Stellantis &You UK - Peugeot Nottingham Reviews 

483
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TrustScore 4.5 out of 5

4.5

375 Mansfield Road, NG5 2DA Nottingham, GB

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Rated 5 out of 5 stars

Alex collected my car for service and MOT he was very polite and understanding, the service he provides it’s very useful and essential for me. If this service wasn’t available I would have to take my... See more

Rated 5 out of 5 stars

Massive thank you to Peugeot Nottingham service dept. Izzy has been so easy to deal with, she has gone above and beyond to make my visit as seamless as possible. Thank you to, Izzy, and the team at No... See more

Company replied

Rated 5 out of 5 stars

Alex collected my car for service today and this is such an essential service and i rely on this service to keep my car in good condition. Alex is a wonderful polite man and has made this service so e... See more

Company replied

Rated 1 out of 5 stars

Faulty vehicle & false advertisement. I purchased a car from this dealership just before Christmas, firstly the advert stated full service history, upon receiving the documents it only had part his... See more

Company replied


Company details

  1. Car Dealer

Written by the company

Stellantis &You UK the new name for Robins & Day across all 54 locations in the UK. We have a rich heritage in the UK with a history of over 100 years that had been focused on providing excellent customer service. Now as Stellantis &You UK we benefit from Stellantis, as one of the world’s leading automakers and is centred on customer experience. To show the important of closeness to customer and employee, there is no space present with “&You”.


Contact info

  • 375 Mansfield Road, NG5 2DA, Nottingham, United Kingdom

  • 0115 960 1050

4.5

Excellent

TrustScore 4.5 out of 5

483 reviews

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1-star

Asks customers to review

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Replied to 96% of negative reviews

Typically replies within 1 month

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4.5

All reviews

(483)

3,123 reviews in the last 12 months

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Rated 5 out of 5 stars

Fantastic service from the time we…

Fantastic service from the time we walked into the showroom at Stellantis and you Nottingham Peugeot. Gary was a fantastic sales person and knew his job he wasn’t pushed and talked us and explained everything we needed to know. All the other staff we spoke with made you feel comfortable. On the day we picked the car up, all the paperwork was explained to us, everything in the car was showed to us. Since having the car for a couple of months now, Gary has phoned us asking if everything ok with the car and I can honestly say this was one of the best car showroom we have been to and had great service from the very first time we called at after seeing the Peugeot 2008 on line,we travelled about 45 mins to go and view the car .

November 24, 2023
Unprompted review
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Reply from Stellantis &You UK - Peugeot Nottingham

Sandra Wasyliw, thank you for your kind review; we are happy to pass along your comments to Gary and the team here at Stellantis &You Peugeot Nottingham! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Rated 5 out of 5 stars

Excellent!

Excellent!! Gary Foster top bloke and always helpful! Been with Peugeot for many of years and have never been disappointed! :)

November 26, 2023
Unprompted review
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Reply from Stellantis &You UK - Peugeot Nottingham

Kyle, thank you for your kind review; we are happy to pass along your comments to Gary and the team here at Stellantis &You Peugeot Nottingham! We hope to see you soon!

Rated 5 out of 5 stars

I was kept informed what would happen…

I was kept informed what would happen to my vehicle and what time it would be ready.

December 3, 2023
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Reply from Stellantis &You UK - Peugeot Nottingham

Hi D Wells, thank you so much for your positive comments about Stellantis &You Peugeot Nottingham!

Rated 5 out of 5 stars

Very efficient and friendly service

Very efficient and friendly service. We came in looking for a new car deal following our previous car being written off, Gary (I hope that's your name) was excellent fixed us up straight away with car we will love I am sure and explained everything in detail and clearly. Brilliant!

November 30, 2023
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Reply from Stellantis &You UK - Peugeot Nottingham

John Charlesworth, thank you for your kind review; we are happy to pass along your comments to the team here at Stellantis &You Peugeot Nottingham! We can't wait to see you again, have a great day.

