Stellantis &You UK - Peugeot Walton Reviews 

552
TrustScore 4.5 out of 5

4.7

143 Hersham Rd, KT12 1RR Walton on Thames, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Stellantis &You in Walton is a 200 mile round trip from where we live and the journey was well worth it. Carlos our salesman was charming, helpful and knowledgeable. I would certainly recommend Stella... See more

Company replied

Rated 5 out of 5 stars

Very happy with the service from Stellantis and You in Walton on Thames. Sam dealt with us and was friendly and professional throughout. There were a few minor things that needed to be addressed befor... See more

Company replied

Rated 5 out of 5 stars

We have just bought a new Peugeot e208. Everything about the experience was pleasant and efficient. Nothing was too much trouble; Ioannis Nakas was very helpful, managing to find the vehicle quickly... See more

Company replied

Rated 4 out of 5 stars

As a branch the staff are all excellent, such a shame that Michael left. But the general call centre is frustrating, annoying, don’t listen and keep pestering every couple of days even though I’ve tol... See more

Company replied


Company details

  1. Car Dealer

Written by the company

Stellantis &You UK the new name for Robins & Day across all 54 locations in the UK. We have a rich heritage in the UK with a history of over 100 years that had been focused on providing excellent customer service. Now as Stellantis &You UK we benefit from Stellantis, as one of the world’s leading automakers and is centred on customer experience. To show the important of closeness to customer and employee, there is no space present with “&You”.


Contact info

  • 143 Hersham Rd, KT12 1RR, Walton on Thames, United Kingdom

  • 0193 279 7350

4.7

Excellent

TrustScore 4.5 out of 5

552 reviews

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4.7

All reviews

(552)

3,050 reviews in the last 12 months

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Rated 5 out of 5 stars

Sue was amazing from the greeting when…

Sue was amazing from the greeting when I first walked into the show room and the time she spent with me explaining how the car worked on the test drive , I then finally purchased the car I had my heart set on

December 27, 2024
Stellantis &You UK - Peugeot Walton logo

Reply from Stellantis &You UK - Peugeot Walton

We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

Rated 5 out of 5 stars

I am a Motability customer and the…

I am a Motability customer and the service was brilliant , polite , efficient !! I was extremely pleased with the quality of the service

December 14, 2024
Unprompted review
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Reply from Stellantis &You UK - Peugeot Walton

Hi Summerrose Deleslie, thank you for taking the time to leave a review for us at Stellantis &You Peugeot Walton. We're happy we could meet your expectations!

Rated 5 out of 5 stars

Efficient and Professional

Highly efficient and professional service when purchasing a car.
Special shout out to Ioannis!

December 13, 2024
Unprompted review
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Reply from Stellantis &You UK - Peugeot Walton

We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

Rated 5 out of 5 stars

Fantastic service from Hazel and the…

Fantastic service from Hazel and the team as usual!

December 12, 2024
Unprompted review
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Reply from Stellantis &You UK - Peugeot Walton

Hi Matthew Martin, thank you so much for your positive comments about Stellantis &You Peugeot Walton! Please don't hesitate to reach out to us if there's anything more we can do!

Rated 5 out of 5 stars

Sent my sons Seat Ateca in for its…

Sent my sons Seat Ateca in for its first service today , collected from the house by Troy ( not only handsome, but a powerful man ) received by Hazel , unbelievable attention to detail, using only manufactured parts (car is a Seat) they are a Peugeot/Citreon dealer . Follow up by Trevor the service manager to inform vehicle was being dropped back ‘ communication brilliant ! The best service team even for non franchise vehicle . Well done 👍 regards Marcus

November 26, 2024
Unprompted review
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Reply from Stellantis &You UK - Peugeot Walton

Marcus Neilson, we're happy you found our staff to be so supportive during your experience here at Stellantis &You Peugeot Walton.

Rated 5 out of 5 stars

Very good experience

I had a good experience with this dealership, where I test-drove a used car and talked through some options. Divya was super-helpful and clearly understood what I was looking for, offering me options and advice. I would recommend her and them if you're looking to buy a car.

November 19, 2024
Unprompted review
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Reply from Stellantis &You UK - Peugeot Walton

Andrew Cleary, thank you for sharing your positive experience! We hope to be of service to you again in the future.
Best wishes, Divya, Stellantis &You Peugeot Walton

Rated 5 out of 5 stars

Good client service at Peugeot Walton

Had a good experience in reviewing my EV car options with Divya. She interpreted my requirement very well and gave pertinent advise.

