Stellantis &You UK - Vauxhall Croydon Reviews 

468
TrustScore 4.5 out of 5

4.6

15-21 Progress Way, CR0 4XD Croydon, GB


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See what reviewers are saying

Rated 4 out of 5 stars

Our first experience of Vauxhall, was pleasant. Sean was very polite and extremely helpful. He talked us through all the financing possibilities and current deals which can feel quite overwhelming at... See more

Rated 5 out of 5 stars

Sean Burl was exceptionally friendly, knowledgeable, and made the entire process completely seamless and stress-free. He took care of every single detail from start to finish, delivering phenomenal, t... See more

Rated 5 out of 5 stars

Sean burl top man to deal with very respectfully and helpfull everyone here is helpfully but sean burl is the main number 1 for me

Rated 5 out of 5 stars

I booked an appointment to view a vauxhall crossland and were helped by a sales person- Sean. He was extremely helpful and knowledgeable. Was a great experience, we had driven over an hour to get to t... See more

Company replied


Company details

  1. Car Dealer

Written by the company

Stellantis &You UK the new name for Robins & Day across all 54 locations in the UK. We have a rich heritage in the UK with a history of over 100 years that had been focused on providing excellent customer service. Now as Stellantis &You UK we benefit from Stellantis, as one of the world’s leading automakers and is centred on customer experience. To show the important of closeness to customer and employee, there is no space present with “&You”.


Contact info

  • 15-21 Progress Way, CR0 4XD, Croydon, United Kingdom

  • 0208 3084 386

4.6

Excellent

TrustScore 4.5 out of 5

468 reviews

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Replied to 97% of negative reviews

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4.6

All reviews

(468)

3,026 reviews in the last 12 months

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Rated 5 out of 5 stars

Viktor was very helpful and friendly

August 9, 2024
Unprompted review
Stellantis &You UK - Vauxhall Croydon logo

Reply from Stellantis &You UK - Vauxhall Croydon

Thank you again for taking the time to let us know how we did. We hope you have a great day! We are always more than happy to assist you if anything else comes up. Take care!

Rated 5 out of 5 stars

Sean Burl

Sean Burl

Very helpful through our process of selecting a new car.

August 4, 2024
Unprompted review
Stellantis &You UK - Vauxhall Croydon logo

Reply from Stellantis &You UK - Vauxhall Croydon

Hello Clark Sargeant, we appreciate you taking the time to leave us this feedback about your recent visit and experience with Sean one of our sales consultants. We hope to see you soon!

Rated 5 out of 5 stars

Exceptional Service!

Ahmed was incredibly patient, understanding, and helpful throughout the entire car-buying process. His professionalism and dedication made the experience smooth and enjoyable. Highly recommend!

August 3, 2024
Unprompted review
Stellantis &You UK - Vauxhall Croydon logo

Reply from Stellantis &You UK - Vauxhall Croydon

Catherine Taiwo, thank you for your kind words and this wonderful review! Ahmed is a valued member of our team and it’s lovely to hear about your recent experience.Thank you, and have a fantastic day!

Rated 5 out of 5 stars

Helpful staff especially Tracey

Helpful staff especially Tracey, very patient with me and my million requests

August 3, 2024
Unprompted review
Stellantis &You UK - Vauxhall Croydon logo

Reply from Stellantis &You UK - Vauxhall Croydon

Nets, we're happy you found our staff to be so supportive during your experience here at Stellantis &You Vauxhall Croydon. I shall look forward to sharing this with Tracey and the rest of the team.Thank you, and have a fantastic day!

Rated 5 out of 5 stars

Mark was very helpful made everything…

Mark was very helpful made everything clear .

July 24, 2024
Unprompted review
Stellantis &You UK - Vauxhall Croydon logo

Reply from Stellantis &You UK - Vauxhall Croydon

Kevin Allen, we are very happy we could provide you with a positive experience! Thank you, and have a fantastic day!

Rated 5 out of 5 stars

Highly recommend

Mark was very helpful, quick and easy service. Highly recommend.

July 24, 2024
Unprompted review
Stellantis &You UK - Vauxhall Croydon logo

Reply from Stellantis &You UK - Vauxhall Croydon

Hi Leah, thank you for taking the time to leave a review for us at Stellantis &You Vauxhall Croydon. We're happy we could meet your expectations! Thank you, and have a fantastic day!

Rated 5 out of 5 stars

Ahmed was fantastic told me everything…

Ahmed was fantastic told me everything I needed to know about my new car.
He was very friendly and polite

July 22, 2024
Unprompted review
Stellantis &You UK - Vauxhall Croydon logo

Reply from Stellantis &You UK - Vauxhall Croydon

Sherrie Maudner, we're happy you found Ahmed to be so supportive during your experience here at Stellantis &You Vauxhall Croydon. Thank you, and have a fantastic day!

Rated 5 out of 5 stars

Top service

Top service. Very happy with my new car. Highly recommended dealer.

July 22, 2024
Unprompted review
Stellantis &You UK - Vauxhall Croydon logo

Reply from Stellantis &You UK - Vauxhall Croydon

Hi Bare Knuckle Beatz, we are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!

Rated 5 out of 5 stars

Very smooth transaction from start to…

Very smooth transaction from start to finish, Victor was great with communication and always called when planned. Everything was done so quickly, very happy with the service I have recieved.

