Strakers Reviews 

722
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 60 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and friendly approach, often noting their willingness to go above and beyond. Many people highlight the exceptional service, describing it as efficient, prompt, and supportive throughout various processes. Consumers frequently commend the excellent communication, noting they were kept well-informed with timely updates and quick responses. Reviewers found the company provided a reliable and stress-free experience, effectively guiding them through complex transactions. This consistent support and expertise contributed to a smooth process, leading many to highly recommend their services.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, often praising their professionalism, efficiency, and... See more

Service

Reviewers mention positive feedback about service, with many customers expressing satisfaction and... See more

Customer service

Consumers find customer service to be positive, highlighting the professional, efficient, and reliable nature... See more

Location

Clients share ambiguous opinions on location, with some experiencing quick sales and successful lettings,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We recently purchased our new home in Pewsey with the help of Mark Loveday at Strakers, and we’re so grateful for his support throughout the process. Calm, professional, and always one step ahead,... See more

Rated 5 out of 5 stars

Giving an honest appraisal of the property's value. We also liked the idea that if needed they have an in-house auction department, which we finally used to sell the property. Fully explaining t... See more

Rated 5 out of 5 stars

Throughout the long process of 14 months to complete our house move, which involved selling our house 3 times, the staff at Strakers went well beyond what might be expected to support us and promote o... See more

Rated 5 out of 5 stars

We recently rented a new home through Strakers estate agents Chippenham. We were looked after by Karen Elson from the first look around right through the application process, Karen looked after us f... See more


Company details

  1. Money & Insurance

Written by the company

Quality engagement and building a relationship with our customers is something we are proud of and why we have unrivalled success across Wiltshire. We specialise in Residential Sales, Lettings and hold eight online Auctions a year.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

722 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 33% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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4.7

All reviews

(722)

60 reviews in the last 12 months

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Rated 5 out of 5 stars

I cannot recommend Strakers enough!


I cannot recommend Strakers enough.
We’ve had a nightmare trying to sell our house (not because of the house it was beautiful! but due to buyers not really having a clue or being very honest during the process!).
What Strakers provided was someone to discuss and push on your behalf when things were getting extremely tense and stressful. We lost a sale due to first time buyers messing us around and not understanding the buying process but we managed to sell our house again within a week!
The team were lovely from the get go, each and everyone we met kept us informed and communicated with us extremely well at every single viewing.
Also huge shot out to Helen - literally everyone needs a Helen when buying and selling! We cannot thank Helen enough for the times she supported us and made it much less stressful. Helen was not just a negotiator, keeping everything on track but my much needed counsellor when things got super stressful!
I would not hesitate recommending Strakers to anyone and if we ever move (never again when pregnant 🤣🤪) we will certainly be using them. Thank you all so much for your efforts in getting us sold and moved before our babies are here.

July 3, 2024
Unprompted review
Rated 5 out of 5 stars

The service was excellent

The service was excellent. Clear helpful advice about the process and realistic advice was given about the lot pricing and potential amount it might go for. Add to that the kind and sensitive manners in which my difficult situation was handled - makes for a 5 star experience.

May 23, 2024
Rated 5 out of 5 stars

Rosemary Heath from the Corsham branch…

Rosemary Heath from the Corsham branch showed us around a property. She was a really lovely estate agent, she was approachable, personal and very detailed in her explanations. She is very passionate about her job and she clearly cares about her clients.

May 25, 2024
Rated 5 out of 5 stars

Supreme Strakers

Being a landlord, I have had many professional inter-actions over the years with the Strakers Lettings team who diligently manage my properties.

Karen and her team (Nicky, Michele, Nick & Helen) have ALWAYS impressed me by their efficiency, swift response, their clarity of communication and doing exactly what they said they would do, and on time - it is a rarity nowadays!

I have also heard how good and caring they are with the many tenants they have on their books - finding that balance of managing each others need and expectations is a real skill - they do it brilliantly.

For me its Strakers all the way - Karen has clearly created and embedded a great ethos in her small team who are 100% reliable and wholly professional in all that they do.

Thanks so much for looking after my interests (and all my tenants) in a fair and diligent manner.


April 10, 2024
Unprompted review
Strakers logo

Reply from Strakers

Thank you so much for your kind comments – we really appreciate your custom and enjoy working with such a proactive and friendly landlord. Karen

Rated 5 out of 5 stars

Very quick sale

Very quick sale, referring known would-be buyers. Very courteous and thorough staff, keeping us aware of every viewing, offers, etc.

December 4, 2023
Rated 5 out of 5 stars

Highly Recommended

Strakers recently dealt with the auction of a property on our behalf. From beginning to end their customer service and communication has been excellent and we would highly recommend them. Grateful thanks to Charlie and his team.

February 15, 2024
Rated 5 out of 5 stars

First class service

Strakers sold our property in Chippenham within a week of going on the market. From start to finish it was a very professional and smooth process and we would recommend them to anyone buying or selling a house. Lovely people to deal with.

January 31, 2024
Rated 5 out of 5 stars

Great team

Great team! I had the best service, I was very pleased and the communication was efficient
Excellent! Five stars

December 15, 2023
Rated 5 out of 5 stars

Strakers are fantastic!

Everyone at Strakers was so helpful and friendly. They were always available to help answer any questions or help to move the sale along as quickly as possible. I couldn’t recommend them enough. A fantastic, honest and truly reliable estate agency.

February 5, 2024

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