Stellantis &You UK - Peugeot Walton Reviews 

552
TrustScore 4.5 out of 5

4.7

143 Hersham Rd, KT12 1RR Walton on Thames, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Stellantis &You in Walton is a 200 mile round trip from where we live and the journey was well worth it. Carlos our salesman was charming, helpful and knowledgeable. I would certainly recommend Stella... See more

Company replied

Rated 5 out of 5 stars

Very happy with the service from Stellantis and You in Walton on Thames. Sam dealt with us and was friendly and professional throughout. There were a few minor things that needed to be addressed befor... See more

Company replied

Rated 5 out of 5 stars

We have just bought a new Peugeot e208. Everything about the experience was pleasant and efficient. Nothing was too much trouble; Ioannis Nakas was very helpful, managing to find the vehicle quickly... See more

Company replied

Rated 4 out of 5 stars

As a branch the staff are all excellent, such a shame that Michael left. But the general call centre is frustrating, annoying, don’t listen and keep pestering every couple of days even though I’ve tol... See more

Company replied


Company details

  1. Car Dealer

Written by the company

Stellantis &You UK the new name for Robins & Day across all 54 locations in the UK. We have a rich heritage in the UK with a history of over 100 years that had been focused on providing excellent customer service. Now as Stellantis &You UK we benefit from Stellantis, as one of the world’s leading automakers and is centred on customer experience. To show the important of closeness to customer and employee, there is no space present with “&You”.


Contact info

  • 143 Hersham Rd, KT12 1RR, Walton on Thames, United Kingdom

  • 0193 279 7350

4.7

Excellent

TrustScore 4.5 out of 5

552 reviews

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4.7

All reviews

(552)

3,050 reviews in the last 12 months

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Rated 5 out of 5 stars

Great service from start to finish

Great service from start to finish, Sue was extremely helpful throughout the process of f my mobility car

September 24, 2024
Unprompted review
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Reply from Stellantis &You UK - Peugeot Walton

Mandi Mcalpin, thank you so much for the positive review! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

Rated 5 out of 5 stars

Excellent proactive support from their…

Excellent proactive support from their Sales Advisor (Sue McGow) in connection with the planned puchase of the Peugeot e-5008 vehaicle. She was very responsive, patient and helpful. Thank you for that.

September 17, 2024
Unprompted review
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Reply from Stellantis &You UK - Peugeot Walton

We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Stellantis &You Peugeot Walton!

Rated 5 out of 5 stars

Stellantis& You Walton

Stellantis& You Walton
Excellent service and communication ,always helpful keeps you informed of work carried out.
Nothing is to much trouble, always available to help and advise.
Totally would recommend this garage.

August 22, 2024
Unprompted review
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Reply from Stellantis &You UK - Peugeot Walton

Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

Rated 5 out of 5 stars

Great service!

I have just purchased a car from stellantis in Walton and experienced a great service. Sue was amazing in helping me make my decision on which model was for me, very knowledgeable and I felt no pressure at any point to buy. Sue kept me informed when my car arrived and ensured everything was in place for me to collect. The car arrived in immaculate condition and I’m very happy I would definitely recommend!

September 7, 2024
Unprompted review
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Reply from Stellantis &You UK - Peugeot Walton

We sincerely thank you for the positive review, and look forward to seeing you again soon!

Rated 4 out of 5 stars

Professional

All work done on time and cost quoted was correct.

August 27, 2024
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Reply from Stellantis &You UK - Peugeot Walton

Hi Mrs Hawkins, thank you for taking the time to leave a review for us at Stellantis &You Peugeot Walton. We're happy we could meet your expectations!

Rated 1 out of 5 stars

Poor Communication

Purchased a car from this branch only 4 weeks ago paid over £17000 for this car plus extra for entended warranty for peace of mind. Beginning of this week started to experience problems with the clutch pedal, called to book it in to be inspected and appointment made for a weeks time which was the earliest appointment they could offer me also told I may have to pay diagnostics fee of 135 pounds. Decided to take to my local garage today to see if it was a quick fix, it's turns out the clutch cylinder is on its way out and the part alone would be in excess of 350 pounds. Called Walton on Thames branch today twice to speak with someone to see if could discuss getting this issue resolved sooner as I cannot afford to be without a car for a week as required for work. Was promised twice today that I would receive a callback and nothing. So dissapointed with this dealer given they were recommended to me by a friend.

Mr Keith Dixon
Reg FSZ 1246 Peugeot 2008 Gti premium

September 5, 2024
Unprompted review
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Reply from Stellantis &You UK - Peugeot Walton

Hi Mr Dixon, Following on from our telephone conversation, we look forward to seeing you Thursday and rest assured we will get this rectified for you. Kind Regards, Zak - Peugeot Walton

Rated 5 out of 5 stars

Organisation of service was made easy

Organisation of service was made easy, car collected and delivered back, updates throughout, and post service, recommend.

August 30, 2024
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Reply from Stellantis &You UK - Peugeot Walton

Thank you again for taking the time to let us know how we did. We hope you have a great day!

Rated 5 out of 5 stars

Collected a new car yesterday from…

Collected a new car yesterday from Stellantis in Walton, we dealt with Sam Auger, who was polite, friendly and extremely helpful.

August 28, 2024
Unprompted review
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Reply from Stellantis &You UK - Peugeot Walton

Angela Taylor, thank you for your kind review; we are happy to pass along your comments to Sam here at Stellantis &You Peugeot Walton! We do hope we can be of assistance in the future. Take care!

Rated 5 out of 5 stars

Exceptionally helpful and friendly staff.