July 12, 2024
Unprompted review
Stellantis &You UK - Vauxhall Croydon logo

Reply from Stellantis &You UK - Vauxhall Croydon

Hi Rebecca, thank you for taking the time to leave a review for us at Stellantis &You Vauxhall Croydon and in particular how Viktor our Sales consultant looked after you.We're happy we could meet your expectations! Thank you, and have a fantastic day!

Rated 5 out of 5 stars
Stellantis &You UK - Vauxhall Croydon logo

Reply from Stellantis &You UK - Vauxhall Croydon

We are so pleased you enjoyed your visit to Stellantis &You Vauxhall Croydon! Thank you, and have a fantastic day!

Rated 5 out of 5 stars

Brilliant service from Tracey…

Brilliant service from Tracey Murphy..... a very professional, friendly and smooth experience. Everything fully explained and purchase made easy.

July 11, 2024
Unprompted review
Stellantis &You UK - Vauxhall Croydon logo

Reply from Stellantis &You UK - Vauxhall Croydon

Pope (michael), thank you for your kind review; we are happy to pass along your comments to the team here at Stellantis &You Vauxhall Croydon! Thank you, and have a fantastic day!

Rated 5 out of 5 stars

Tracy was very helpful and helped me…

Tracy was very helpful and helped me all the way though my experience would highly recommend
She’s a star

July 5, 2024
Unprompted review
Stellantis &You UK - Vauxhall Croydon logo

Reply from Stellantis &You UK - Vauxhall Croydon

Amanda, thank you for your kind words about Tracey one of our fantastic sales consultants and this wonderful review! We hope to see you soon!

Rated 5 out of 5 stars

Excellent service Victor was fantastic…

Excellent service Victor was fantastic not pushy and told you all the facts no nonsense.

July 5, 2024
Unprompted review
Stellantis &You UK - Vauxhall Croydon logo

Reply from Stellantis &You UK - Vauxhall Croydon

Hayley, we are very happy we and in particular Victor could provide you with a positive experience! Thank you again for the great review!

Rated 5 out of 5 stars

Very friendly

Very friendly, work was done well car came back looking beautifully clean

June 24, 2024
Stellantis &You UK - Vauxhall Croydon logo

Reply from Stellantis &You UK - Vauxhall Croydon

Hi Christina Gunes, thank you for taking the time to leave a review for us at Stellantis &You Vauxhall Croydon. We're happy we could meet your expectations! Thank you again for leaving us this response!

Rated 5 out of 5 stars

Ahmed was very helpful and kept me…

Ahmed was very helpful and kept me updated during the process

June 25, 2024
Unprompted review
Stellantis &You UK - Vauxhall Croydon logo

Reply from Stellantis &You UK - Vauxhall Croydon

Consumer, thank you for your kind review; we are happy to pass along your comments to the team here at Stellantis &You Vauxhall Croydon! Thank you again for leaving us this response!

Rated 5 out of 5 stars

I saw Sean Burl at Vauxhall Croydon.

I saw Sean Burl at Vauxhall Croydon.
Experience was friendly & definitely recommend in terms of Customer Service.

June 24, 2024
Unprompted review
Stellantis &You UK - Vauxhall Croydon logo

Reply from Stellantis &You UK - Vauxhall Croydon

Jemba, we are so pleased you enjoyed your visit to Stellantis &You Vauxhall Croydon! and that Sean looked after well. Have a lovely rest of the day.

Rated 5 out of 5 stars

Very good experience

Very good experience, very helpful

June 22, 2024
Unprompted review
Stellantis &You UK - Vauxhall Croydon logo

Reply from Stellantis &You UK - Vauxhall Croydon

Andy, thank you so much for the positive review! We hope to see you soon!

Rated 5 out of 5 stars

Highly recommended! Premium service!

Highly recommended!
I booked my car in for a Health check due to a misfire of the engine a couple of weeks back. The service team at Stellantis &You Croydon have been impeccable, with a special mention to Jamil and Allan.

I was stressed when I arrived at Stellantis due to an expensive diagnostic at another garage which had offered no solutions.

Jamil was empathetic and actively listened to the issue, and after the Health check offered a repair solution.

Today I came in for the repairs and was kept up to date all through the day with text / call on the progress.

Additionally their Technician did an extra check being aware of the previous issue and has advised an additional step going forward.

A massive FIVE STARS to Stellantis & You Croydon, the service and care I received from yourselves has been absolutely premium. I will definitely be making use of your services going forward.
Keep shining!

June 19, 2024
Unprompted review
Stellantis &You UK - Vauxhall Croydon logo

Reply from Stellantis &You UK - Vauxhall Croydon

Angela D, we're happy you found our staff Jamil & Alan to be so supportive during your experience here at Stellantis &You Vauxhall Croydon. It was great to read about this experience you had with us and I shall look forward to sharing this with the team. Thank you.

Rated 5 out of 5 stars

Very helpful excellent customer service

Very helpful excellent customer service

June 18, 2024
Unprompted review
Stellantis &You UK - Vauxhall Croydon logo

Reply from Stellantis &You UK - Vauxhall Croydon

Thank you for your recent review, we very much appreciate you taking time out to provide us this positive feedback of your recent visit.

Rated 5 out of 5 stars

Great service

Viktor was great, helpful and friendly

June 17, 2024
Unprompted review
Stellantis &You UK - Vauxhall Croydon logo

Reply from Stellantis &You UK - Vauxhall Croydon

Hello Simon, thank you; we appreciate your feedback about your experience with us an Viktor one of our fantastic sales consultants! Thank you, and have a fantastic day!

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