We were looking to upgrade our existing Mini Countryman for a younger model. Searched everywhere for several months all to no avail. Came across Stratstones who had in stock exactly what we wanted.... See more
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We visited Harrogate Mini not quite knowing what we wanted, we were met by friendly staff who were more than happy to assist. We spoke with Alex who was patient, knowledgeable and just a really appro... See more
Company replied
Review of Stratstone Harrogate MINI Dealership - Good morning, how can we help you ? Me - I'd like to park my car safely in the car park for its MOT and then when I collect it, I'd like you... See more
Company replied
We arrived late on a Sunday afternoon asking to test drive a car, Andrew was very accommodating and made sure we were able have an hour test drive. The whole process of buying the car was smooth an... See more
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Company details
- Car Dealer
- Car Inspection Station
- Car Manufacturer
- Car Repair and Maintenance
- Oil Change Service
- Used Car Dealer
Written by the company
Welcome to Stratstone on Trustpilot. We represent some of the world's most iconic car manufacturers, which include the likes of Aston Martin, Audi, BMW, Ferrari, Mercedes-Benz and Porsche to name just a few. Our decades of experience working alongside these brands has allowed us to create an exciting journey that places our customers in the driving seat. Our retailers have an exceptional range of deals on new and approved used vehicles, whilst offering competitive rates on servicing and repairs. Discover a defining experience by visiting our website or contacting your preferred retailer today.
Stratstone
Written by the company
- Buy your way
- Purchase your next vehicle completely online from the comfort of your own home through the Stratstone website. Alternatively, visit one of our modern retailers, with locations situated throughout the United Kingdom.
- Sell your car
- We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
- Online booking
- Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.
Contact info
Wetherby Rd, HG3 1DH, Harrogate, United Kingdom
- 01423 449990
4.3
Excellent
201 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
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See how their reviews and ratings are sourced, scored, and moderated.
Friendly speedy professional service
Friendly speedy professional service. Good safety measures in place.
November 19, 2021
Reply from Stratstone - MINI Harrogate
Hi Amanda,
Thank you for such a positive review.
Have a wonderful day!
Customer Services
Excellent service from start to finish…
Excellent service from start to finish - staff were extremely helpful.
November 19, 2021
Reply from Stratstone - MINI Harrogate
Hello Stephen,
Thank you so much for your great review!
Your review is very important to us, as our goal is to deliver an outstanding customer experience.
Best wishes,
Evans Halshaw Customer Services
Brilliant first class service from…
Brilliant first class service from start to finish. Very help gentlemen who you could tell loved what they do which is very hard to come by these days.
November 17, 2021
Reply from Stratstone - MINI Harrogate
Hello Mary,
Thank you for the positive review!
I will be sure to share it with the team here at the MINI branch in Harrogate.
Take care!
Customer Services
Reply from Stratstone - MINI Harrogate
Hi Mr Hewitt,
Thank you so much for leaving us this great review.
Have a lovely day!
Customer Services
Impressed With Visit
All staff encountered during my visit to Harrogate Stratstone very helpful including initial phone call to book service. Was presently surprised at overall cost of service & oil change.
November 10, 2021
Reply from Stratstone - MINI Harrogate
Hi,
Thank you so much for the review.
We're thrilled that you had such a positive experience!
We hope that you'll consider us again in the future.
Customer Services
Great company.
Great company.
Friendly staff, fast reliable service,
defo a thumbs up from me 5star plus all the way
November 9, 2021
Reply from Stratstone - MINI Harrogate
Hi,
Thank you for your positive review.
We're always happy to help!
Have a great day!
Customer Services
Very supportive and kept well informed.
November 9, 2021
Reply from Stratstone - MINI Harrogate
Hi Mr Hampson,
Thank you for taking the time to leave us this positive review!
It’s lovely to see you had a great experience with us!
Customer Services
Great team and great service
November 6, 2021
Reply from Stratstone - MINI Harrogate
Hi Teejay,
Thank you for your positive review.
We're always happy to help!
Have a great day!
Customer Services
Friendly and helpful staff
Friendly and helpful staff. All work carried out quickly. Car cleaned inside and out on return, excellent customer service.
