Stellantis &You UK - Peugeot Walton Reviews 

552
TrustScore 4.5 out of 5

4.7

143 Hersham Rd, KT12 1RR Walton on Thames, GB


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Rated 5 out of 5 stars

Stellantis &You in Walton is a 200 mile round trip from where we live and the journey was well worth it. Carlos our salesman was charming, helpful and knowledgeable. I would certainly recommend Stella... See more

Company replied

Rated 5 out of 5 stars

Very happy with the service from Stellantis and You in Walton on Thames. Sam dealt with us and was friendly and professional throughout. There were a few minor things that needed to be addressed befor... See more

Company replied

Rated 5 out of 5 stars

We have just bought a new Peugeot e208. Everything about the experience was pleasant and efficient. Nothing was too much trouble; Ioannis Nakas was very helpful, managing to find the vehicle quickly... See more

Company replied

Rated 4 out of 5 stars

As a branch the staff are all excellent, such a shame that Michael left. But the general call centre is frustrating, annoying, don’t listen and keep pestering every couple of days even though I’ve tol... See more

Company replied


Company details

  1. Car Dealer

Written by the company

Stellantis &You UK the new name for Robins & Day across all 54 locations in the UK. We have a rich heritage in the UK with a history of over 100 years that had been focused on providing excellent customer service. Now as Stellantis &You UK we benefit from Stellantis, as one of the world’s leading automakers and is centred on customer experience. To show the important of closeness to customer and employee, there is no space present with “&You”.


Contact info

  • 143 Hersham Rd, KT12 1RR, Walton on Thames, United Kingdom

  • 0193 279 7350

4.7

Excellent

TrustScore 4.5 out of 5

552 reviews

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4.7

All reviews

(552)

3,040 reviews in the last 12 months

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Rated 5 out of 5 stars

Extremely pleased with my new car and customer service

On speaking to my brother and his wife some time ago about their new car they told me how delighted they were with the service from Sam at Walton. On needing to replace my existing car they were my go to dealership, and I'm so glad I followed their lead.
Sam spent a lot of time showing me the different models and options available to me. We also had a test drive which confirmed that the 3008 was exactly the car I needed. When I collected the car it was spotlessly clean inside and out. Sam then spent time showing me the different controls and features of my new car. Subsequently he has gone above and beyond with helping me to correct my mistakes on using the functions of my new car.

January 30, 2026
Unprompted review
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Reply from Stellantis &You UK - Peugeot Walton

We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

Rated 5 out of 5 stars

Great helpful advice and guidance

Great helpful advice and guidance from both David the salesman and Hazel who kept us up to date during our buying process. My wife's really happy with her new car!

February 6, 2026
Unprompted review
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Reply from Stellantis &You UK - Peugeot Walton

Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Rated 5 out of 5 stars

Been dealing with Hazel for years

Been dealing with Hazel for years, excellent service, now bought a new car. Will continue to use this branch thanks to Hazel

February 12, 2026
Unprompted review
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Reply from Stellantis &You UK - Peugeot Walton

If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Rated 5 out of 5 stars

Car needed a new engine

Car needed a new engine, Hazel made the whole process easy with regular updates. Would not hesitate in using them again.

On the other hand, if it wasn’t for Hazel at the branch, I would have had to wait 6 weeks before they would even look at the problem. The central booking system is awful.

Peugeot warranty to around 3 weeks to approve the replacement engine!

January 28, 2026
Unprompted review
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Reply from Stellantis &You UK - Peugeot Walton

Jon Parfitt, we're glad to hear you enjoyed your visit. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Rated 5 out of 5 stars

Carlos was very helpful and thorough.

January 22, 2026
Unprompted review
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Reply from Stellantis &You UK - Peugeot Walton

We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

Rated 5 out of 5 stars

MOT and Service

Walton has been my go-to for MOT and servicing for years, and they never disappoint!
Hazel always goes above and beyond, offering efficient, cost-effective advice every time. I wouldn’t trust anyone else with my car. Highly recommend

January 9, 2026
Unprompted review
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Reply from Stellantis &You UK - Peugeot Walton

If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Rated 5 out of 5 stars

Turned my Peugeot’s “Christmas tree dashboard” back into a car

With Christmas just around the corner, my Peugeot 2008 decided to get into the festive spirit early — by lighting up the dashboard like a full-on Christmas tree 🎄😅 Warning lights everywhere.

My local garage diagnosed a rear ABS communication issue but, understandably, suggested I go to a Peugeot main dealer as it involved electronics.

The nearest dealer in my town (Hendy) had online bookings… in February 2026 😱 Unfortunately my MOT is in January, so that was a guaranteed fail.

On Saturday morning, 13 Dec, I rang Stellantis Maidstone fully expecting no one to answer.
To my surprise, someone picked up! I was told diagnostics would normally be late January, but after explaining my situation, the staff member kindly checked other options and asked if I could get to Walton.

Miracle moment: 16 Dec had just become available due to a cancellation. It’s nearly 1.5 hours from my home — but of course I said YES immediately.

On 16 Dec, I dropped the car off at Stellantis &You Walton smoothly. By 5pm, I received a clear diagnosis:

1. Rear ABS wiring harness fault
2. Brake fluid contaminated

Even better — parts were in stock and could be fixed the next day. I left the car there and took the train home.

On the morning of 18 Dec, I got the call every car owner wants: “Your car is ready.”

When I collected it, the car was fully cleaned, repaired, and honestly felt like new again — happier than Christmas came early 🎁
Throughout the whole process I received regular updates, everything was explained clearly, and the turnaround speed was incredible.

