Stellantis &You UK - Peugeot Walton Reviews 

552
TrustScore 4.5 out of 5

4.7

143 Hersham Rd, KT12 1RR Walton on Thames, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Stellantis &You in Walton is a 200 mile round trip from where we live and the journey was well worth it. Carlos our salesman was charming, helpful and knowledgeable. I would certainly recommend Stella... See more

Company replied

Rated 5 out of 5 stars

Very happy with the service from Stellantis and You in Walton on Thames. Sam dealt with us and was friendly and professional throughout. There were a few minor things that needed to be addressed befor... See more

Company replied

Rated 5 out of 5 stars

We have just bought a new Peugeot e208. Everything about the experience was pleasant and efficient. Nothing was too much trouble; Ioannis Nakas was very helpful, managing to find the vehicle quickly... See more

Company replied

Rated 4 out of 5 stars

As a branch the staff are all excellent, such a shame that Michael left. But the general call centre is frustrating, annoying, don’t listen and keep pestering every couple of days even though I’ve tol... See more

Company replied


Company details

  1. Car Dealer

Written by the company

Stellantis &You UK the new name for Robins & Day across all 54 locations in the UK. We have a rich heritage in the UK with a history of over 100 years that had been focused on providing excellent customer service. Now as Stellantis &You UK we benefit from Stellantis, as one of the world’s leading automakers and is centred on customer experience. To show the important of closeness to customer and employee, there is no space present with “&You”.


Contact info

  • 143 Hersham Rd, KT12 1RR, Walton on Thames, United Kingdom

  • 0193 279 7350

4.7

Excellent

TrustScore 4.5 out of 5

552 reviews

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4.7

All reviews

(552)

3,056 reviews in the last 12 months

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Rated 5 out of 5 stars

Friendly staff

Friendly staff. Helpful and explained what was going on. Quick and efficient turn around.

July 16, 2024
Stellantis &You UK - Peugeot Walton logo

Reply from Stellantis &You UK - Peugeot Walton

Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Rated 5 out of 5 stars

Very helpful and kept me updated at all…

Very helpful and kept me updated at all times

July 16, 2024
Stellantis &You UK - Peugeot Walton logo

Reply from Stellantis &You UK - Peugeot Walton

We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Stellantis &You Peugeot Walton!

Rated 5 out of 5 stars

Buying a used car.

I walked in to the Walton showroom and I was met by Susan, a very pleasant, informative and helpful lady who assisted me all the way through the buying process. There was no rush and she answered all my concerns. Great experience.

July 13, 2024
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Reply from Stellantis &You UK - Peugeot Walton

Mark, thank you for your kind review; we are happy to pass along your comments to Susan here at Stellantis &You Peugeot Walton! Please don't hesitate to reach out to us if there's anything more we can do!

Rated 5 out of 5 stars

A delightful experience.

Carlos Diogo was a very personable member of the Peugeot team at Walton. He was very knowledgeable about the models available and listened to my wants and needs to help me choose the perfect car for me. The process all went through as expected and he kept me fully informed as to what was happening and when. He advised me of what I needed to do and advised how to do it.

July 13, 2024
Unprompted review
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Reply from Stellantis &You UK - Peugeot Walton

Kenneth, we are very happy we could provide you with a positive experience! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Stellantis &You Peugeot Walton!

Rated 5 out of 5 stars

Used peugeot Walton since had car…

Used peugeot Walton since had car never had problem staff always polite and helpful will use again

June 24, 2024
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Reply from Stellantis &You UK - Peugeot Walton

Hi Staines, thank you for taking the time to leave a review for us at Stellantis &You Peugeot Walton. We're happy we could meet your expectations! Thank you, and have a fantastic day!

Rated 5 out of 5 stars

Easy making appointment

Easy making appointment, having a fixed payment plan which pays for service, MOT, and Valeting the car and lastly a phone call a week later to ask is everything ok....l have already recommended this plan and Peugeot to family and friends.
Can't fault it.

June 18, 2024
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Reply from Stellantis &You UK - Peugeot Walton

Hi John, thank you so much for your positive comments about Stellantis &You Peugeot Walton! Please don't hesitate to reach out to us if there's anything more we can do!

Rated 5 out of 5 stars

Absolutely brilliant purchasing…

Absolutely brilliant purchasing experience. David, our salesperson was as always professional and knowledgeable helping us through the range and keeping us informed up to delivery. I highly recommend Stellantis.

June 18, 2024
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Reply from Stellantis &You UK - Peugeot Walton

Chris Beaumont, thank you for your kind review; we are happy to pass along your comments to David here at Stellantis &You Peugeot Walton! If you're ever in need of more help, please let us know!

