Our first experience of Vauxhall, was pleasant. Sean was very polite and extremely helpful. He talked us through all the financing possibilities and current deals which can feel quite overwhelming at... See more
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Sean Burl was exceptionally friendly, knowledgeable, and made the entire process completely seamless and stress-free. He took care of every single detail from start to finish, delivering phenomenal, t... See more
Company replied
Sean burl top man to deal with very respectfully and helpfull everyone here is helpfully but sean burl is the main number 1 for me
I booked an appointment to view a vauxhall crossland and were helped by a sales person- Sean. He was extremely helpful and knowledgeable. Was a great experience, we had driven over an hour to get to t... See more
Company replied
Company details
Written by the company
Stellantis &You UK the new name for Robins & Day across all 54 locations in the UK. We have a rich heritage in the UK with a history of over 100 years that had been focused on providing excellent customer service. Now as Stellantis &You UK we benefit from Stellantis, as one of the world’s leading automakers and is centred on customer experience. To show the important of closeness to customer and employee, there is no space present with “&You”.
Contact info
15-21 Progress Way, CR0 4XD, Croydon, United Kingdom
- 0208 3084 386
4.6
Excellent
468 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 97% of negative reviews
Typically replies within 1 month
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Service assistant was helpful and…
Service assistant was helpful and friendly and explained what service had been undertaken
June 14, 2024
Reply from Stellantis &You UK - Vauxhall Croydon
Hi Mr White, thank you for taking the time to leave a review for us at Stellantis &You Vauxhall Croydon. We're happy we could meet your expectations!
Very helpful
Very helpful, kept well informed, smooth transaction, great dealer (Ahmed) was fantastic very helpful, would highly recommend A******
June 14, 2024
Unprompted review
Reply from Stellantis &You UK - Vauxhall Croydon
Thank you for this review of your recent experience with Ahmed one of our sales representatives here at Croydon. Have a great day.
Sean served me at the time of buying a…
Sean served me at the time of buying a car. He is a very polite young and patient guy, who is willing to assist and answer all your questions.
Thank you
June 13, 2024
Unprompted review
Reply from Stellantis &You UK - Vauxhall Croydon
Hello Lisilo, thank you; we appreciate your feedback! It is great to share this with the team and in particular Sean. Have a lovely day.
These people have a dicusting attitude
These people have a dicusting attitude
June 12, 2024
Unprompted review
Reply from Stellantis &You UK - Vauxhall Croydon
Alex, we're disappointed to hear of the negative experience you had at our location. For us to gain a greater understanding can I request you email our General Manager Stuart Sim who would like to understand in greater detail the reason as to why the service we provided to you resulted in this feedback. This is a very unusual occurrence and we would like to learn and educate our team members whom were looking after you. If you can email stuart.sim1@stellantis.com and provide a suitable contact number or your registration number of the car then we will do our very best to understand and make the changes. I look forward to hearing from you.
Your people are rude and usless
Your people are rude and usless
Have not contacted me as you should have. I have contacted them numerous times to be lied to
You said the vehicle would be ready lunchtime today 12/6/24 and now I'm told 5pm
For you to change an oil filter is to difficult
The attitude of your staff is awful
They have got some real attitude issues both on the phone and in person
If I could rate you 0 stars out 5 I would
My final note would be to avoid you people at all times
June 11, 2024
Unprompted review
Reply from Stellantis &You UK - Vauxhall Croydon
We appreciate all reviews as this allows us to review and understand. Although our workshop planning and timings are on the whole reasonably accurate there can be situations that may affect these timings such as a delay in parts delivery or a miss pick from the central hub. We will review this case to understand where it went wrong for you and speak to those whom you had communication with. Sorry we fell short on this occasion.If you are able to email our Aftersales manager your details as it will be hard for us to track from this review. Please reach out to Afzal.ahmad1@stellantis.com
Sean was very professional and…
Sean was very professional and knowledgeable
June 9, 2024
Unprompted review
Reply from Stellantis &You UK - Vauxhall Croydon
Carly, we are so pleased you enjoyed your visit to Stellantis &You Vauxhall Croydon! We look forward to your next visit! Take care!
Viktor was my salesman
Viktor was my salesman, kept me up to date all along the sales progress. Nice and easy to deal with, and explained everything, would definitely use again
June 8, 2024
Unprompted review
Reply from Stellantis &You UK - Vauxhall Croydon
Hello Glyn Morgan, thank you; we appreciate your feedback! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
Tracy customer service
Tracey was very helpful and patient and knew exactly what she was doing and made us feel very comfortable and helped us find the best suitable car for my nan she is happy with her choice, we would definitely recommend speaking to Tracey for any information you may need.