From my first phone call on 13 Dec to collecting the car on Thursday, it took just 6 days. That’s outstanding service.

Huge thanks to all the staff at Stellantis &You Walton — professional, efficient, and genuinely helpful.
If there were 6 stars, I’d give 6 ⭐⭐⭐⭐⭐⭐

I’ll definitely return for future servicing — even though I still have a soft spot for Walton 😉

Merry Christmas to everyone at Stellantis! 🎄✨

December 18, 2025
Unprompted review
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Reply from Stellantis &You UK - Peugeot Walton

We hope to be of service to you again in the future.
Best wishes,
Stellantis &You Peugeot Walton

Rated 5 out of 5 stars

Excellent customer experience

Excellent customer experience from the service team at Walton branch, in particular from Hazel Jagdev.
Hazel was very welcoming & professional during my visit.
I would not hesitate to recommend the Walton on thames branch.

November 26, 2025
Unprompted review
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Reply from Stellantis &You UK - Peugeot Walton

We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

Rated 5 out of 5 stars

Sue McGow was fantastic when buying my…

Sue McGow was fantastic when buying my daughters car

November 15, 2025
Unprompted review
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Reply from Stellantis &You UK - Peugeot Walton

Angelam, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Stellantis &You Peugeot Walton.

Rated 5 out of 5 stars

Sue at Walton was absolutely brilliant

Sue at Walton was absolutely brilliant, she was very helpful and incredibly professional. Because of her I have found my best car. Thank you Sue and the team!!

November 14, 2025
Unprompted review
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Reply from Stellantis &You UK - Peugeot Walton

Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Rated 5 out of 5 stars

A positive experience

We were well looked after and I think everything was explained well. We were offered various products to do with the purchase some of which we accepted but we were not pressured into them. The salesman was Carlos Duogo who was very pleasant and helpful which we needed as we had not bought a car for a long time.

November 6, 2025
Unprompted review
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Reply from Stellantis &You UK - Peugeot Walton

We hope to be of service to you again in the future.
Best wishes,
Stellantis &You Peugeot Walton

Rated 5 out of 5 stars

Nikolaos was brilliant

Nikolaos was brilliant. He helped us throughout the whole process with booking the vehicle in and getting the work sorted as quickly as possible due to us needing a car for our family.

October 30, 2025
Unprompted review
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Reply from Stellantis &You UK - Peugeot Walton

Hi Samuel Harding, thank you for taking the time to leave a review for us at Stellantis &You Peugeot Walton. We're happy we could meet your expectations! Feel free to reach out to us if you need anything. Have a wonderful day.

Rated 5 out of 5 stars

Excellent service department

Excellent service all round from ease of booking, all the staff involved.

October 23, 2025
Unprompted review
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Reply from Stellantis &You UK - Peugeot Walton

Derek Stonestreet, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Stellantis &You Peugeot Walton.

Rated 5 out of 5 stars

A great place to check out a car.

The salesman Sam, was extremely friendly but very professional.
The actual environment was bright and clean and showroom was laid out well.

October 26, 2025
Unprompted review
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Reply from Stellantis &You UK - Peugeot Walton

Hello Patricia Richardson-Jones, thank you; we appreciate your feedback! We do hope we can be of assistance in the future. Take care!

Rated 5 out of 5 stars

Fantastic customer service and providing exactly what we needed a growing family.

Great customer service and really listened to what we were looking for. Provided us with the perfect car for us to drive away in.

Did't rush to sell but gave us the space/time to make our own decision and enjoy a test drive.

Thank you for the team in Walton.

October 24, 2025
Unprompted review
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Reply from Stellantis &You UK - Peugeot Walton

We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

Rated 5 out of 5 stars

Great experience with Carlos

Carlos was very knowledgable and helpful. Really appreciated his professionalism and guidance in our search for our new car!

October 23, 2025
Unprompted review
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Reply from Stellantis &You UK - Peugeot Walton

We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

Rated 5 out of 5 stars

Sue has been absolutely brilliant!

Sue has been absolutely brilliant once again! I’ve moved out of the area but will always come back to Sue!

October 11, 2025
Unprompted review
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Reply from Stellantis &You UK - Peugeot Walton

Lauren Kennedy, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Stellantis &You Peugeot Walton.

Rated 5 out of 5 stars

Excellent service

Sue was wonderful from start to finish. I upgraded from a 208 to a 2008. Sue was very good at giving clear information, as there is so much to take in. She took all the pressure off the whole process and I will definitely return.

October 10, 2025
Unprompted review
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Reply from Stellantis &You UK - Peugeot Walton

We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Stellantis &You Peugeot Walton!

Rated 5 out of 5 stars

Test drove the 5008 today.

I recently had the pleasure of dealing with Sue Mc Gow when looking for a new car, and I couldn’t be happier with the experience. She was friendly, knowledgeable, and professional from start to finish.

She took me out on a test drive and explained everything clearly, making sure I felt comfortable and confident with the car.
She also guided me through the whole process step by step, answering all my questions and making it straightforward and stress-free.

Thanks to her support, I felt confident enough to place my order on the spot. I would highly recommend Sue to anyone looking to buy a car, she made the experience smooth, enjoyable, and easy.

September 20, 2025
Unprompted review
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Reply from Stellantis &You UK - Peugeot Walton

We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

Rated 5 out of 5 stars

Personal and over and above service by…

Personal and over and above service by Sue to get my car re financed and keep me on the road while it was all getting sorted out. And a bonus clean. Much appreciated!

September 18, 2025
Unprompted review
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Reply from Stellantis &You UK - Peugeot Walton

Miss Claire Antrobus, we are so happy to read such a great review about Stellantis &You Peugeot Walton!

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