Rated 5 out of 5 stars

I brought a car this week from…

I brought a car this week from Stellantis & You Walton, David Connor was amazing, very chatty, very honest which is brilliant!
Very professional. He has kept in contact to make sure the car is ok. He has made the whole experience so easy. Amazing customer service. Thank you David.

June 10, 2024
Unprompted review
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Reply from Stellantis &You UK - Peugeot Walton

Hi Danielle,

Thank you for your praise and kind comments about Dave, I will be sure to pass them on.
We sincerely thank you for the positive review, and look forward to seeing you again soon!

Kind regards
Samuel French
New Car Sales Manager

Rated 5 out of 5 stars

I was kept informed all the way through…

I was kept informed all the way through the process by both calls and emails. Professional care and a good experience again- my third time.

May 28, 2024
Unprompted review
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Reply from Stellantis &You UK - Peugeot Walton

Ian Munnery, thank you so much for your high rating! We look forward to your next visit! Take care!

Rated 4 out of 5 stars

Knowledgeable Car Salesman.

I was lucky to be dealt with by a knowledgeable and personable sales expert. There was an immediate connection and I never felt pressured.

May 16, 2024
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Reply from Stellantis &You UK - Peugeot Walton

Hi Paul Brown, thank you so much for your positive comments about Stellantis &You Peugeot Walton!

Rated 5 out of 5 stars

Recall notice

Good and quick service, no issues

May 17, 2024
Unprompted review
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Reply from Stellantis &You UK - Peugeot Walton

Rachel Gow, we are very happy we could provide you with a positive experience!

Rated 5 out of 5 stars

First class experience

Excellent service and help from the whole team - sales and service.

May 16, 2024
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Reply from Stellantis &You UK - Peugeot Walton

Hi I. Murphy, thank you for taking the time to leave a review for us at Stellantis &You Peugeot Walton. We're happy we could meet your expectations!

Rated 5 out of 5 stars

Professional; courteous & positive experience

Professional, couteous & knowledgable staff, booking in process was smooth and everything explained clearly by Nico & Michael at the service desk. The inspections & work done was thoroughly and I am overall more than satisfied with this dealership. Positive experience all round and I would not hesitate to return here. Highly recommend

May 13, 2024
Unprompted review
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Reply from Stellantis &You UK - Peugeot Walton

N S, thank you for your kind review; we are happy to pass along your comments to the team here at Stellantis &You Peugeot Walton! If you're ever in need of more help, please let us know!

Rated 4 out of 5 stars

Straight forward and friendly help and…

Straight forward and friendly help and advice

May 10, 2024
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Reply from Stellantis &You UK - Peugeot Walton

Andrew, thank you for sharing your positive experience! We hope to be of service to you again in the future.
Best wishes,
Stellantis &You Peugeot Walton

Rated 5 out of 5 stars

polite staff always ready to work with…

polite staff always ready to work with you, and have a great expertise to help with any problems. always willing to go above and beyond to assist disabled customers with your needs

May 9, 2024
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Reply from Stellantis &You UK - Peugeot Walton

Thank you so much for your 5star review. Our team are always on hand to help with your motoring needs. Have a great weekend!

Rated 5 out of 5 stars

Great staff

Great staff, fix my car and we’re all very professional and friendly. They did a health check of my car and explained what was the issues and when we should fix them. Really recommend them.

May 9, 2024
Unprompted review
Stellantis &You UK - Peugeot Walton logo

Reply from Stellantis &You UK - Peugeot Walton

Camille Mandron, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out to us if there's anything more we can do!

Rated 5 out of 5 stars

Excellent service from Nikolaos today

Excellent service from Nikolaos today. Thank you so much

May 7, 2024
Unprompted review
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Reply from Stellantis &You UK - Peugeot Walton

Kelly, we're glad you had such a wonderful experience with us! If you're ever in need of more help, please let us know!

Rated 5 out of 5 stars

Exceptional Service

I recently purchased a second-hand BMW X1 from Sam, and the experience was seamless from start to finish. He's the epitome of a top-notch salesperson - informative, approachable, and never pushy. Even when a gearbox issue arose, Sam handled it with ease, coordinating with the warranty provider and saving me from a hefty repair bill.

Throughout the entire process, Sam provided regular updates, promptly addressed any concerns I had, and even ensured minimal disruption to my routine by arranging a courtesy car. His professionalism and genuine care for customer satisfaction are unparalleled. He made what could have been a stressful situation incredibly smooth and hassle-free.

I highly recommend Sam to anyone in the market for a new car
and will definitely be returning to him for any future car purchases. Peugeot is lucky to have him on their team.

Thanks again, Sam, for your outstanding support!

April 26, 2024
Unprompted review
Stellantis &You UK - Peugeot Walton logo

Reply from Stellantis &You UK - Peugeot Walton

We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

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