Stellantis &You UK - Vauxhall Croydon Reviews 

465
TrustScore 4.5 out of 5

4.6

15-21 Progress Way, CR0 4XD Croydon, GB


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Rated 5 out of 5 stars

Sean Burl was exceptionally friendly, knowledgeable, and made the entire process completely seamless and stress-free. He took care of every single detail from start to finish, delivering phenomenal, t... See more

Rated 5 out of 5 stars

I booked an appointment to view a vauxhall crossland and were helped by a sales person- Sean. He was extremely helpful and knowledgeable. Was a great experience, we had driven over an hour to get to t... See more

Company replied

Rated 5 out of 5 stars

Ive been coming to vauxhall croydon more then expected but I have to praise 1 particular person. Her name is Chelsey! Walking into the vauxhall doors can be a stress for me but this young lady makes... See more

Company replied

Rated 1 out of 5 stars

I would give Stellantis Croydon zero stars if I could. Terrible customer service after an MOT appointment when staff there damaged my car key. They refused to acknowledge this, claiming it was already... See more

Company replied


Company details

  1. Car Dealer

Written by the company

Stellantis &You UK the new name for Robins & Day across all 54 locations in the UK. We have a rich heritage in the UK with a history of over 100 years that had been focused on providing excellent customer service. Now as Stellantis &You UK we benefit from Stellantis, as one of the world’s leading automakers and is centred on customer experience. To show the important of closeness to customer and employee, there is no space present with “&You”.


Contact info

  • 15-21 Progress Way, CR0 4XD, Croydon, United Kingdom

  • 0208 3084 386

4.6

Excellent

TrustScore 4.5 out of 5

465 reviews

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1-star

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Replied to 98% of negative reviews

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4.6

All reviews

(465)

2,998 reviews in the last 12 months

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Rated 5 out of 5 stars

Great service

Viktor was very helpful when buying a new car and adding my old one in as part exchange. He was extremely knowledgeable and very friendly. He kept me informed of the progress throughout. Great service

September 24, 2025
Unprompted review
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Reply from Stellantis &You UK - Vauxhall Croydon

Hi Jess,
Thank you so much for your 5-star review!
We’re delighted to hear that Viktor provided helpful, knowledgeable, and friendly service throughout your car purchase and part exchange. Your kind words will be passed on to him — I’m sure he’ll be thrilled to hear your feedback.
Thank you for choosing Stellantis & You Vauxhall Croydon. We look forward to assisting you again in the future.

Rated 5 out of 5 stars

Alex bolah excellent

Alex bolah is best there very professional and serious about his job and giving you the best experience possible… give him a promotion

September 20, 2025
Unprompted review
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Reply from Stellantis &You UK - Vauxhall Croydon

Hi Paul,
Thank you so much for your 5-star review!
We’re delighted to hear that Alex Bolah provided such a professional and positive experience. Your kind words will be passed on to him — I’m sure he’ll be thrilled to hear your feedback (and we’ll certainly take note of your promotion suggestion!).
Thank you for choosing Stellantis & You Vauxhall Croydon. We look forward to assisting you again in the future.

Rated 5 out of 5 stars

I recently visited the Vauxhall…

I recently visited the Vauxhall dealership while deciding between a Volkswagen and a Vauxhall vehicle, and I’m so glad I did. I was assisted by a gentleman named Alexander Bolah, and I can honestly say he made all the difference in my decision.
From the moment we started talking, Alexander was professional, knowledgeable, and incredibly personable. He took the time to understand what I was looking for, answered all of my questions thoroughly, and made the entire experience feel easy and stress-free.
What truly set him apart was his genuine approach, he never made me feel pressured, and he helped me weigh my options in a clear, honest way. Thanks to his exceptional service, I confidently chose the Vauxhall, and I couldn't be happier with my decision.
If you're thinking about visiting this dealership, I highly recommend asking for Alexander Bolah. He made what could’ve been a difficult decision feel effortless, and I’m extremely satisfied with both the car and the experience.

September 12, 2025
Unprompted review
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Reply from Stellantis &You UK - Vauxhall Croydon

Hi Tyreisha,
Thank you so much for your wonderful 5-star review!
We’re thrilled to hear that Alexander Bolah provided such an exceptional experience and helped make your decision stress-free. Your kind words will be passed on to him — I’m sure he’ll be delighted to hear your feedback.
Thank you for choosing Stellantis & You Vauxhall Croydon. We hope you enjoy your new Vauxhall, and we look forward to welcoming you back in the future.