Rated 5 out of 5 stars

Delightful experience

Very helpful, pleasant, efficient and knowledgeable staff, who keep us informed at all times and were always available to answer our questions from point of contact to delivery of vehicle.

November 27, 2023
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Reply from Stellantis &You UK - Peugeot Nottingham

James Powell, we're happy you found our staff to be so supportive during your experience here at Stellantis &You Peugeot Nottingham. We hope to be of service to you again in the future.
Best wishes,
Stellantis &You Peugeot Nottingham

Rated 5 out of 5 stars

Friendly welcome on arrival

Friendly welcome on arrival. Phone call when vehicle ready. Great to receive a clean car!

November 21, 2023
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Reply from Stellantis &You UK - Peugeot Nottingham

Hi Jeanette Heesom, thank you so much for your positive comments about Stellantis &You Peugeot Nottingham! We look forward to your next visit! Take care!

Rated 5 out of 5 stars

Excellent service every time

Excellent service every time. Staff are friendly and keep you informed of what’s happening to your vehicle.

October 24, 2023
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Reply from Stellantis &You UK - Peugeot Nottingham

Thank you again for taking the time to let us know how we did. We hope you have a great day!

Rated 5 out of 5 stars

Excellent service from Start to Finish…

Excellent service from Start to Finish with Gary Seagrave., He kept me up to date with my pick up of a new car. Fantastic service all round. Thank you

August 18, 2023
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Reply from Stellantis &You UK - Peugeot Nottingham

Tracey Younger, thank you for your kind review; we are happy to pass along your comments to Gary and the team here at Stellantis &You Peugeot Nottingham! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Rated 5 out of 5 stars

Excellent Service from Gary Foster and team

Gary Foster takes the time to understand exactly what you are looking for and both he and the whole team make the process of buying a car from them not just easy but something you want to do!

August 13, 2023
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Reply from Stellantis &You UK - Peugeot Nottingham

Colin Barratt, thank you for your kind review; we are happy to pass along your comments to Gary and the team here at Stellantis &You Peugeot Nottingham! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Rated 5 out of 5 stars

Excellent Customer Service

John and Karl provided excellent customer service; they were friendly, approachable and committed to ensure complete customer satisfaction.
I would highly recommend the team at Sellantis & You Nottingham.

September 18, 2023
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Reply from Stellantis &You UK - Peugeot Nottingham

Jeremy Dunnill, thank you for your kind review; we are happy to pass along your comments to John, Karl and the team here at Stellantis &You Peugeot Nottingham! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Rated 1 out of 5 stars

Very poor and exasperating experience

Where to start. Probably with the fact that I have received this email/review request at all as I do not have a Peugeot. Even more concerning is that they mention arranging collection - of a car I do not have. I can only assume that their contact is an error due to not having an up to date system. I did have a car on order, initially a 2008 which switched to a 3008 as promised delivery on the 2008 could not be met. As was subsequently the case with my order for the 3008. I think Peugeot's logistical problems last year and into this are well documented so I will not go into the full story other than to say that when I ordered the car(s) - via lease company - both cars were listed as 'in stock'. After a great deal of chasing and a lot of frustration I eventually found out that in stock did not mean actually physically in stock and not only were the cars not in the UK - they were not even built. Although somehow advertised as in stock and pre register!! Did not know that you could register a car that did not exist except of a piece of paper. Not worth the effort to go thru the whole story in detail but safe to say I will never order another Peugeot.

September 26, 2023
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Reply from Stellantis &You UK - Peugeot Nottingham

Alan Hampton, we work hard to provide a fantastic experience to everyone. It's discouraging to see that you had a negative experience. Falling short of meeting your expectations is not to the standards we strive to achieve, and we humbly ask for the opportunity to make this right. Thank you for providing this information so we can improve upon our services. We hope to hear from you soon.
Stellantis &You Peugeot Nottingham

Rated 5 out of 5 stars

My experience was so easy it was…

My experience was so easy it was amazing John the guy who helped me with all my mobility was perfect he made it seem so easy I did not have to stress at all amazing to So happy doing business with you guys

July 20, 2023
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Reply from Stellantis &You UK - Peugeot Nottingham

Armani Harper, thank you for your kind review; we are happy to pass along your comments to John and the team here at Stellantis &You Peugeot Nottingham! We look forward to your next visit! Take care!