November 5, 2021
Reply from Stratstone - MINI Harrogate
Hi Gemma,
Many thanks for taking the time to provide us with this review.
We love to see such great feedback!
Customer Services
Great welcome through the door and very…
Great welcome through the door and very attentive service desk, very friendly with a smile. Attention to detail and all questions answered with follow up calls to keep my experience and expectations on track.
Brilliant service
November 4, 2021
Reply from Stratstone - MINI Harrogate
Hi Philip,
Thank you very much for 5* review!
We value your feedback and take pride in providing the best possible customer service!
Thanks again!
Customer Services
Excellent service
October 27, 2021
Reply from Stratstone - MINI Harrogate
Hi Nigel,
It is wonderful to receive such a positive review!
All the best!
Customer Services
First class attention and a job well …
First class attention and a job well done on time
October 26, 2021
Reply from Stratstone - MINI Harrogate
Hi,
Thank you for reviewing us!
We appreciate you taking the time to do this, and hope you have a great day!
Customer Services
All staff were very helpful and…
All staff were very helpful and knowledgeable
Made us feel welcome and appreciated
Well Done !!!!!!!
October 22, 2021
Reply from Stratstone - MINI Harrogate
Hi Mr Humphreys,
Thanks so much for the review!
Our team takes pride in providing excellent customer service.
Take care,
Customer Services
Absolutely amazing service
Had the best experience at Startstone Harrogate, Andy the sales agent was extremely helpful and made sure I had everything I needed when looking for my mini. Amazing service and love my mini!!!
October 21, 2021
Reply from Stratstone - MINI Harrogate
Hello Millie,
Many thanks for taking the time to provide us with this review.
We love to see such great feedback!
Customer Services
Good communication
Good communication, easy to deal with, collecting vehicle was good experience overall. Ed Hall took ownership of me as his customer and looked after me through the whole process. Would recommend Stratstone Mini Harrogate to fiends and colleagues.
October 18, 2021
Reply from Stratstone - MINI Harrogate
Hi Kevin,
Thank you for taking the time to post this review.
Your lovely feedback is very important to us, and we are really pleased that you had a positive experience at the MINI branch in Harrogate.
Have a nice day!
Customer Services
An excellent experience!
First time at Stratstone Mini Harrogate and I wasn’t disappointed in the slightest! An excellent experience all round, and I couldn’t be happier with my new car. Thank you Ed and Stratstone Mini Harrogate!
October 16, 2021
Reply from Stratstone - MINI Harrogate
Hi Alex,
Thank you very much for 5* review!
We value your feedback and take pride in providing the best possible customer service!
Thanks again!
Customer Services
Could not fault the dealership
October 14, 2021
Reply from Stratstone - MINI Harrogate
Hi Kathleen,
Thank you for your positive review.
We're always happy to help!
Have a great day!
Customer Services
Top rate service to get me back on the road!
My Mini Clubman had a broken suspension and I was brought into Stratstone Mini in Harrogate accompanied by AA engineer. Within 26 hours the car was health checked, parts ordered and repaired and ready to be collected. Excellent service from the Stratstone team! It reminded me why I stay with Minis. Thank you.
October 14, 2021
Reply from Stratstone - MINI Harrogate
Hi,
We love receiving positive feedback and we appreciate your positive review of your recent visit to the MINI branch in Harrogate.
We hope you'll consider us again in the future with your automotive needs!
Customer Services
Very good service with everything done…
Very good service with everything done how it was promised, and when it was promised. No hassle and friendly staff.
October 13, 2021
Reply from Stratstone - MINI Harrogate
Hi James,
A big thank you for leaving us a 5* review!
Have a lovely day!
Customer Services
Friendly and professional
Friendly, approachable and professional service from first ordering my car through to handover to the service team on collection.
Nothing was too much trouble….wouldn’t hesitate to recommend!!
October 13, 2021
Reply from Stratstone - MINI Harrogate
Hi Susan,
Thank you so much for taking the time to review your experience with us.
We are absolutely thrilled that you have rated us so highly!
Kindest regards.
Customer Services
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