Stellantis &You UK - Peugeot Walton Reviews 

552
TrustScore 4.5 out of 5

4.7

143 Hersham Rd, KT12 1RR Walton on Thames, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Stellantis &You in Walton is a 200 mile round trip from where we live and the journey was well worth it. Carlos our salesman was charming, helpful and knowledgeable. I would certainly recommend Stella... See more

Company replied

Rated 5 out of 5 stars

Very happy with the service from Stellantis and You in Walton on Thames. Sam dealt with us and was friendly and professional throughout. There were a few minor things that needed to be addressed befor... See more

Company replied

Rated 5 out of 5 stars

We have just bought a new Peugeot e208. Everything about the experience was pleasant and efficient. Nothing was too much trouble; Ioannis Nakas was very helpful, managing to find the vehicle quickly... See more

Company replied

Rated 4 out of 5 stars

As a branch the staff are all excellent, such a shame that Michael left. But the general call centre is frustrating, annoying, don’t listen and keep pestering every couple of days even though I’ve tol... See more

Company replied


Company details

  1. Car Dealer

Written by the company

Stellantis &You UK the new name for Robins & Day across all 54 locations in the UK. We have a rich heritage in the UK with a history of over 100 years that had been focused on providing excellent customer service. Now as Stellantis &You UK we benefit from Stellantis, as one of the world’s leading automakers and is centred on customer experience. To show the important of closeness to customer and employee, there is no space present with “&You”.


Contact info

  • 143 Hersham Rd, KT12 1RR, Walton on Thames, United Kingdom

  • 0193 279 7350

4.7

Excellent

TrustScore 4.5 out of 5

552 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 97% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(552)

3,050 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars
Stellantis &You UK - Peugeot Walton logo

Reply from Stellantis &You UK - Peugeot Walton

We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

Rated 5 out of 5 stars

Purchase of new vehicle

My requirements for information etc, was answered
and to my satisfaction resulting in purchase of new vehicle. Thank you to to Susan Mcgow for her assistance.

April 3, 2025
Stellantis &You UK - Peugeot Walton logo

Reply from Stellantis &You UK - Peugeot Walton

We hope to be of service to you again in the future.
Best wishes,
Stellantis &You Peugeot Walton

Rated 4 out of 5 stars

Apart from one small hiccup which was…

Apart from one small hiccup which was rectified when I asked about it no problems at all

March 28, 2025
Stellantis &You UK - Peugeot Walton logo

Reply from Stellantis &You UK - Peugeot Walton

Hello Mr Anthony Dean, we appreciate you taking the time to leave us this feedback. We sincerely thank you for the positive review, and look forward to seeing you again soon!

Rated 5 out of 5 stars

Outstanding customer service from Sue

I have just bought my 208 from Sue at Walton. From the first telephone call I was reassured by her extensive knowledge and experience. She answered all my questions on the telephone, via email and in person too. She explained the car to me in detail and went through the paperwork super efficiently. Don't hesitate to ask for Sue when you want to change your car, she is an absolute pleasure to deal with. Outstanding customer service. Thanks Sue!

March 25, 2025
Unprompted review
Stellantis &You UK - Peugeot Walton logo

Reply from Stellantis &You UK - Peugeot Walton

Alison, we're glad you had such a wonderful experience with us! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Stellantis &You Peugeot Walton!

Rated 5 out of 5 stars

Highly Recommend

Trevor and the team at Stellantis Walton were fantastic. They helped fix an issue on our 3008 and went above and beyond to get the problem sorted. The part was on back order from France but we were kept up to date regularly and once the repairs were complete the car was returned clean with no issues. Thanks again to the whole team. Will definitely recommend this dealership.

March 25, 2025
Stellantis &You UK - Peugeot Walton logo

Reply from Stellantis &You UK - Peugeot Walton

Hi Ben H, thank you for taking the time to leave a review for us at Stellantis &You Peugeot Walton. We're happy we could meet your expectations! If you're ever in need of more help, please let us know!

Rated 5 out of 5 stars

Great service from Carlos

Great service from Carlos, he was so helpful and knowledgable when I was buying my new car from here from start to Finish. Polite and communication was great.

March 19, 2025
Unprompted review
Stellantis &You UK - Peugeot Walton logo

Reply from Stellantis &You UK - Peugeot Walton

Lisa Breddy, thank you for your kind review; we are happy to pass along your comments to Carlos here at Stellantis &You Peugeot Walton! If you're ever in need of more help, please let us know!

Rated 5 out of 5 stars

5* service from Sue!

Purchased a new car from the dealership, helped by the wonderful Sue. She is so helpful, patient and knowledgeable. You know you are in trusted hands. We have returned to the Walton dealership over the years because of Sue. My Dad, always trusted her judgment when it came to cars and now we look to Sue help guide our choice. 5* star service.