Rated 5 out of 5 stars

Great experience

Great experience. Very helpful, knowledgable, kind and friendly. Made it extremely easy. Ahmed Tejan was so helpful and made it such an easy and pleasant experience for me today. I would highly recommend.

September 15, 2025
Unprompted review
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Reply from Stellantis &You UK - Vauxhall Croydon

Hi Joanna,
Thank you so much for your 5-star review!
We’re delighted to hear that Ahmed Tejan provided such a helpful, knowledgeable, and friendly service, making your experience so easy and pleasant. Your kind words will be passed on to him — I’m sure he’ll be thrilled to hear your feedback.
Thank you for recommending Stellantis & You Vauxhall Croydon. We look forward to welcoming you back in the future.

Rated 5 out of 5 stars

Excellent customers service from Jamil…

Excellent customers service from Jamil Rahman. Very informative throughout the day. Great advice and support.

September 11, 2025
Unprompted review
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Reply from Stellantis &You UK - Vauxhall Croydon

Thank you so much for your wonderful feedback, Roma! We’re delighted to hear that Jamil Rahman provided informative, helpful, and supportive service throughout your visit. We’ll be sure to share your kind words with him, and we look forward to welcoming you back to Vauxhall Croydon in the future!
Kind regards,
Mustapha Lawson
General Manager
Stellantis &You Croydon

Rated 5 out of 5 stars

Fantastic service today by Iyaz Butt in…

Fantastic service today by Iyaz Butt in Croydon. Explained everything to me and made sure I was completely comfortable with everything that was being done to my vehicle. I needed additional work carried out and he worked with me to make sure the time and date was convenient. Couldn’t have asked for better service.

September 11, 2025
Unprompted review
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Reply from Stellantis &You UK - Vauxhall Croydon

Thank you so much for your wonderful feedback, Janine! We’re delighted to hear that Iyaz provided such attentive and accommodating service, ensuring you were fully comfortable with everything being done to your vehicle. We’ll be sure to share your kind words with him, and we look forward to welcoming you back to Croydon Stellantis &You in the future!
Kind regards,
Mustapha Lawson
General Manager
Stellantis &You Croydon

Rated 5 out of 5 stars

I dealt with Iyaz and he was very…

I dealt with Iyaz and he was very professional, communicative and helpful in dealing with my timing belt repair. Definitely recommend!

September 10, 2025
Unprompted review
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Reply from Stellantis &You UK - Vauxhall Croydon

Thank you so much for your kind words, Lauren! We’re delighted to hear that Iyaz provided professional, communicative, and helpful service during your timing belt repair. We’ll be sure to share your feedback with him, and we look forward to welcoming you back to Croydon Stellantis &You in the future!
Kind regards,
Mustapha Lawson
General Manager
Stellantis &You Croydon

Rated 5 out of 5 stars

GRANDLAND Repair

Iyaz, Mustafa, Leo and the whole team have been amazing throughout the process of getting vehicle repaired, amazing team!

September 8, 2025
Unprompted review
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Reply from Stellantis &You UK - Vauxhall Croydon

Thank you, Isaac, for your fantastic 5-star review! We’re so pleased to hear that the team were able to support you throughout your repair. Your kind words mean a lot, and we’ll be sure to share them with everyone involved.
We look forward to welcoming you again in the future.
Mustapha Lawson
General Manager

Rated 5 out of 5 stars

Iyaz

Iyaz Butt, was great in his customer service and even though the day didn’t run smoothly, he kept me updated throughout.

September 5, 2025
Unprompted review
Stellantis &You UK - Vauxhall Croydon logo

Reply from Stellantis &You UK - Vauxhall Croydon

Hi Georgia,
Thank you so much for your 5-star review!
We’re delighted to hear that Iyaz Butt provided excellent customer service and kept you updated throughout your visit, even on a busy day. Your kind words will be passed on to him — I’m sure he’ll be thrilled to hear your feedback.
Thank you for choosing Stellantis & You Vauxhall Croydon. We look forward to welcoming you back in the future.