October 27, 2024
Unprompted review
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Reply from Stellantis &You UK - Peugeot Walton

Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Rated 5 out of 5 stars

Great service provided by Sue Mcgow

We have just purchased our second new Peugeot in 3 years with Sue Mcgow. Just as before Sue was a pleasure to do business with, being thoroughly helpful and personable throughout the whole process. Sue arranged a test drive to help us choose our car, kept us informed of it's delivery, navigated us through the paperwork and part exchange of our old car and made sure we collected the new one in perfect condition.

November 8, 2024
Unprompted review
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Reply from Stellantis &You UK - Peugeot Walton

Anthony Wall, we're glad you had such a wonderful experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Rated 5 out of 5 stars

Sue made the process of our next car

Sue made the process of our next car, so quick, easy and painless! Thank you

October 27, 2024
Unprompted review
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Reply from Stellantis &You UK - Peugeot Walton

Hi Mal Paps, thank you for taking the time to leave a review for us at Stellantis &You Peugeot Walton. We're happy we could meet your expectations! Thank you again for leaving us this response!

Rated 5 out of 5 stars

MOT and service work

Courteous, friendly and efficient service across the board.

October 16, 2024
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Reply from Stellantis &You UK - Peugeot Walton

Tom Moore, thanks for your praise and kind comments about our team. If you're ever in need of more help, please let us know!

Rated 5 out of 5 stars

Professional, efficient service

Punctual collection and delivery
Professional, efficient, kept informed throughout

October 19, 2024
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Reply from Stellantis &You UK - Peugeot Walton

David Watson, thank you for sharing your positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

Rated 5 out of 5 stars

Great service would recommend the…

Great service would recommend the dealer to friends and family

October 11, 2024
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Reply from Stellantis &You UK - Peugeot Walton

We sincerely thank you for the positive review, and look forward to seeing you again soon!

Rated 5 out of 5 stars

Carlos at Walton branch…

Carlos at Walton branch has been exceptional, gave me lots of information about the car, after care and other services. We also took the car for a test drive. Every step of the process has been so easy with regards to communication and next steps. Thank you for all your help with making this purchase process so seamless.

October 9, 2024
Unprompted review
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Reply from Stellantis &You UK - Peugeot Walton

Veronica Johnson, we really appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

Rated 5 out of 5 stars

Brilliant company !

Excellent service right from the start .. from us deciding what car we wanted till we received delivery of car .. Carlos Diogo was there for us every step of the way and very thorough with all the information we needed on the car and mobility. The manager also was very thorough good team effort . Would highly recommend.

September 25, 2024
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Reply from Stellantis &You UK - Peugeot Walton

Jonathan & Sharon Rogers, thanks for your praise and kind comments about our team. Please let us know if there is anything else we can do for you; we are more than happy to help!

Rated 5 out of 5 stars

Friendly staff

Friendly staff, efficient and timely.
I have confidence in the team at Walton.
Hazel is especially helpful.

October 4, 2024
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Reply from Stellantis &You UK - Peugeot Walton

Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Rated 5 out of 5 stars

Helpful staff

Helpful staff, car serviced in good time and clean and tidy after washing

September 26, 2024
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Reply from Stellantis &You UK - Peugeot Walton

Mr G J Snelling, we're happy to hear you had such a positive experience with our team! If you're ever in need of more help, please let us know!

Rated 5 out of 5 stars

Excellent customer service received…

Excellent customer service received from Stellantis Peugeot Walton recently when my car went in for a MOT. Helpful and efficient. Thank you.

September 24, 2024
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Reply from Stellantis &You UK - Peugeot Walton

Andrew Coleman, your wonderful feedback and rating mean a lot to us. Please don't hesitate to reach out to us if there's anything more we can do!

Rated 5 out of 5 stars

Wouldn't use anyone else

Always a pleasurable experience at Walton. The staff are courteous, polite and friendly. They convey knowledge and experience of the range of cars they take care of and I will continue to buy Peugeot. Excellent service and aftercare.

October 1, 2024
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Reply from Stellantis &You UK - Peugeot Walton

Natalie Hunt, we're glad you had such a wonderful experience with us! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

Rated 5 out of 5 stars

First Class Customer Experience

From the first time that we made our initial call about a car Peugeot Walton had for sale to their post sale customer service, everything was undertaken in a professional manner. We dealt with Sam Augur and throughout the process all our questions were answered in full and to our satisfaction. We would recommend Peugeot Walton to anyone looking for a new or second hand car particularly on the basis that we are confident that, should we have any subsequent issues, they will deal with them in a fair and efficient manner.

September 24, 2024
Unprompted review
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Reply from Stellantis &You UK - Peugeot Walton

Hi Gn, thank you so much for your positive comments about Sam at Stellantis &You Peugeot Walton! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

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