Strakers Reviews 

723
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 60 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and friendly approach, often noting their willingness to go above and beyond. Many people highlight the exceptional service, describing it as efficient, prompt, and supportive throughout various processes. Consumers frequently commend the excellent communication, noting they were kept well-informed with timely updates and quick responses. Reviewers found the company provided a reliable and stress-free experience, effectively guiding them through complex transactions. This consistent support and expertise contributed to a smooth process, leading many to highly recommend their services.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, often praising their professionalism, efficiency, and... See more

Service

Reviewers mention positive feedback about service, with many customers expressing satisfaction and... See more

Customer service

Consumers find customer service to be positive, highlighting the professional, efficient, and reliable nature... See more

Location

Clients share ambiguous opinions on location, with some experiencing quick sales and successful lettings,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We recently purchased our new home in Pewsey with the help of Mark Loveday at Strakers, and we’re so grateful for his support throughout the process. Calm, professional, and always one step ahead,... See more

Rated 5 out of 5 stars

Giving an honest appraisal of the property's value. We also liked the idea that if needed they have an in-house auction department, which we finally used to sell the property. Fully explaining t... See more

Rated 5 out of 5 stars

Throughout the long process of 14 months to complete our house move, which involved selling our house 3 times, the staff at Strakers went well beyond what might be expected to support us and promote o... See more

Rated 5 out of 5 stars

We recently rented a new home through Strakers estate agents Chippenham. We were looked after by Karen Elson from the first look around right through the application process, Karen looked after us f... See more


Company details

  1. Money & Insurance

Written by the company

Quality engagement and building a relationship with our customers is something we are proud of and why we have unrivalled success across Wiltshire. We specialise in Residential Sales, Lettings and hold eight online Auctions a year.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

723 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 33% of negative reviews

Typically replies within 48 hours

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4.7

All reviews

(723)

60 reviews in the last 12 months

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Rated 5 out of 5 stars

Great Chippenham team

Previously rented from them - good process.
Now bought a house with them - same good experience.
Chippenham branch team is amazing. And big thanks to Devizes member too (Graham).

April 3, 2023
Rated 4 out of 5 stars

Buying, then Selling

I ourchased a property throught Strakers in 2017 and subsequently sold it in 2023, and I didn't hesitate to use Strakers agaib. Both experiences were seamless with great communication from the Devizes team.

March 21, 2023
Rated 5 out of 5 stars

Excellent service

The service was excellent Jennifer was lovely also Helen she kept us informed through a very protracted purchase can't speak highly enough of the Company

September 8, 2022
Rated 4 out of 5 stars

Great to start with but then less so

I would rate this a 3.5 stars if I could.
Great start with the first estate agent that was assigned to me, called Mark, but once he left I felt I was no longer taken seriously or was as valued as a customer (perhaps as I'm young). I understand there was a changing market but I think a 70k price drop in around 4 months is a bit extreme (from our first buyer which fell through to the second buyer who completed). I believe if Mark was still there we'd have got a better price for the house, but there we go. Pleasant enough staff though and very fast to respond/easy to communicate with.

April 30, 2023
Rated 5 out of 5 stars

Very happy repeat customer

We have worked with the team at Strakers before. They are always friendly, professional and good at their jobs. Another successful sale on our behalf concluded. Thank you everyone involved.

April 20, 2023
Rated 5 out of 5 stars

We recently purchased a house through…

We recently purchased a house through Strakers, and they were very helpful through the whole process, making it as painless as buying a house can be. Special thanks must go to Matt for his help and useful trade contacts, and also to Vicki in the Sales Progression.

February 15, 2023
Rated 5 out of 5 stars

The Auction Team +++

We had the pleasure of dealing with Courtney, Charlie and Lizzie before, during and after an auction property listed by Strakers. This was our first experience of buying/bidding on an auction property and they made it a reassuring and professional one, they answered any questions we had and kept us up to date with all of the information we needed to place a bid. We would highly recommend using the Auction Team and would use them again! +++

April 5, 2023
Rated 5 out of 5 stars

Great letting agency

Strakers found me a really well-maintained house to rent with an excellent landlord. They are always easy to get hold of and helpful with queries, so I couldn’t recommend them more.

October 3, 2022
Unprompted review
Rated 5 out of 5 stars

Beech House

The whole team at Strakers worked hard for us for nearly 18 months to sell our house, with many frustrating problems, They were always cheerful and friendly while providing a professional service both to us and to the many people they showwed around.

January 31, 2023
Rated 5 out of 5 stars

Superb

A great, easy pleasant transaction thanks to Strakers. Always available and always there to follow up enquiries

December 16, 2022
Rated 5 out of 5 stars

After an initial disappointment when a…

After an initial disappointment when a landlady decided to sell instead of let, Strakers pulled out all the stops to find me exactly the home I needed.
They have all been a pleasure to deal with, but special thanks go to Guy, for whom nothing has been too much trouble.
I recommend unreservedly.

February 27, 2023

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