Stellantis &You UK - Peugeot Sheffield Reviews 

484
TrustScore 4.5 out of 5

4.6

615 Penistone Road, S6 2GA Sheffield, GB


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Rated 5 out of 5 stars

Having worked in London for a Peugeot dealer( Warwick Wright) it is nice to see a dealership that compares with the big boys A credit to the Stellantis Brand

Company replied

Rated 4 out of 5 stars

Friendly , helpful staff . Relaxing facility . Service carried out efficiently . We live across the other side of Sheffield but have never had any success acquiring a courtesy car , they don’t both... See more

Company replied

Rated 5 out of 5 stars

Had our Citroen DS3 airbag changed due to the stop drive safety recall at this branch. Just want to say thank you to Scott who went over and beyond to make sure we got back on the road, he kept us inf... See more

Company replied

Rated 5 out of 5 stars

We visited "Stellantis and You" on Penistone Road in Sheffield today. We were enquiring about purchasing a used Peugeot 108. We were helped to explore our options by Kieran in car sales. He was very... See more

Company replied


Company details

  1. Car Dealer

Written by the company

Stellantis &You UK the new name for Robins & Day across all 54 locations in the UK. We have a rich heritage in the UK with a history of over 100 years that had been focused on providing excellent customer service. Now as Stellantis &You UK we benefit from Stellantis, as one of the world’s leading automakers and is centred on customer experience. To show the important of closeness to customer and employee, there is no space present with “&You”.


Contact info

  • 615 Penistone Road, S6 2GA, Sheffield, United Kingdom

  • 0114 285 6150

4.6

Excellent

TrustScore 4.5 out of 5

484 reviews

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1-star

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Replied to 98% of negative reviews

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4.6

All reviews

(484)

3,056 reviews in the last 12 months

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Rated 1 out of 5 stars

8 weeks for windscreen

8 weeks for windscreen came in last Wednesday apparently checked but windscreen fitter refused to fit due to it being flawed so it will now be around 9 weeks waiting for windscreen when it comes in absolutely completely gobsmacked yes it was delivered damaged but it was checked by your staff if he had picked it up might have got another one in time for fitting

August 13, 2024
Unprompted review
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Reply from Stellantis &You UK - Peugeot Sheffield

Gavin Brookes, we regret to hear that your experience with us was not a more positive one. We are aware of the issue with the windsreen which was delivered damaged. Scott our Aftersales Manager will be back in touch to resolve the matter.

Rated 1 out of 5 stars

Rudeness and need retraining in customer care!

Sheffield service staff never cease to amaze, a year ago they were very rude to my wife after they had carried out a service and she experienced problems and took it back. Yesterday I went to pick our vehicle up and was met with more rudeness and lies after being told I could collect Monday morning. Won’t bother setting foot in this place again!

August 12, 2024
Unprompted review
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Reply from Stellantis &You UK - Peugeot Sheffield

David Wolstenholme, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. Our Aftersales Manager will make contact to discuss the situation to try and understand and resolve the issue.
Regards,
Stellantis &You Sheffield.

Rated 1 out of 5 stars

AVOID SHEFFIELD STALLANTIS

AVOID SHEFFIELD STALLANTIS

On 2 occasions we have had a bad customer service at Sheffield.
Both times the After Sales staff were rude, obnoxious and told lies. Given the fact they have been there some years and are senior members, some retraining in Customer Care wouldn’t go amiss.
🤬

August 12, 2024
Unprompted review
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Reply from Stellantis &You UK - Peugeot Sheffield

Yvonne Wolstenholme, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. Our Aftersales Manager will make contact to discuss the situation to try and understand and resolve the issue.
Regards,
Stellantis &You Sheffield.

Rated 5 out of 5 stars

Flawless service!

We recently purchased a new electric van from Peugeot. Very pleased with the vehicle, but a big shout out to Rebekah Bodilly who dealt with everything for us, she made the whole process look very easy, excellent customer service and journey, would highly recommend! thanks!!

August 6, 2024
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Reply from Stellantis &You UK - Peugeot Sheffield

Scott Kent, thank you for sharing your positive experience!