Exceptionally helpful staff on hand. Hazel, as always was very helpful with getting my car booked in at short notice and keeping in contact with me, giving regular updates (Nikolaos Liakopoulos).
Clear and constant updates given throughout the day with regards to having the service done from the service reception staff.
The courtesy car I had on loan for the day was a pleasure to drive (Peugeot e2008).

I've never had an issue when using this branch for purchasing and servicing cars.
The staff are always helpful, friendly and very accommodating.

August 29, 2024
Unprompted review
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Reply from Stellantis &You UK - Peugeot Walton

Andrew Simpson, we are so happy to read such a great review about Stellantis &You Peugeot Walton! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Rated 5 out of 5 stars

Used car seen and brought

From the moment walked in very professional experience. clear and well discussed where the options and what would be included and the costs. Help was no issue. overall a very good experience.

August 23, 2024
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Reply from Stellantis &You UK - Peugeot Walton

We sincerely thank you for the positive review, and look forward to seeing you again soon!

Rated 5 out of 5 stars

Amazing Servuice

Pickup and deliver was superb. Friendly and helpful staff.

August 21, 2024
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Reply from Stellantis &You UK - Peugeot Walton

We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

Rated 5 out of 5 stars

Happy today

Our salesman did a wonderful job.
Very polite and friendly.
Would recommend to anyone.

August 27, 2024
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Reply from Stellantis &You UK - Peugeot Walton

Hi Cecilia Clark, thank you for taking the time to leave a review for us at Stellantis &You Peugeot Walton. We're happy we could meet your expectations!

Rated 5 out of 5 stars

We were on our way to an important…

We were on our way to an important event. When our car showed warning signs.. attend a Peugeot garage.!! It was our good fortune to come to this garage. Hazel Edward and Trevor came to our rescue! Their ‘can do’ approach to our problems was refreshing. Sensing our desperate need they diagnosed the problem and together with their very capable team got us back on the road. I cannot thank them enough for their kindness and patience with us, our car and the predicament we found ourselves in. Thank you to all

August 27, 2024
Unprompted review
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Reply from Stellantis &You UK - Peugeot Walton

Katrina Connell, thank you for your kind review; we are happy to pass along your comments to Hazel & Trevor here at Stellantis &You Peugeot Walton! We do hope we can be of assistance in the future. Take care!

Rated 5 out of 5 stars

i just went to purchase my mobility car…

i just went to purchase my mobility car wow what a lovely professional experience!

we’re were seen by a lovely lady called sue mcgow, could not praise her enough what a wonderful helpful sales advisor!

Thanks so much Sue
amanda

August 27, 2024
Unprompted review
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Reply from Stellantis &You UK - Peugeot Walton

Graice, we are so happy to read such a great review about Sue & Stellantis &You Peugeot Walton! If you're ever in need of more help, please let us know!

Rated 5 out of 5 stars

Exemplary good customer service

Stellantis Walton give exemplary good customer service. They keep me informed regularly about service status, send reminders, are knowledgeable, friendly and extremely helpful. They always follow-up to ensure all is OK following service. Overall, great customer service - it could not be better!

August 16, 2024
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Reply from Stellantis &You UK - Peugeot Walton

John Holmes, we're glad you had such a wonderful experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Rated 5 out of 5 stars

Great service from Hazel as always

Great service from Hazel as always. Came to get my car MOT brought a new one. Fantastic place and friendly people.

August 22, 2024
Unprompted review
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Reply from Stellantis &You UK - Peugeot Walton

Amanda Bradley, thank you for your kind review; we are happy to pass along your comments to the team here at Stellantis &You Peugeot Walton! Please don't hesitate to reach out to us if there's anything more we can do!

Rated 5 out of 5 stars

Air conditioning fault

All the staff at Peugeot Walton was extremely helpful as always. My air conditioning stopped working and my car was booked in and looked at straight away. At first nobody new what the fault was, but after further investigation by Peugeot it was confirmed that the compressor was faulty and needed replacement. The car was booked in a week later and I was given a loan car for the entire time my car was being repaired. I received great service, and I cannot recommend Walton Peugeot enough.

July 8, 2024
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Reply from Stellantis &You UK - Peugeot Walton

Suzanne, we are very happy we could provide you with a positive experience! Thank you, and have a fantastic day!

Rated 5 out of 5 stars

Amazing service!!

Have been a customer for few years and as always "thankyou so much" for an amazing service will recommend Yanni to my friends, as always he has gone above and beyond.
I was feeling so nervous driving the new car but Yanni has been very helpful,supportive, we had my test drive and he was very patient ,encouraging and really made me feel relax, I now have my new car and really enjoying driving it.
Thankyou so much Yanni!

July 30, 2024
Unprompted review
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Reply from Stellantis &You UK - Peugeot Walton

Hi Maria Hyde, thank you so much for your positive comments about Yanni at Stellantis &You Peugeot Walton! Thank you, and have a fantastic day!

Rated 5 out of 5 stars

Excellent customer service

My husband and I cannot speak highly enough of the
customer service given by Sam Auger.
He put us at ease and explained all the questions we put him.
We were very happy with the purchase of the Peugeot 208 GT.
Thank you

July 29, 2024
Stellantis &You UK - Peugeot Walton logo

Reply from Stellantis &You UK - Peugeot Walton

Margit May, thank you for your kind review; we are happy to pass along your comments to Sam here at Stellantis &You Peugeot Walton! If you're ever in need of more help, please let us know!

Rated 5 out of 5 stars

Booking very easy and job done on time…

Booking very easy and job done on time while I waited and all staff very polite.

July 12, 2024
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Reply from Stellantis &You UK - Peugeot Walton

Derek Stonestreet, thank you for sharing your positive experience! We're looking forward to your next visit with us!

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