stars

Very friendly staff

Very friendly staff, helpful and knowledgable. Easy process

June 9, 2025
Unprompted review
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Reply from Stellantis &You UK - Peugeot Hatfield

Thank you again for taking the time to let us know how we did. We hope you have a great day! We hope to see you soon!

Rated 5 out of 5 stars

Buying a new car

Easy process, cracking bloke called Neil was very helpful for the whole process

June 5, 2025
Unprompted review
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Reply from Stellantis &You UK - Peugeot Hatfield

Adam, we are so pleased you enjoyed your visit to Stellantis &You Peugeot Hatfield!

Rated 5 out of 5 stars

Excellent service

Excellent service from Peter, who keep us up to date on our order thoughout the process. As a first time mobility customer on behalf of a family member, l had loads of questions. Peter was very understanding in answering them all. Very easy to get to Hatfield location and very clean and tidy show room.

May 31, 2025
Unprompted review
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Reply from Stellantis &You UK - Peugeot Hatfield

Mrs Clark, thank you so much for your high rating!

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