Stellantis &You UK - Peugeot Hatfield Reviews 

Helpful, informative, but above all very friendly.

Whenever i go there the people who work there are always polite and friendly and always help you whatever your query

Met with Eniola Omidiji who was friendly.
I felt no pressure whatsoever during my experience and infact ended leaving with a brand new car instead of a second hand one after he found me a fantastic deal.
Extremely knowledgeable guy who had everything in order in a very timely manner.
He definitely restored my faith in salesmen

This is my 4th car that I have purchased here. The customer service is first class. The salesman Eni is first class. He is always on the phone to answer queries and update me on the vehicle sale/handover. It’s a fantastic site to buy from. The showroom is immaculate and all the staff are super friendly. I have brought from here over the past 20 years and will continue to do so.

Harrison Francis was so helpful and informative about the car, answering all the questions especially when collecting the car. He really is a credit to your company.

Excellent service

Emmy as your sales representative. Excellent, knowledgeable and helpful throughout.

Harrison was brilliant and great customer service

I have just purchased a Peugeot 208Allure and received excellent customer service from Harrison Francis. He was friendly, professional and very knowledgeable.

Harrison Francis was very helpful and knowledgeable.

Efficient service.Ready when they said.Helped me to get a service plan.Free winter health check and car wash.

Really helpful to book a test drive with Christie, called up mid week to book the drive for Saturday and it was really easy to book and get everything sorted.

The staff were very friendly and Christie was very helpful in finding all the features between the different models of the car.

When I visited Peugeot in Hatfield i was looked after by friendkt and approachable staff who carefully explained evrythjng
Overall I received excellent customer service,

Great professional service from the team at Hatfield.

Received car but no spare key, they knew I was getting car 1 week before and it's now 1 week since I got the car, they originally said they would sort it but there is no response to e mails or telephone calls, so now I'm going to have to go to used car dept manager (hatfield) on Monday to try and sort, they didn't tell me about keys until I paid over £17 grand, it's a disgrace, they have your money so now they don't care.

I booked my car in which I do when a light comes on for its service. And my car is only 4yrs old. I’ve had my car for about 2.1/2 years now. Well there’s a new man working at the Hatfield branch by the name of James. When he phoned me about my car I nearly fell over with shock with what he was telling me. I told him I will be there straight away. On arrival his there with a smug look on his face telling me that the compression cylinders are low. I’m like what does that mean. He smiled and told me I’m looking at a new engine. I stood there in disbelief and said , how is this the car is only 4yrs old this can not be right. Yes he said, it’s a very common problem with these cars. I replied, well if that’s the case it should be on recall. He was so full of himself I wanted to cry as I had bought that car for 22,500 and his saying it needs a new engine. And he accused me of switching the engine management light off as well because apparently my car had missed a service. How can I do that if it needs to be done by a special machine. I told him the garage must of reset the computer on my car when it went in for a oil top up and a new cam belt. I couldn’t believe what total bullshit he was coming out with. I left in shock and very upset. I sought a second opinion from a Mechanic because that James is only on reception and is not a Mechanic . My car needed 3 new spark plugs that’s all. Not a new engine like James is saying and it’s come to my attention his saying this to a lot of customers . James is not a Mechanic and he is causing so many people upset and stress. He needs to be sacked for the lies his telling. And because of him I will not be doing business there anymore. And I will not be recommending anyone to buy a car from there either. They should bring back the girl who they got rid of to give James a job. Absolutely disgraceful!

Colleague was very friendly, knowledgeable and helpful.