Thanks Paige & Wendy
June 6, 2024
Unprompted review
Reply from Stellantis &You UK - Vauxhall Croydon
Hi Paige, we are very happy to have provided you with such a positive experience! Tracey will be really please to receive this feedback and i am looking forward to sharing it with her and the rest of the team. I hope you nan enjoys the car and if you have any questions, please don't hesitate to reach out to Tracey or anyone of the team here at Croydon Stellantis &You.
Amazing service
Amazing service, very friendly and professional from the first call.
June 3, 2024
Unprompted review
Reply from Stellantis &You UK - Vauxhall Croydon
Jodie Morris, we're happy to hear you had such a positive experience with our team! Thank you so much again for your feedback! We hope you have a great day!
Very helpful and honest dealer
Very helpful and honest dealer. Friendly and welcoming. The whole experience was a pleasure and no stress.
June 1, 2024
Unprompted review
Reply from Stellantis &You UK - Vauxhall Croydon
Dear Consumer, thank you so much for the positive review! And letting our team know how we did! We look forward to helping again in the future. Take care!
Viktor was a great salesman
Viktor was a great salesman, took his time to show us the car in great details. A 5 star experience and would highly recommend.
June 1, 2024
Unprompted review
Reply from Stellantis &You UK - Vauxhall Croydon
Andrew N, thank you for sharing your positive experience that you received whilst visiting our Dealership, I look forward to sharing this with Victor and the rest of the team. Have a wonderful day.
I messed up my booking and booked with…
I messed up my booking and booked with w j king but it wasn't under my service plan. Croydon stellantis were amazing fitting me in so last minute so that my MOT didn't expire! I can't thank them enough! It was seamless on the day, I couldn't fault the service. Jamil was really friendly and informative. I'd definitely recommend this garage for servicing!
May 31, 2024
Reply from Stellantis &You UK - Vauxhall Croydon
Katie, we're happy you found our staff and in particular Jamil one of our customer advisors to be so supportive during your experience here at Stellantis &You Vauxhall Croydon. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Stellantis &You Vauxhall Croydon!
Viktor was incredibly helpful with the…
Viktor was incredibly helpful with the whole process and explained everything clearly. Would definitely recommend
May 31, 2024
Unprompted review
Reply from Stellantis &You UK - Vauxhall Croydon
Hi Liam, thank you for taking the time to leave a review for us at Stellantis &You Vauxhall Croydon. We're happy we could meet your expectations! Thank you, and have a fantastic day!
Very good service from Mark.
May 29, 2024
Unprompted review
Reply from Stellantis &You UK - Vauxhall Croydon
Thank you again for taking the time to let us know how we did. We hope you have a great day!
Fabulous experience
Fabulous experience. Ahmed helped with everything, first experience at buying a new car and have no faults with the help received. Great salesman and would highly recommend purchasing with this gentlemen. Thank you!
May 29, 2024
Unprompted review
Reply from Stellantis &You UK - Vauxhall Croydon
Gemma, thank you for your kind review; we are happy to pass along your comments to the team here at Stellantis &You Vauxhall Croydon! Thank you, and have a fantastic day!
Collecting our new car was a quick and easy
Today we collected our new car and Mark as always was fantastic and made everything so quick and easy. Thank you
May 22, 2024
Unprompted review
Reply from Stellantis &You UK - Vauxhall Croydon
India Vanterpool, thank you so much for the positive review! It’s great to hear about your feedback about Mark and most importantly enjoy your new car.
Reply from Stellantis &You UK - Vauxhall Croydon
Kd, we are so pleased you enjoyed your visit to Stellantis &You Vauxhall Croydon! Where Mark our Motability specialist wa o hand to look after you.Thank you, and have a fantastic day!
Tracey was fantastic
Tracey was fantastic, she help me to get my desired car, she was very clear very helpful and brilliant.
May 20, 2024
Unprompted review
Reply from Stellantis &You UK - Vauxhall Croydon
Tanisha Martin, we're happy you found our staff to be so supportive during your experience here at Stellantis &You Vauxhall Croydon. Thank you, and have a fantastic day!
Mark Carter
Mark Carter, what an absolute legend. Great communication, kept us informed throughout and was great support. Thank you.
May 17, 2024
Unprompted review
Reply from Stellantis &You UK - Vauxhall Croydon
M T, thank you for your kind review; we are happy to pass along your comments to Mark and share this with the team here at Stellantis &You Vauxhall Croydon!
Very easy and cheap
May 16, 2024
Reply from Stellantis &You UK - Vauxhall Croydon
Thank you again for taking the time to let us know how we did. We hope you have a great day!
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