Stellantis &You UK - Peugeot Nottingham Reviews 

I am very disappointed with my recent experience at Stellantis &You Peugeot Nottingham. Despite scheduling an annual service and MOT on 27 April, my vehicle failed the MOT. This was compounded by the absence of backup solutions and reluctance to authorize a car hire service under the EMaC Warranty, leaving me without a car for four days.

Moreover, the Vehicle Health Check report indicated that most of the brake discs and pads were around 100% worn, whereas the MOT report only noted them as worn, pitted, or scored. This discrepancy raises concerns about potential exaggeration. Notably, the remark of 100% worn brake discs and pads was removed from the Vehicle Health Check Record on 30 April.

Additionally, I was billed for a car wash that was never provided. When I raised this issue with the staff, they initially insisted it was done but later apologized after I provided photographic evidence.

I submitted a formal complaint on 30 April, Reference Number 12690, but have yet to receive any acknowledgment or update. I am requesting a thorough review of my service experience and an assessment of my vehicle's brake discs and pads. I hope Stellantis &You will address these concerns promptly and restore my confidence in their services.

I am very disappointed with my recent experience at Stellantis &You Peugeot Nottingham. Despite scheduling an annual service and MOT on 27 April, my vehicle failed the MOT. This was compounded by the absence of backup solutions and reluctance to authorize a car hire service under the EMaC Warranty, leaving me without a car for four days.

Moreover, the Vehicle Health Check report indicated that most of the brake discs and pads were around 100% worn, whereas the MOT report only noted them as worn, pitted, or scored. This discrepancy raises concerns about potential exaggeration. Notably, the remark of 100% worn brake discs and pads was removed from the Vehicle Health Check Record on 30 April.

Additionally, I was billed for a car wash that was never provided. When I raised this issue with the staff, they initially insisted it was done but later apologized after I provided photographic evidence.

I submitted a formal complaint on 30 April, Reference Number 12690, but have yet to receive any acknowledgment or update. I am requesting a thorough review of my service experience and an assessment of my vehicle's brake discs and pads. I hope Stellantis &You will address these concerns promptly and restore my confidence in their services.

Just purchased a used car from Stellantis in Nottingham. Gary Foster was fantastic throughout the process. Even came in on his day off. Very open, honest and helpful. I traveled a long way to collect the car. Gary Made sure everything was spot on and ready to go. I Would highly recommend.

What an absolute nightmare this company is to deal with. The sale lady Kate is so rude and is not willing to listen. I 💯 would not have any dealings with this company if her attitude is a reflection of there work.
There are a lot of decent car dealerships out there and unfortunately this doesn’t appear to be one of them.

called to book recently purchased 2008 for a issue with the stop/start in peugeot nottingham.advisor on the the phone very rude and swore over the phone( calling me very bad word beginning with C.) some one did call me back after i called a 2nd time advisor apologised and promised someone would call me to arrange car to be looked at but no one called .dont really like complaining but still no contact from peugeot and its been a while now but after being spoke to like that on the phone and no one calling back i feel i need to leave this review.feel very let down and shocked after the customer service i have received.
update..
called the number from Reply from Stellantis UK and still nothing sorted.ive not evan had the car a year yet and also purchased the extended warranty but the Nottingham dealer wants £150.00 diagnostic fee to look at the car evan though it as a extended warranty.
SO BEWARE of the sales team trying to sell the extended warranty as you still have to pay for them to look at the vehicle.seeking legal advice now and will be in contact with trading standards.....

Three week wait for a diagnostic test appointment for an issue that took three hours to resolve. And not able to use my car in the interim.
The service team were great as always but Stellantis need to improve capacity.

On 06/02 I called and booked a recall for my Peugeot 508 Gt Premium 2022, during the call I was offered a courtesy car. Today 09/02 I went to Stellantis Nottingham to deliver the car, on arrival the service agent told me the car should be fully charged to enter the service (1st mistake - during my call, nobody told me about being fully charged), as my car was the 7kw charger, would take 2 hours to fully charge. I asked about the courtesy car (2nd mistake - the agent told me they didn't have any courtesy car booked for me), I told him during the call this was offered and due to having an active recall I was not going to be charged. After that, he told me they didn't have any courtesy car available. I do recommend guys you train better your support call team, as the information provided and the information on site are different, I don't know what level of service you're aiming for, but at this moment is low.
Today 21/03, I called and the agent booked my recall to Edgware, even after I said I live in Nottingham and gave my full address. The first call that offered the courtesy car one month ago is gone, nobody knows anything, now they want to charge for the courtesy car and the wait time is 2 months. Do you guys talk to each other or have a system to register the calls? Nobody has any information about my previous calls. The number provided goes to the main line, nobody knows about this complain.

Jake Chamberlain
Bought my car from Nottingham with Jake Chamberlain. He was excellent from start to finish. Very friendly and knowledgeable about all things cars. He was professional and courteous at all times. He went over and above his job to help me with an issue with my previous car. Jake kept me informed at all times about the process via phone and email. Great asset to the company . Thanks a lot Jake 11/10 !!

The service I have received has been excellent. My salesman Gary Foster was great and I would highly recommend him and Stellantis.

We had our last Peugeot from Jake. I had no hesitation on arranging to meet him for our new vehicle. He explained everything easily. He also made me feel very comfortable. He showed me around the style of the new car. He also worked with me on our requirements. Overall a very pleasant experience.
Thank you

Hassle free car purchase. Highly recommended & thanks for your help John Blackmore.

The salesman was pleasant, helpful and knowledgeable about vehicle I was interested in. He answered all queries I raised about the vehicle. He took time and didn't mind how long my 'appointment' took, I didn't feel under pressure at any time.

Buying a car is never easy however Gary made it enjoyable, efficient and straightforward. Great service thank you.

After a bad experience yesterday ata different dealership, I came in today to look at a new car. The customer service from, John in Nottingham, was absolutely amazing. 5 star. Coffee as soon as I entered, kindly offered by a different guy. Sadly did not get his name. The professional approach, care and respect given was beyond expectations.

Always ring to remind me the service is due and send a text.
Courtesy car is a must have for me.
Sent video and updates while car is in.

Car always returned hoovered and spotlessly clean
Staff always friendly and happy .
Excellent service throughout.

Buying a used car stress free. Jake made the experience so easy, great advice and walked us through the whole process. Highly recommend him for an easy car buying journey.

Very friendly staff, very helpful,we would definitely recommend this dealership to everybody ,we shall definitely be returning when we need another car

Excellent time keeping got my car back sameday

From the outset the service was excellent every member of staff were there to ensure I received the best experience possible
They ensured I was fully informed for the reason of the recall and the outcome

Just that everything went very smoothly. I sat back and within a short space of time the MOT was over. Could not have had better service!