Rated 5 out of 5 stars

Victor

Sales person Victor is competent knowledgeable and efficient in deal with all my customer queries. This is the second car that I’ve purchased through and it’s been a real pleasure.

September 5, 2025
Unprompted review
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Reply from Stellantis &You UK - Vauxhall Croydon

Thank you so much for your wonderful feedback, Dave! We’re delighted to hear that Victor provided competent, knowledgeable, and efficient service throughout your car purchase. It’s fantastic to know that your second experience with us has been such a pleasure. We’ll be sure to share your kind words with Victor, and we look forward to welcoming you back to Stellantis Croydon in the future!
Kind regards,
Mustapha Lawson
General Manager
Stellantis &You Croydon

Rated 5 out of 5 stars

Customer Care at Stellanis

From the moment I arrived at Stellantis, yesterday morning, Iyaz was smiling and greeted me warmly. I already felt like a customer and not just a number on a piece of paper.
The MoT process at Stellantis was reasonably quick, as I patiently waited in the lounge area, whilst reading my book.
Iyaz kept me informed and promptly delivered the MoT paperwork, for my car, once the MoT was complete.
He then advised it would be a bit longer as they wished to give the car a clean, as a courtesy. Blimey, I thought!
Once cleaned Iyaz escorted me to reception to settle the invoice. This was a very quick process; the car keys were swiftly handed over to me
and I thanked Iyaz before I left for home.
In summary, I’d like to praise Stellantis but particularly Iyas, for his excellent customer care. During my visit he was the consummate professional and treated me as a valued customer. It was a pleasure to write a review of my visit to Stellantis, with a particular focus on Iyaz and his perfect demonstration of customer care.
Thank you Stellantis and most of all, thank you Iyaz.
Mr Leo Kennedy

September 4, 2025
Unprompted review
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Reply from Stellantis &You UK - Vauxhall Croydon

Thank you so much for your detailed and wonderful feedback, Leo! We’re delighted to hear that Iyaz provided such exceptional customer care throughout your MoT visit, keeping you informed, comfortable, and valued every step of the way. It’s fantastic to know that his professionalism and attention to detail made such a positive impression. We’ll be sure to share your kind words with Iyaz and the team, and we look forward to welcoming you back to Vauxhall Croydon in the future!
Kind regards,
Mustapha Lawson
General Manager
Stellantis &You Croydon

Rated 5 out of 5 stars

Iyaz Butt was extremely helpful

September 3, 2025
Unprompted review
Stellantis &You UK - Vauxhall Croydon logo

Reply from Stellantis &You UK - Vauxhall Croydon

Hi Joanna,
Thank you for your 5-star review!
We’re delighted to hear that Iyaz Butt provided such helpful service. Your kind words will be passed on to him — I’m sure he’ll be thrilled to hear your feedback.
Thank you for choosing Stellantis & You Vauxhall Croydon. We look forward to welcoming you back in the future.

Rated 5 out of 5 stars

Jamil was exceptionally helpful

Jamil was exceptionally helpful. Gave regular updates through out the day. 5 star service

September 3, 2025
Unprompted review
Stellantis &You UK - Vauxhall Croydon logo

Reply from Stellantis &You UK - Vauxhall Croydon

Hi Valentine,
Thank you so much for your 5-star review!
We’re delighted to hear that Jamil provided exceptional service and kept you updated throughout the day. Your kind words will be passed on to him — I’m sure he’ll be thrilled to hear your feedback.
Thank you for choosing Stellantis & You Vauxhall Croydon. We look forward to welcoming you back in the future.

Rated 5 out of 5 stars

Great Car Buying Experience

“From start to finish, the whole car purchase process has been smooth and hassle-free. I was kept fully informed at every stage and everything was handled professionally. Viktor has been fantastic throughout – friendly, knowledgeable, and always quick to answer any questions. I would highly recommend both the service and Viktor to anyone looking to buy a car.”

September 3, 2025
Unprompted review
Stellantis &You UK - Vauxhall Croydon logo

Reply from Stellantis &You UK - Vauxhall Croydon

Hi Tanya,
Thank you so much for your 5-star review!
We’re delighted to hear that Viktor made your car buying experience smooth and hassle-free. Your kind words about his professionalism, knowledge, and friendliness will be passed on to him — I’m sure he’ll be thrilled to hear your feedback.
Thank you for recommending Stellantis & You Vauxhall Croydon. We hope you enjoy your new car and look forward to assisting you again in the future.

