We were looking to upgrade our existing Mini Countryman for a younger model. Searched everywhere for several months all to no avail. Came across Stratstones who had in stock exactly what we wanted.... See more
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See what reviewers are saying
We visited Harrogate Mini not quite knowing what we wanted, we were met by friendly staff who were more than happy to assist. We spoke with Alex who was patient, knowledgeable and just a really appro... See more
Company replied
Review of Stratstone Harrogate MINI Dealership - Good morning, how can we help you ? Me - I'd like to park my car safely in the car park for its MOT and then when I collect it, I'd like you... See more
Company replied
We arrived late on a Sunday afternoon asking to test drive a car, Andrew was very accommodating and made sure we were able have an hour test drive. The whole process of buying the car was smooth an... See more
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Company details
- Car Dealer
- Car Inspection Station
- Car Manufacturer
- Car Repair and Maintenance
- Oil Change Service
- Used Car Dealer
Written by the company
Welcome to Stratstone on Trustpilot. We represent some of the world's most iconic car manufacturers, which include the likes of Aston Martin, Audi, BMW, Ferrari, Mercedes-Benz and Porsche to name just a few. Our decades of experience working alongside these brands has allowed us to create an exciting journey that places our customers in the driving seat. Our retailers have an exceptional range of deals on new and approved used vehicles, whilst offering competitive rates on servicing and repairs. Discover a defining experience by visiting our website or contacting your preferred retailer today.
Stratstone
Written by the company
- Buy your way
- Purchase your next vehicle completely online from the comfort of your own home through the Stratstone website. Alternatively, visit one of our modern retailers, with locations situated throughout the United Kingdom.
- Sell your car
- We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
- Online booking
- Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.
Contact info
Wetherby Rd, HG3 1DH, Harrogate, United Kingdom
- 01423 449990
4.3
Excellent
201 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great Team @ Mini Harrogate
Excellent service from the team at Mini as always. All work completed and washed ready for collection.
October 12, 2021
Reply from Stratstone - MINI Harrogate
Hello,
Thank you so much for taking the time to review your experience with us.
We are absolutely thrilled that you have rated us so highly!
Kindest regards.
Customer Services
helpful and pleasant to deal with
October 10, 2021
Reply from Stratstone - MINI Harrogate
Hi,
Thank you for such a positive review.
Have a wonderful day!
Customer Services
Excellent service at Stratstone Mini Harrogate
Excellent service. Very friendly, helpful staff especially Jordan and Leanne.
October 10, 2021
Reply from Stratstone - MINI Harrogate
Hello,
It is wonderful to receive such a positive review!
All the best!
Customer Services
Reply from Stratstone - MINI Harrogate
Hi,
Thank you for your positive review.
We're always happy to help!
Have a great day!
Customer Services
Excellent Service
My day was made completely stress free by the service. No worries about rushing back to collect as I could have kept the loan car overnight.
September 24, 2021
Reply from Stratstone - MINI Harrogate
Hi Jane,
We love receiving positive reviews; please feel free to stop by again if you need help.
Take care,
Customer Services
Reply from Stratstone - MINI Harrogate
Hi Julie,
We always appreciate positive reviews!
Thank you, and happy motoring!
Customer Service
Reply from Stratstone - MINI Harrogate
Hi Louise,
Thanks for the great rating!
We are always happy to help.
Customer Services
Very happy with the service provided and the car.
Liam Hawkins at Stratstone - Mini Harrogate, was helpful, friendly and professional. We bought the Mini Countryman from him and are very happy with the car and the service we recieved from Liam and all concerned.
September 20, 2021
Reply from Stratstone - MINI Harrogate
Hi Jo,
Thank you for taking the time to leave us this positive review!
It’s lovely to see you had a great experience with us!
Customer Services
Car sale
We saw a car advertised on Stratstone website and decided to view it which we did the following day, we were dealt with by a very pleasant salesman who talked us through everything and we decided to go ahead and purchase the car. We have been dealing with Stratstone mini for a few years now and always been happy with the service.
September 17, 2021
Reply from Stratstone - MINI Harrogate
Hi,
Thank you very much for taking the time to leave us this positive review!
Our aim is to deliver a positive customer service.
Have a great week!Customer Services
Excellent product
Excellent product. Staff were very knowledgeable and kept us informed with progress of the order at all times. Would definitely recommend Stratstone to all.
September 16, 2021
Reply from Stratstone - MINI Harrogate
Hi,
Thank you for reviewing us!
We appreciate you taking the time to do this, and hope you have a great day!
Customer Services
Quality of service and customer care…
Quality of service and customer care excellent throughout. Jordan kept me up to date with delivery and very helpful. I would recommend Harrogate Stratstone to anyone considering purchasing a new Mini.
September 16, 2021
Reply from Stratstone - MINI Harrogate
Hi Gary,
Thank you so much for taking the time to review your experience with us.
We are absolutely thrilled that you have rated us so highly!
Kindest regards.
Customer Services
Fantastic customer care
Fantastic customer care. End of Warranty health check in the Summer and MOT/health check in September. Both occasions, warm welcome, clear explanations and guidance. Can’t fault. Thank you to Richard and Jeremy at Stratstone Mini, Harrogate.
September 11, 2021
Reply from Stratstone - MINI Harrogate
Hi,
Thank you for reviewing us!
We appreciate you taking the time to do this, and hope you have a great day!
Customer Services
quick to arrange an appointment
quick to arrange an appointment; friendly reception at service desk
September 10, 2021
Reply from Stratstone - MINI Harrogate
Hi Sarah,
We appreciate you leaving us a review - thank you!
Have a nice day!
Customer Services
MINI COOPER SERVICE
Work carried out correctly and the staff I dealt with were all pleasant and helpful.
September 9, 2021
Reply from Stratstone - MINI Harrogate
Hi Robert,
Thank you for taking the time to leave us this positive review!
It’s lovely to see you had a great experience with us!
Customer Services
Brilliant communication between Richard…
Brilliant communication between Richard would definitely go back for my service
September 8, 2021
Reply from Stratstone - MINI Harrogate
Hi Debby,
Thank you for reviewing us!
We appreciate you taking the time to do this, and hope you have a great day!
Customer Services
Overall an excellent service
Overall an excellent service. Quality used car, good value and very friendly helpful staff. Special thanks to Jordan who went that extra mile to make sure everything ran smoothly.
September 3, 2021
Reply from Stratstone - MINI Harrogate
Hello Ben,
Thank you so much for your great review!
Your review is very important to us, as our goal is to deliver an outstanding customer experience.
Best wishes,
Customer Services
Reply from Stratstone - MINI Harrogate
Hello,
We are delighted to see such a positive review.
Have a great day!
Customer Services
They were very helpful and did a…
They were very helpful and did a brilliant job on my car, great customer service and all the jobs were completed quickly and within a day! Can’t fault it
August 17, 2021
Reply from Stratstone - MINI Harrogate
Hi Izzy,
Thank you for reviewing us!
We appreciate you taking the time to do this, and hope you have a great day!
Customer Services
Great service both on the phone and…
Great service both on the phone and face to face. Safe and clean environment and my car was wonderfully clean afterward
August 17, 2021
Reply from Stratstone - MINI Harrogate
Hi Ann,
Thank you so much for leaving us this great review.
Have a lovely day!
Customer Services
Excellent friendly customer service
It was easy and quick to book in for my car service booking and the customer service was excellent with friendly, helpful, knowledgeable staff
August 5, 2021
Reply from Stratstone - MINI Harrogate
Hi Denise,
Thanks so much for the review!
Our team takes pride in providing excellent customer service.
Take care,
Customer Services
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