Rated 5 out of 5 stars

They was brilliant they helped me with…

They was brilliant they helped me with a courtesy car nothing was too much trouble for them I gave them I will give them 10 stars

August 2, 2024
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Reply from Stellantis &You UK - Peugeot Sheffield

Hi Terence, thank you for taking the time to leave a review for us at Stellantis &You Peugeot Sheffield. We're happy we could meet your expectations!

Rated 5 out of 5 stars

Professional Friendly 5 Star Service

Friendly Service. Excellent Professional Customer Experience from Connor. Highly recommended Dealer who provides 5 star Service. Thank You

July 24, 2024
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Reply from Stellantis &You UK - Peugeot Sheffield

Paul Rutter, thank you for your kind review; we are happy to pass along your comments to Connor and the team here at Stellantis &You Peugeot Sheffield!

Rated 5 out of 5 stars

You can see a strong foundation within…

You can see a strong foundation within the sales staff they all got along very well and were helping one another love to see a positive work experience

July 28, 2024
Unprompted review
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Reply from Stellantis &You UK - Peugeot Sheffield

Hi Becca, thank you so much for your positive comments about the team at Stellantis &You Peugeot Sheffield!

Rated 5 out of 5 stars

Friendly service good information on…

Friendly service good information on work that they were going to do and car back on time

July 23, 2024
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Reply from Stellantis &You UK - Peugeot Sheffield

Hi Micheal Gale, thank you for taking the time to leave a review for us at Stellantis &You Peugeot Sheffield. We're happy we could meet your expectations!

Rated 1 out of 5 stars

Rude staffs

Rude staff, poor customer service. Complimentary car wash non-existent, so what's on their site is just hogwash.

Had a major service with them, 1 month down the line, had to change a break disc as they slotted a new break pad onto a bad break disc.

Made an initial complaint, but their team not interested. Not surprised, cause they couldnt care. Only interested in parting with your money.

Avoid them. They are upto no good.

May 4, 2024
Unprompted review
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Reply from Stellantis &You UK - Peugeot Sheffield

Uche,
Here at Stellantis &You Peugeot Sheffield, we are always looking for ways to improve; we appreciate your input. If you would be willing, we would like to have you contact our Aftersales Manager, Scott McGrath at 0114 285 6150 to discuss ways we can better serve you in the future.
Regards,
Stellantis &You Sheffield

Rated 5 out of 5 stars

Great Service

Had an issue with my car and they were able to accommodate me to bring my car in at short notice. Connor and Glen were helpful and there's nothing I would change.

July 15, 2024
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Reply from Stellantis &You UK - Peugeot Sheffield

Hi P G, thank you for taking the time to leave a review for us at Stellantis &You Peugeot Sheffield. We're happy we could meet your expectations!

Rated 5 out of 5 stars

Luke Ingham sales advisor Sheffield branch.

Luke Ingham sales advisor was very knowledgeable and helpful when I was buying my Peugeot rifter.
He explained different things on offer (service plan,extended warranty exc)
On returning from the test drive,Luke spotted a couple of marks on the car that he got sorted for when I collected the car.

June 21, 2024
Unprompted review
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Reply from Stellantis &You UK - Peugeot Sheffield

Mick Chapman, thank you for taking the time to leave us such a positive review, it is very much appreciated by Luke and the team here at Stellantis &You Sheffield.

Rated 5 out of 5 stars

Great service from Rebekah

Rebekah was a pleasure to deal with, from initial enquiry to delivery. This is our first car on contract hire, Rebekah explained the process in detail and left us reassured that we can contact her at any point if we have any questions. The car arriving as quickly as it did was the icing on the cake!

June 11, 2024
Unprompted review
Stellantis &You UK - Peugeot Sheffield logo

Reply from Stellantis &You UK - Peugeot Sheffield

Hello Andrew, thank you; we appreciate your feedback, thank you so much for your positive comments about Rebekah and Stellantis &You Peugeot Sheffield!

Rated 5 out of 5 stars

Rebekah was great

From the start the service was excellent. Rebekah was polite and courteous in all aspects. We got a great deal and the finance was organised efficiently. Rebekah handled everything brilliantly and the whole process was stress free. We would definitely recommend Peugeot Sheffield to our friends.

