I booked an appointment to view a vauxhall crossland and were helped by a sales person- Sean. He was extremely helpful and knowledgeable. Was a great experience, we had driven over an hour to get to t... See more
Company replied
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I booked an appointment to view a vauxhall crossland and were helped by a sales person- Sean. He was extremely helpful and knowledgeable. Was a great experience, we had driven over an hour to get to t... See more
Company replied
Ive been coming to vauxhall croydon more then expected but I have to praise 1 particular person. Her name is Chelsey! Walking into the vauxhall doors can be a stress for me but this young lady makes... See more
Company replied
Sean Burl was amazing. I had my eyes set on the Peugeot 3008, and he arranged a test drive without any fuss. He was able to answer all of my questions about the vehicle’s functionality and features cl... See more
Company replied
Visited Stellantis&You in Croydon and was greeted by a colleague called Shekira. She was polite and very helpful. To ensure my problem was resolved she spoke to her colleague Micheal who proceeded to... See more
Company replied
Stellantis &You UK the new name for Robins & Day across all 54 locations in the UK. We have a rich heritage in the UK with a history of over 100 years that had been focused on providing excellent customer service. Now as Stellantis &You UK we benefit from Stellantis, as one of the world’s leading automakers and is centred on customer experience. To show the important of closeness to customer and employee, there is no space present with “&You”.
15-21 Progress Way, CR0 4XD, Croydon, United Kingdom
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Victor was very helpful with my purchase of my new car (used) he explained everything to me and answered all my questions would recomend his service

Reply from Stellantis &You UK - Vauxhall Croydon
Thank you Chris for your outstanding service.

Reply from Stellantis &You UK - Vauxhall Croydon
From the moment I walked in the customer service stood out. Christopher was welcoming, helpful, and genuinely attentive. It’s rare to receive service this good these days — easily one of the best experiences I’ve had in a long time. I’ll absolutely be back!
Sahra and Kaltun

Reply from Stellantis &You UK - Vauxhall Croydon
Viktor was so helpful nothing was too much trouble and he helped us pensioners and sold us an excellent choice of car thank you Viktor.

Reply from Stellantis &You UK - Vauxhall Croydon
Viktor made the whole process of leasing a brand new car easy and straightforward. We got a good price and picked up the car without any delays. Thank you!

Reply from Stellantis &You UK - Vauxhall Croydon
Viktor was great help and very knowledgable. He made the buying experience very easy, and I am extremely happy with my new vehicle.

Reply from Stellantis &You UK - Vauxhall Croydon
Welcoming staff always great at answering phones

Reply from Stellantis &You UK - Vauxhall Croydon
Great experience overall since the first visit. Viktor was very helpful, professional and helpful. He assisted me with a trade in and getting the car I wanted delivered. Everything went smoothly without a fault. Highly recommended!

Reply from Stellantis &You UK - Vauxhall Croydon
I would give Stellantis Croydon zero stars if I could. Terrible customer service after an MOT appointment when staff there damaged my car key. They refused to acknowledge this, claiming it was already damaged when I brought it in. Do not use this garage unless you want to risk damage to your vehicle.

Reply from Stellantis &You UK - Vauxhall Croydon
I recently got a new car through Stellantis & you and can’t speak anymore highly about my experience.
My sales executive Alexander was exceptional and took a very consultative approach when guiding my partner and I.
Alexander took all of our requirements and helped us find a wonderful vehicle at the perfect price.
I would recommend them all day long.

Reply from Stellantis &You UK - Vauxhall Croydon
Viktor was calm, informative and I never felt pushed to buy. Car was ready, clean and any bits sorted on collection.

Reply from Stellantis &You UK - Vauxhall Croydon
Ive been coming to vauxhall croydon more then expected but I have to praise 1 particular person. Her name is Chelsey! Walking into the vauxhall doors can be a stress for me but this young lady makes my visits so much more comfortable. Always smiling and looking presentable. Welcomes you over with all information needed to explain step by step whats going to happen and what to expect. Never fails to ask me if im happy with all she's said.. she always deals with me correctly. Nice showroom . Very clean surroundings. I will add the workman outside are really nice too.

Reply from Stellantis &You UK - Vauxhall Croydon
I had a wonderful experience with purchasing my new vehicle. Viktor was very patient with my questions and explained things in-depth in a way that I was able to understand. Would highly recommend this branch and Viktor to others.

Reply from Stellantis &You UK - Vauxhall Croydon
Henry gave more impressions or motives me through explaining the value and the price and have polite talking or speaking to humbly, respectful way which attract me promptly to buy the cor

Reply from Stellantis &You UK - Vauxhall Croydon
Sean Burl was amazing. I had my eyes set on the Peugeot 3008, and he arranged a test drive without any fuss. He was able to answer all of my questions about the vehicle’s functionality and features clearly and confidently, which made the whole experience smooth and reassuring. His knowledge, patience, and professionalism really stood out.

Reply from Stellantis &You UK - Vauxhall Croydon
My electric car went in for a service and it's first MOT. It needed 2 new tyres, but only one was in stock. I had to return for the second tyre and MOT the following week. I delivered the car at 8 am (The time that they suggested). I called in at 3:15 pm. MOT done, but the tyre still had not been changed. Not very good customer service.

Reply from Stellantis &You UK - Vauxhall Croydon
Very honest and polite sales experience. Efficient service and excellent communication all round.

Reply from Stellantis &You UK - Vauxhall Croydon
Very smooth process of purchasing the car. Viktor was very good with communication and a smooth handover when picking up the car

Reply from Stellantis &You UK - Vauxhall Croydon
Viktor was amazing throughout, he was very helpful and informative and is a genuine miracle worker, thank you! He kept in great contact during the purchase which kept my mind at ease ☺️

Reply from Stellantis &You UK - Vauxhall Croydon
Viktor was very helpful when buying a new car and adding my old one in as part exchange. He was extremely knowledgeable and very friendly. He kept me informed of the progress throughout. Great service

Reply from Stellantis &You UK - Vauxhall Croydon
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