Rated 5 out of 5 stars

My purchase was overseen by Gary

My purchase was overseen by Gary, who did not mind going the "extra mile" to explain everything, to make me feel comfortable and to address all my concerns and queries.
I appreciated being offered temporary insurance so I could research insurance quotes. Consequently I have been able to change my insurance company.
Many thanks.
(My neighbours really love the new car).

September 19, 2023
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Reply from Stellantis &You UK - Peugeot Nottingham

Hi Mary Pape, thank you so much for your positive comments about Gary and Stellantis &You Peugeot Nottingham! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Rated 5 out of 5 stars

The team at Peugeot Nottingham go above…

The team at Peugeot Nottingham go above & beyond their remit to make a customer happy with their choice of vehicle & at the right price.
Constantly kept up to date from point of placement of order to collection of vehicle.
Honest & open in terms of any delays in delivery. Could not ask for more. Will definitely go back when new car is up for renewal.

September 19, 2023
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Reply from Stellantis &You UK - Peugeot Nottingham

Hi Robert Mercer, thank you so much for your positive comments about Stellantis &You Peugeot Nottingham! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Rated 5 out of 5 stars

Jake was a Friendly and helpful sales…

Jake was a Friendly and helpful sales advisor. Took time to answer my questions. Happy for me to test drive 2 cars. No pressure to make decision. No trying to haggle over part exchange value. Gave a fair price for it. All staff cheerful and made me feel welcome. Happy for me to have a good look at cars with no pressure. Overall a very good experience.

September 13, 2023
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Reply from Stellantis &You UK - Peugeot Nottingham

Hi Sue Victor, thank you so much for your positive comments about Jake and the team here at Stellantis &You Peugeot Nottingham! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Rated 5 out of 5 stars

Excellent 10 star review

Absolutely top class service from start to finish.
Was greeted by Gary the sales agent who was very courteous and polite, he answered all my questions and went above and beyond to find me the perfect car
And above all he rang me the next day with my perfect vehicle.
Customer service was excellent.

September 8, 2023
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Reply from Stellantis &You UK - Peugeot Nottingham

Nicola Simpson, we are so happy to read such a great review about Stellantis &You Peugeot Nottingham! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Stellantis &You Peugeot Nottingham!

Rated 5 out of 5 stars

Just purchased a used Peugeot 3008 and…

Just purchased a used Peugeot 3008 and from when we first walked in we were made to feel very welcome and we were taken care of by 2 guys Karl and Gary they were listening and not pushy at all, they went out of their way to help us no matter how small our problems were, We felt confident making our purchase from these 2 guys, they even called when we arrived home to make sure we were happy with our car.
We would definitely recommend Karl and Gary at Stellantis to our friends and family. Thanks again 😊

September 4, 2023
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Reply from Stellantis &You UK - Peugeot Nottingham

Thank you again for taking the time to let us know how we did. We hope you have a great day! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Rated 5 out of 5 stars

Great Service

Friendly, knowledgeable, service. Really pleased with our new car. Can really recommend.

September 7, 2023
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Reply from Stellantis &You UK - Peugeot Nottingham

Hi Diane Deacon, thank you so much for your positive comments about Stellantis &You Peugeot Nottingham! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Rated 5 out of 5 stars

Helpful company and staff

I've found the company to be very helpful during the 7 years since I bought my car from them. They are transparent about prices and they don't try upselling you what you don't need. The staff are pleasant and basically I don't have any problems

September 4, 2023
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Reply from Stellantis &You UK - Peugeot Nottingham

Ian W, thank you for your kind review; we are happy to pass along your comments to the team here at Stellantis &You Peugeot Nottingham! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

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