Strutt & Parker Reviews 430

We sold our house through Strutt & Parker's Sevenoaks office and I just wanted the thank Andrew Harwood and his team for their hard work and excellence. We were on the market for six months through Covid and we had many ups and downs. Throughout it all Andrew gave great advice, kept us fully up to speed on progress and in the end we achieved a great result.

I withdrew my offer due to Agent Malpractice.

USE EXTREME CAUTION WITH THIS AGENT

1. Quick responses to our enquiries.
2. Prompt arrangements to let us view the interested rental apartment.
3. The agent Kathy Billing is professional, very helpful, considerate & efficient in her services to give us clear info and guidance in the process of finishing the tenant agreement. Meanwhile, she has been making good & relevant communications between us & the landlord so as to settle our enquiries and concerns about the rental apartment.
4. The company provides a team of polite, helpful & effective workmen & technicians to follow up our requests on the cleaning & repairing jobs of the rental apartment before and after our moving in.
5. On the whole, we appreciate so much the professional & good services of the agent & the company provided.

The lettings Agent was professional, straightforward and helpful. Part way through the process of finding me new tenants and having no assistant, she contacted Covid 19. She worked from home dealing with me as a landlord and potential tenants wishing to view my house. Kathy Billing was at all times kind, courteous and considerate. I am grateful to her for finding a suitable family for my property.

As a rentee I have always been very happy with Strutt and Parker, Cambridge. They are very professional and efficient in dealing with any issues. The agent for my flat is always friendly and accommodating and quick to answer any queries.

Got shown around a flat that turned out not to be for us but the viewing agent Shirlie I must say was brilliant. Knowledgeable about the apartment, the area and developer. Tried to come up with solutions to our issues with the property without being pushy or unrealistic in her suggestions.

I recently had to decide which estate agent we would use to sell our 20 acre Farm in Ewhurst.
I had lived on the farm for over 15 years, and had converted the farm outbuildings into affordable units for letting.
We eventually chose Strutt and Parker, and right from the word go, Ken Roberts advised us to split the farm into four separate units, so that prospective buyers could either buy the whole farm or the separate units.

Splitting one title into four separate titles is a lot of work. We made good use of Strutt and Parker's mapping team who are land registry approved.
This made getting drawings a simple task.

We also used the amazing team at Strutt and Parker to produce a brochure showing the four separate units, which once published on the web sites caused a massive response, such that we were getting in excess of twelve viewings per day.

We were looked after by an experience team of property sales negotiators who handled all the viewings and dealt with the prospective purchasers.
Thanks go to Nadia, Pippa, Holly, Sarah-Jane, Debra,
Stephanie and in particular to Jackie who has a special relationship with the solicitors acting for both the seller and the purchaser.
Working together the team at Strutt and Parker, sold all four lots and dealt with lots of tricky questions to achieve total farm sold for the price they thought they could achieve from the outset.

I would not hesitate to use Strutt and Parker again.

Ian Mills

Context: Property let by Strutt & Parker, directly managed by landlord.
After encountering several issues with the boiler and my landlord being out of the country, we opted to revert to Strutt & Parker for support and assistance.
Katie from the Lettings Team, did not only go above and beyond her own remit to accommodate all issues in a highly timely manner, Katie also brought a lot of reassurance and a phenomenal delivery of empathy and kindness, when my emotions took the best of me.
I commend and applaud Katie for her professionalism, efficiency and emotional intelligence.
Endlessly, the performance of a team is only a true reflection of its leadership.

Thank you Katie and Gerrards Cross Lettings Team.

Gina Simpson (Barnet office) was the agent for our recent house purchase in Hertfordshire. Gina was excellent from start to finish. She was very efficient organising viewings and very responsive to questions. The process was challenging at times, but she always helped to move things along and to expedite the conveyancing process.

We have just purchased our house which was marketed by Strutt and Parker's Winchester branch. I cannot stress enough how excellent the service we received was. Fiennes McCulloch in particular went above and beyond to ensure the process was as stress free as possible. Would definitely recommend.

Towards the end of last year I viewed and ultimately went on to buy a house in Hastings which was being marketed by Strutt Parker in (unusually) Canterbury. The sale/purchase was handled by Simon Backhouse at that office, who was superb, understood my specific issues and requirements and managed the difficulties of a somewhat long distance transaction so that I never felt anything was too much trouble for him. He understood everything, and gave me good solid advice. I felt myself to be very much in expert hands. (Caroline, who did much of the commuting to and from the viewings, was also a cut above). I would happily recommend this agency, and Simon in particular, to anyone selling or indeed buying a property. Good old fashioned, high quality service, albeit speeded up for the twenty first century.

We used Strutt and Parker for a house purchase.
The service provided has been excellent from start to finish.
Victoria was very efficient at organising multiple viewings for us, and being there where various surveys were carried out.
I would definitely recommend their services.

Gina & Rosanne were fantastic throughout the whole process of purchasing a new home and selling our property.

The process was challenging towards the end but Gina worked very hard to make everything work.

We have settled in at the new home and it’s fantastic.

Thank you Strutt & Parker.

Yet another positive experience dealing with Stutt & Parker which gives me little reason to want to engage elsewhere. Consistently informed advice, high quality customer service, unflappability and patience.
If you want to extend your sales reach beyond your specific postcode i would particularly highly recommend.
A particular mention to Gina Simpson who represents her company impeccably and was highly professional throughout.

Excellent service from start to finish. Olivia has been amazing and quite frankly instrumental in facilitating our flat purchase.
She is extremely knowledgable about all aspects of properties and has been very helpful in putting us in touch with experts regarding certain areas to get quotes/reports/surveys etc.
Based on our experience I can highly recommend S&P and Olivia in particular as she has certainly been very accommodating and always going the extra mile to get things done.

Fiona and Sarah were excellent from start to finish, and after. You may pay slightly higher fees but will get what feels like a very personal and efficient service. Good advice throughout and they managed the process brilliantly

S&P understand the East Kent property market better than anyone. Simon and his team produced excellent property marketing material which showcased the property's best features. He was quick to communicate and quick to move things along to a successful conclusion. Quite simply an outstanding service - the best agent in Canterbury.

Service was excellent from the start. Strutt & Parker were easy to contact and kept us up to date throughout the purchase of our house. Sarah worked particularly hard to answer questions, get information from vendors and to generally ensure that the purchase went smoothly. We are grateful for the excellent service provided.

Sam Trounson and his team in Cirencester could not have been more professional in their approach as we purchased our house. The whole purchase went through without a hitch and we felt very well supported throughout. We cannot recommend them highly enough.