We were looking to upgrade our existing Mini Countryman for a younger model. Searched everywhere for several months all to no avail. Came across Stratstones who had in stock exactly what we wanted.... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
We were looking to upgrade our existing Mini Countryman for a younger model. Searched everywhere for several months all to no avail. Came across Stratstones who had in stock exactly what we wanted.... See more
Company replied
We visited Harrogate Mini not quite knowing what we wanted, we were met by friendly staff who were more than happy to assist. We spoke with Alex who was patient, knowledgeable and just a really appro... See more
Company replied
Review of Stratstone Harrogate MINI Dealership - Good morning, how can we help you ? Me - I'd like to park my car safely in the car park for its MOT and then when I collect it, I'd like you... See more
Company replied
We arrived late on a Sunday afternoon asking to test drive a car, Andrew was very accommodating and made sure we were able have an hour test drive. The whole process of buying the car was smooth an... See more
Company replied
Welcome to Stratstone on Trustpilot. We represent some of the world's most iconic car manufacturers, which include the likes of Aston Martin, Audi, BMW, Ferrari, Mercedes-Benz and Porsche to name just a few. Our decades of experience working alongside these brands has allowed us to create an exciting journey that places our customers in the driving seat. Our retailers have an exceptional range of deals on new and approved used vehicles, whilst offering competitive rates on servicing and repairs. Discover a defining experience by visiting our website or contacting your preferred retailer today.
Written by the company
Wetherby Rd, HG3 1DH, Harrogate, United Kingdom
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Reply from Stratstone - MINI Harrogate
Great service. So impressed with them. Glad I swapped to Mini after 20 years of awful Land Rover service. I can't recommend Stratstone highly enough!

Reply from Stratstone - MINI Harrogate
Work was carried out very quickly and the staff were all very pleasant and helpful.

Reply from Stratstone - MINI Harrogate
Car in for replacement wing indicator, and health check. Asked for oil and water check and all completed. Great customer service and polite, friendly and helpful staff.

Reply from Stratstone - MINI Harrogate
Excellent service and the service desk man was professional, helpful and efficient.

Reply from Stratstone - MINI Harrogate
Excellent experience and service, couldn’t fault the friendly and professional staff. Many thanks.

Reply from Stratstone - MINI Harrogate
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