March 22, 2025
Unprompted review
Stellantis &You UK - Peugeot Walton logo

Reply from Stellantis &You UK - Peugeot Walton

Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

Rated 5 out of 5 stars

A very good and easy experience the…

A very good and easy experience the staff were very knowledgeable and very helpful would highly recommend

March 20, 2025
Stellantis &You UK - Peugeot Walton logo

Reply from Stellantis &You UK - Peugeot Walton

We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

Rated 5 out of 5 stars

Staff very friendly

Staff very friendly. Professional and knowledgeable esp Trevor and Hazel they make you feel welcome to

March 14, 2025
Stellantis &You UK - Peugeot Walton logo

Reply from Stellantis &You UK - Peugeot Walton

If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Rated 5 out of 5 stars

fabulous service

The team did a geat job and I would highly recommend

March 7, 2025
Stellantis &You UK - Peugeot Walton logo

Reply from Stellantis &You UK - Peugeot Walton

Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Rated 5 out of 5 stars

Excellent service and Customer service…

Excellent service and customer service absolutely up there, thank you to Hazel and Trevor for the 110% attention they gave to my complaint from a previously used Peugeot Garage. Will only use Walton in future, car running perfect at last, aftercare from service outstanding.
Also thanks to Michael for sorting out Tom Tom Navigation in Car, nice to meet someone who is so knowledgeable and professional.

February 23, 2025
Stellantis &You UK - Peugeot Walton logo

Reply from Stellantis &You UK - Peugeot Walton

Mrs Dee Lawrence, we're glad you had such a wonderful experience with us! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Stellantis &You Peugeot Walton!

Rated 5 out of 5 stars

Carlos was excellent with our inquiry…

Carlos was excellent with our inquiry for the possible purchase of YC20FSJ. I would also like to mention Sue as she was my first contact when I had a quick look at the car. My wife said to me on Monday, lets go and have a look. When we looked around the car, which Carlos had brought round from the back compound, she was impressed and agreed that we should have a test drive. After the drive she said yes we should buy the car. We notice that there was some damage along the near side and a couple of creases on the boby work. Again we were assured that they would be corrected, so we went ahead with the purchase. We are cash buyers but needed to wait till the 28th February before our funds became available. Again this was no problem, we paid a small holding deposit and our now counting the days down to collecting the vehicle. Your team were very informative, polite and pleasure to do business with. Many thanks. Hopefully the bodywork gets done in time.

February 18, 2025
Stellantis &You UK - Peugeot Walton logo

Reply from Stellantis &You UK - Peugeot Walton

Graham Miles, thank you for your kind review; we are happy to pass along your comments to Carlos here at Stellantis &You Peugeot Walton! We look forward to seeing you when you collect your new car!

Rated 5 out of 5 stars

Lewis and Sue made the whole process…

Lewis and Sue made the whole process easy and enjoyable. Top marks. I'm really looking forward to collecting the car.

February 7, 2025
Stellantis &You UK - Peugeot Walton logo

Reply from Stellantis &You UK - Peugeot Walton

Hi Peter, thank you so much for your positive comments about Stellantis &You Peugeot Walton! If you're ever in need of more help, please let us know!

Rated 5 out of 5 stars

The People so helpful when my new car…

The People so helpful when my new car had a lot of problems they came and pickup the car and returned the car had been cleaned in and out and washed this is why i have always gone to robin n day now stellantis and Peugeot walton there custo9me care is first class
not many car sales look after like this and i say a very big thank you mr D.GWood M.B.E.

February 5, 2025
Stellantis &You UK - Peugeot Walton logo

Reply from Stellantis &You UK - Peugeot Walton

Hi Douglas Wood, thank you so much for your positive comments about Stellantis &You Peugeot Walton! Please don't hesitate to reach out to us if there's anything more we can do!

Rated 5 out of 5 stars

Warning light issue resolved promptly

My daughter bought a used car from Stellantis in December and Carlos was very informative and not pushy. A warning light appeared in mid January and on contacting Carlos he agreed to have the car returned to enable full diagnosis. He provided a courtesy car and three days later explained the diagnosis and action taken by the garage to resolve the issue.Upon returning the courtesy car, my daughter's car was freshly cleaned and the tank was full. Excellent aftercare by Carlos and would highly recommend Stellantis.

January 20, 2025
Unprompted review
Stellantis &You UK - Peugeot Walton logo

Reply from Stellantis &You UK - Peugeot Walton

Bernie Mc, thank you for your kind review; we are happy to pass along your comments to Carlos here at Stellantis &You Peugeot Walton! Please don't hesitate to reach out if there's anything additional we can do for you.

Rated 5 out of 5 stars

Superb customer service especially from…

Superb customer service especially from Ioannis, Hazel and Steve in the workshop.

January 15, 2025
Stellantis &You UK - Peugeot Walton logo

Reply from Stellantis &You UK - Peugeot Walton

Hi Mary Jane Zeff, thank you for taking the time to leave a review for us at Stellantis &You Peugeot Walton. We're happy we could meet your expectations!

Rated 5 out of 5 stars

Pleasant customer experience

We recently went to look at a car, really nice customer service no pushy sales. Overall a pleasant experience and a place I would return to again should I be on the lookout for a new car.

December 14, 2024
Unprompted review
Stellantis &You UK - Peugeot Walton logo

Reply from Stellantis &You UK - Peugeot Walton

Shaun S, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Rated 5 out of 5 stars

Susan McGow was extremely helpful and…

Susan McGow was extremely helpful and took me on a test drive of a similar model to that which I purchased.

December 29, 2024
Stellantis &You UK - Peugeot Walton logo

Reply from Stellantis &You UK - Peugeot Walton

We sincerely thank you for the positive review, and look forward to seeing you again soon!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look