July 4, 2024
Unprompted review
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Reply from Stellantis &You UK - Peugeot Sheffield

Roland Galbraith, we are so happy to read such a great review about Rebekah and Stellantis &You Peugeot Sheffield! Thanks again for taking the time to leave us this information about your recent visit. Take care!

Rated 5 out of 5 stars

van leasing

from the moment i enquired about a peugeot van ,rebekah welcomed me to have a look around at the stock,then went through all the packages that suited my needs and was extremley helpful.
thankyou for a very easy purchase

June 28, 2024
Unprompted review
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Reply from Stellantis &You UK - Peugeot Sheffield

Hi Richard, thank you so much for your positive comments about Rebekah and Stellantis &You Peugeot Sheffield! If you have any further questions, please give us a call. We're always happy to help!

Rated 5 out of 5 stars

Stellantis Sheffield

Rebekah at Stellantis Sheffield provided a faultless service from enquiry to delivery (and even better, early delivery) of my new Peugeot Expert van. Throughout, I was kept up to date with delivery progress. For delivery, Rebekah kindly arranged for me to be collected from home and driven to the dealership. The van specification was perfect as per order. Thank you 😃

June 21, 2024
Unprompted review
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Reply from Stellantis &You UK - Peugeot Sheffield

Andrew, we are very happy we could provide you with a positive experience! Thank you for the great review!

Rated 5 out of 5 stars

Purchase of my new Peugeot Partner Van

Rebekah Bodilly the sales lady at Stellantis Sheffield made my buying experience 5 Star.
Rebekah was very professional, extremely organised and provided my new vehicle as she said she would. Rebekah has made quite a few after sales calls, checking that everything is okay and if I had any queries regarding my vehicle and its operations. I felt confident that I had bought a great vehicle from a company who cared that I was satisfied with my purchase.

June 3, 2024
Unprompted review
Stellantis &You UK - Peugeot Sheffield logo

Reply from Stellantis &You UK - Peugeot Sheffield

Hi Steve, thank you for taking the time to leave a review for us at Stellantis &You Peugeot Sheffield. We're happy that Rebekah could meet your expectations! Thank you again for the great review!

Rated 5 out of 5 stars

Ian Pepper the CC manager is brilliant…

Ian Pepper the CC manager is brilliant he cares about his customers and I’ve always felt the personal touch from him. There is nothing to much for him! Also Luke who sold me my car gets involved to see how I am and cares that I’m being treated correctly by the service team! Great service, great team, from a very happy customer

July 4, 2024
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Reply from Stellantis &You UK - Peugeot Sheffield

Michael, we are so pleased you enjoyed your visit to Stellantis &You Peugeot Sheffield! Thanks again for taking the time to leave us this information about your recent visit. Take care!

Rated 5 out of 5 stars

Rebekah was brilliant from the first…

Rebekah was brilliant from the first point of contact to even going to the trouble of personally delivering our new van. Great service!!

July 3, 2024
Unprompted review
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Reply from Stellantis &You UK - Peugeot Sheffield

Hi Stefan, thank you so much for your positive comments about Rebekah and Stellantis &You Peugeot Sheffield!

Rated 5 out of 5 stars

Kieran is a Star! Brilliant Customer Service @ Stellantis Sheffield

Kieran Ngu's professionalism, honesty, and courteousness made this a great experience. He listened to us and initiated the search for the vehicle with the specs we desired. His knowledge, insight, and commitment to researching and finding the right vehicle to suit our needs left a really positive impression on us. Although the final deal would be made with another dealership, Kieran walked us through each step—from reserving to test driving to the final purchase. I would definitely recommend Stellantis & You Peugot Sheffield. Thank You!!!

June 24, 2024
Unprompted review
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Reply from Stellantis &You UK - Peugeot Sheffield

T Blessed, thank you so much for the positive review!

Rated 5 out of 5 stars

Took my car in for a few repairs today

Took my car in for a few repairs today. The staff were very friendly and helpful, repairs were done the same day and I was updated on the work throughout the day. Would definitely recommend, great team ☺️

June 5, 2024
Unprompted review
Stellantis &You UK - Peugeot Sheffield logo

Reply from Stellantis &You UK - Peugeot Sheffield

Jorge Clarkson, we are very happy we could provide you with a positive experience!

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