Rated 5 out of 5 stars

Service

Iyaz very good

September 2, 2025
Unprompted review
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Reply from Stellantis &You UK - Vauxhall Croydon

Thank you for your 5-star review, Margaret.
We’re delighted to hear that Iyaz provided you with excellent service. Your feedback is greatly appreciated, and we’ll be sure to pass your kind words on to him.
We look forward to welcoming you back to Stellantis &You Vauxhall Croydon in the future!
Kind regards,
Mustapha Lawson
General Manager

Rated 5 out of 5 stars

Very professional

Very professional, friendly and efficient service. Would like to thank Iyaz for progressing my car through the workshop. Very impressed with Stellantis compared with some other Peugeot dealerships.

September 2, 2025
Unprompted review
Stellantis &You UK - Vauxhall Croydon logo

Reply from Stellantis &You UK - Vauxhall Croydon

Thank you for your 5-star review, Dominic
We’re delighted to hear that Iyaz provided such professional, friendly, and efficient service and that your experience with Stellantis &You Vauxhall Croydon impressed you. We’ll be sure to pass your kind words on to him.
We look forward to welcoming you back!
Mustapha Lawson
General Manager

Rated 5 out of 5 stars

MoT & Service

MoT & Service
Iyaz was very helpful & efficient.
Kept me up to date throughout the day.
Friendly member of staff.

September 1, 2025
Unprompted review
Stellantis &You UK - Vauxhall Croydon logo

Reply from Stellantis &You UK - Vauxhall Croydon

Thank you for your 5-star review, Daryl.
We’re pleased to hear that Iyaz provided helpful and efficient service during your MOT and service, keeping you updated throughout the day. Your kind words about his friendliness are much appreciated.
We look forward to welcoming you back to Stellantis &You Vauxhall Croydon!
Kind regards,
Mustapha
General Manager
Stellantis &You Vauxhall Croydon

Rated 5 out of 5 stars

Very welcoming and professional.

Overall the experience at Vauxhall has been excellent. When arrived spoke with Iyak Butt who was very welcoming and professional. He explained every step of the process for why my car was called in. When I collected my car, again he was very helpful explaining the health check and any recommendations that needed to be done on the car.

September 1, 2025
Unprompted review
Stellantis &You UK - Vauxhall Croydon logo

Reply from Stellantis &You UK - Vauxhall Croydon

Thank you for your fantastic 5-star review, Tina
We’re delighted to hear that Iyaz made your experience welcoming and professional, and that he clearly explained every step of the process and the health check recommendations. Your kind words mean a lot, and we’ll be sure to pass them on to him.
We look forward to seeing you again at Stellantis &You Vauxhall Croydon!
Kind regards,
Mustapha Lawson
General Manager
Stellantis &You Vauxhall Croydon

Rated 5 out of 5 stars

Iyaz was brilliant

Iyaz was brilliant. He kept me regularly updated. The service was complete within a quick timeframe and he gave excellent customer service.

August 29, 2025
Unprompted review
Stellantis &You UK - Vauxhall Croydon logo

Reply from Stellantis &You UK - Vauxhall Croydon

Hi Mel,
Thank you for your fantastic 5-star review! We’re delighted to hear that Iyaz kept you regularly updated and ensured your service was completed quickly and smoothly. It’s great to know his excellent customer service made such a positive impression.
We really appreciate your feedback and look forward to seeing you again.
Mustapha Lawson
General Manager

Rated 5 out of 5 stars

Booked in with Iyaz for a services

Booked in with Iyaz for a services. And I have to say customer services was 10/10. He ensured to call me twice throughout the day with updates and times. Extremely professional and efficient and a very enthusiastic member of the team.

August 29, 2025
Unprompted review
Stellantis &You UK - Vauxhall Croydon logo

Reply from Stellantis &You UK - Vauxhall Croydon

Hi Lewis,
Thank you so much for your fantastic 5-star review. We’re delighted to hear that Iyaz looked after you so well and kept you updated throughout the day. Professional, efficient, and enthusiastic service is precisely what we strive to deliver, and it’s fantastic to see Iyaz recognised for doing just that.
We look forward to welcoming you back again soon. 
Mustapha Lawson
General Manager

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