Strutt & Parker Reviews 430

Great experience. A very personalised service . Sold house with 6 weeks when a previous agent was able to find us a buyer. Agents easy to access and we were pleased that they personally dealt with the sale rather than delegating roles to office staff. Would recommend.

We bought a house with Marcus from Strutt and Parker Winchester a year ago. He was very professional and helped the transaction go through as smoothly as possible. I would recommend.

I was extremely impressed with Strutt & Parker Gerrards Cross for the sale of my apartment. David was honest, professional, and solicitous during the appraisal and marketing of the property. Steven, who then negotiated and handled the sale, was truly fantastic at guiding the process, communicating regularly and offering sound advice. The compassion and level of customer care from all the team is exemplary and first class. Very highly recommend. Thank you for being the best out there.

This appertains to the Winchester Office, where we had the good fortune to meet Patrick Glynn-Jones & his associate Fiennes McCulloch who handled the sale of our house. They made it a seamless & quick experience exceeding a price beyond other agents recommendations. We found both of them very approachable & very professional. I would happily recommend them to family & friends if & when they may want their homes marketing. An excellent job & our sincere thanks. Mr. A Lidington

My experience while working with Strutt and Parker was a fast and seamless one. The agent I was working with (Fai Nesari) was attentive to my needs and was quick and clear with her responses. She made the process of searching for properties very easy. Once again thank you Fai!

I sold my property through Strutt and Parker Cirencester In August 2021 and they were incredibly professional. From initial marketing to completion they were friendly, efficient and effective.
Thank you Strutt and Parker Cirencester, excellent job done !!

Really good experience with Strutt & Parker. Fai Nesari was very responsive when I contacted about a flat - she was very efficient in organising the viewing, was on time, and knew all the details when I asked for more information. Fai kept us in the loop at every stage, letting us know about key updates and I appreciated how profesional she was (very different to other agents I’ve worked with)

What a pleasure working with the Ascot branch! They where professional , courteous, and could not do enough for me! They found me a rental property that ticked all the boxes, helped with all the paperwork i needed to purchase a woodland.

Lucy Crane acted for us and was excellent. Lucy made every effort possible to ensure the sale went through and was extremely approachable throughout. This made a huge difference to our experience and we would recommend Strutt and Parker to anyone selling a house

Sarah, Fiona and the team at Strutt and Parker in Salisbury exceeded expectations throughout our house purchase in 2021. They kept us up to date, were always keen to help and we wouldn't hesitate to use them again in the future.

Top rate service. Very professional handling of a particularly tricky purchase as well as our sale. Couldn't recommend Fiona and Sarah highly enough

Philippa Ives at Ascot has been our property manager for nearly 13 years. During that time she has been exceptional to work with - always responsive, cheerful and helpful no matter what the issue or the dumb question I had. She helped co-ordinate the renovation of our house including painting and kitchen with all the various trades with minimal involvement from me. She always maintained excellent relationships with me and our tenants. We would not have had such a successful letting experience without her and help from the whole letting team at Ascot.

Sadly our experience hasn't been great with Strutt & Parker.

Here is some honest feedback about our experience!

1. Promises and deadlines for marketing our property were undelivered
2. The photo shoot was that bad we had to appoint our own photographer.
3. Once a viewing was booked we'd spend hours preparing our property to look its best and after the viewing we'd receive zero feedback.

This was on the selling side only.

Ref the purchasing

We were in a chain whereas both properties were marketed by Strutt and Parker. The vendors of where we were purchasing decided they couldn't find anywhere suitable after we'd spent £2500 on legal fees. If this was not bad enough we were even more mortified when Strutt & Parker willingly re-marketed the property just a few months later for £50k more without even consulting us first.

This will be costly to Strutt & Parker going forwards as we are property developers in the area, and they could have generated a lot more business from us, however we have gone with another agent who will be selling 5 properties for us in the first instance.

Sophia and Sharnie from Strutt & Parker in Suffolk were exceptional in working with us to find our country house and then get the purchase over the line. Their local knowledge and understanding of the properties we saw was the best I’ve experienced from any agents around the world. With an overseas vendor and in the middle of a covid lockdown they proved excellent brokers and the sale wouldn’t have happened without their input. I hope we are in our house for a long time but if I was ever to sell or looking for something new then they would be my first call, highly recommended!

I was so impressed with Michael Houlden who handled the negotiation of the sale of my large listed property. He is extremely enthusiastic and friendly and quickly understands the characters of both seller and buyer and handles all situations well. He even worked, if necessary, out of business hours. He ensured anyone to deal with my sale had visited the house before it was launched. Vanessa who undertook the viewings was brilliant as was Chloe in the office who set up appointments and dealt with questions.

Gina Simpson has been a fantastic Estate Agent who was diligent and looked after us throughout the process of purchase of property and understood our deadlines and needs. This was a great experience for us.

we have been delighted with the service we have received from Strutt and Parker. Their accurate assessment of our property and the speedy sale that ensued has been a really pleasant surprise, and we couldn't be more pleased.

Watch out from this property management. They steal your money and they don’t do anything. I have a roof leak reported several times for a year and they just don’t care. People leave shoes and personal belongings in common areas which is forbidden for fire hazards, and they don’t do anything. Very bad.

I'd like to highly recommend Steven Spencer and team from the Strutt & Parker Gerrards Cross office.

We had been looking to move home for the past 18 months and struggled to find the perfect property which met our family’s needs. Steven was very patient with us and showed us many different properties. At no time did he try to force a sale, instead he showed us properties which all could genuinely work.

The end result was that we moved in to the perfect home and are extremely grateful to the Steven and all the Strutt & Parker. The experience was amazing!

Best regards

Mr & Mrs Gill

My parents made the decision to sell our family home of 40 years and after being recommended we instructed Gina Simpson from Strutt & Parker to orchestrate the sale.

Gina has been outstanding from start to finish. It is very hard to find an estate agent that actually fulfils their duties but Gina exceeded all of our expectations and has been so professional whilst applying personal touches to her service.

My parents are thrilled and we cannot thank Gina enough and will definitely recommend Her services to friends and family.