Stellantis &You UK - Vauxhall Wimbledon Reviews 

Great service - Mehdi was particularly helpful and quick at understanding our needs. He took the time to explain all the options and provided us with very detailed information about he vehicles and the products on offer. Overall amazing service.

Mehdi the salesman was top class, always kept me in the loop and explained everything clearly.

Brilliant service from Ash! Couldn’t have been more helpful and patient whilst explaining all the options available to us. Would highly recommend to anyone looking to purchase a car to visit this showroom and ask for Ash.

Amazing service from mehdi, went out of his way to help me with something outside of his normal job, he managed to get more done in 10 mins than anyone else in over a week

So many glowing reviews for Ash and here is another one!

From start to finish Ash was fantastic, I couldn't have asked for a more friendly, informative and genuine sales executive, especially having had a poor experience at a Vauxhall dealership the day before... walking into Stellantis, Wimbledon was like a breath of fresh air.

The very lovely lady who welcomed us in (sorry, I've forgotten her name) was also so warm and friendly and both of them together made me want to hand over my money before even doing on a test drive, lol.

Big thanks for a great experience, even though sadly I did not go ahead with the sale. I hope to be back very soon!

The customer service was really good, we had help and guidance thoughtout our time at the showroom.

Had a really good experience buying my new car. The staff were really helpful, Ash was extremely knowledgeable and helpful. My overall experience was stress free and really easy. Would recommend.

Our salesman Reece Elverstone was friendly and helpful all through the buying process. He provided simple and effective information to all questions.

Excellent customer service by Ashley Coombs

Ash was absolutely amazing!
Knew the cars features, answered every question with a detailed and accurate answer. The whole purchase was easy and smooth. Would 1000% recommend this dealership! This is my second car purchased from them and both experiences were easy and smooth.

Everything was made clear, all our questions answered, friendly informative, and helpful. We were allowed to take our time to look around and decide what vehicle would be the best fit.

Bought my car here on Wednesday for a service and mot. Health check was carried out and I was told I needed a new offside front wish bone-needs replacing bottom ball joint split new lower arm required (MOT fail) costing £591.17 to fix and a dim light bulb (suspected) wiring issue costing £298.00 to fix. I took my car back a bought it somewhere else for them to call and explain that my car was on the ramp and my locking wheel nut was not in my car. So I call stellantis and you Wimbledon to discover the technician still had my belongings after denying that they initially had it . Because of the inconvenience caused I now had to get a cab with my 5 month old son to collect, get a cab to the garage where my car was then get a cab home. When I arrived at reception I asked to speak to the manager and how convenient he was apparently on a teams meeting. I asked if there was anyone else I could talk to about a complaint and also while I’m waiting is like my locking wheel but that they failed to put back in my car they wouldn’t let me talk to anyone above them unless they knew what it was about.The lady Nicole Kiberd laughed as she hadn’t it to me from behind her desk I asked why they had it and instead of apologising for the mistake and inconvenience her reply was ‘I stole it’. I’m not sure what’s funny about such inconvenience but the customers service was disgusting. I gave them a peace of my mind and left. My new bulbs cost me £3-4 not £300 and the offside wish bone cost £80 not £600. So jokes on them day light robbery. Do not bring your car to Wimbledon Stellantis and you if you want to bring your car to this specific company use the Crawley one. This one needs shutting down

wimbledon Branch

didnt really Want to write this and give one star ,but tbh that all that the dealership has earned tbh.

so we bought as used Astra ev (sales guy mehdi was great ) but we was told the That car was immaculate as to why the sales guy said that when its not i dont know.

all 4 doors have marks drivers door is quite bad ,chips on passengers door and handle ,dent on NSR door ,OSR wing and bumper damaged ,all road surface glue over all the panels

before taking the car and after research we found the car was a ex press car ,and had been on many film and photos shoots and had the scars to prove it .

i was all up for turning the car down within the 14 day period ,but was told we will get it sorted by the sales guy,which we are still waiting now been around 5 weeks

also to boot the AI voice system works when it wants too , to has a extensive roll of error codes,also the Driver Assit 2.0 keeps telling us to hold the wheel when we are ,it brakes for no reason, comes up with headmap faults , and also faults on anti collision warnings .

imho this car is not fit for purpose the dealership should never of sold anyone this car .

im promised calls from the dealership thats is hit and miss all in all the car is a jike and so is wimbledon stellantis Group .

will now be speaking to finance company

updated 16/8/25

took the car out tonight as not drivin it of a night time
driver assit 2.0 warning still there ,also car brought its self to a hault on a dual carriage way . also so came up with headlamp faults and anti collision warning faults ,voice system cut in asking if we wanted wanted to call emergency services, then whole car restarted with more faults was lucky to get home

this car should never of been sold is a danger ,

18/8/25 update

Now opened a case with Moto Novo Finance

UPDATES

31/8/25

So car was pick up on the 27th ,Courtesy car left was in a Terrible State.

was not washed or cleaned reason given never had time didnt check the car .

i was told they car was to be driven back via the m25 to Replicate The faults with the Driver Assist 2 . from look on the car app this was never done (what is the point of trying ) driver drove via town and said there was no faults, they would not be the car has to be driven at 40mph.

so im told the body is done yet to see this (i can only hope it is)

i spoke with mr lamb and tbh it got heated which i said sorry about .

so on friday 29th car was due to have diag test done, tbh its still not be taken out to test,

was told around 5 hours later when the car showed it had moved there was no faults and the car is fine

i feel so let down by everybody with this car ,my mental health is really bad because of the worry and stress caused .

again i said the car needs to go out

looking at other buyers and such a high % dont rate this vauxhall the issues car with the Capactive steering wheel

why does is take the customer to find this stuff out

nothing for us is changed this car and the dealership are still not sorting how i would like

as for motonovo your next

we have done around 350 miles in this car and still maintain its not fit for purpose

Ashley Coombs at Stellantis Wimbledon provided an excellent service. He was helpful and efficient and communicated well at every stage of the process.

Mehdi help me a lot with my queries as I am a firts time buyer of a georgous PHEV,
Great service.,

The team were very much helpful today booking in was pain free

I have been being assisted by Nova, she is so lovely and helpful. Very informative and goes above and beyond for her customers!

Stellantis &You were amazing with helping me sort my new car. A special thank you to Nova especially, for being so kind and friendly - she made me feel so looked after and valued as a customer.

Amazing experience Malcolm was amazing and very helpful, not forgetting a lovely person thank you so much for being so helpful and understanding

Excellent customer service and support by Mehdi !!, nothing was too much to do for us, even after sale, still give me advice !!, excellent service from this individual can’t fault it.