Wanted to exchange at the store ; but size wasn't in stock so got refund & ordered online. Came a couple of days later, nothing to mention, serious business as you can expect from them ;)
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As a regular costumer I can say that superdry has very good quality products and prices and of course the style!!! also when i had some issues with the products the customer service helps me fast with... See more
Great Shopping Experience with Superdry! I had a smooth and enjoyable experience shopping with Superdry. Ordering online was super easy, and my items arrived quickly, faster than I expected! W... See more
Company replied
I’ve always been a fan of Superdry’s jacket style and durability, the quality is consistently impressive. However, I’m disappointed to see that men’s XS has been phased out recently. As someone who fi... See more
Company details
Written by the company
Met een avontuurlijke geest en het duurzaam vervaardigen van producten van hoogwaardige kwaliteit als inspiratie, is Superdry een spannend eigentijds merk dat vintage Americana en Japans-geïnspireerde graphics combineert met Britse stijl. De produkten worden gekenmerkt door stoffen van hoge kwaliteit, authentieke vintage wassingen, unieke details, toonaangevende handgetekende graphics en op maat gemaakte pasvormen. De basis waarop Superdry is gebouwd is stijl en dit wordt uitgedragen met vijf unieke stijlkeuzes/merken: Original & Vintage, Superdry Studios, Superdry CODE, Superdry X en Performance Sport. Het is de ambitie van Superdry om in 2030 het meest duurzame beursgenoteerde modemerk ter wereld te zijn. In 2021 heeft Superdry talloze industriële onderscheidingen gewonnen, waaronder de 'Positive Change Award' bij de Draper's Sustainable Fashion Awards.
Contact info
Unit 60 The Runnings, GL51 9NW, Cheltenham, United Kingdom
- care@superdry.be
- www.superdry.be/be-nl
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Superdry Sales Make Us Smile
Can't go wrong with the many selections of high quality, but stylish items. Superdry always impresses me with their fit and comfort. Beanie feels solid, but I NYC Tshirt will be worn for many casual occasions and my Retro Runners in Black will compliment my many outfits nicely plus they are very comfortable with a perfect 46 size.
Thanks Superdry, keep the selections coming as well as your promotions and I'm a buying consumer...
Perfect and very fast service!
Great products at Deal prices
Great products...if you get a deal even better...nice variety
Love it
The jacket was very light, give warm enough to the body and so comfortable. It wil be Nice if there is also inner inside pocket on the jacket, not Just only outside but anyway I still love it.
Easy order & Fast delivery!
Top service!!
My only complaint
My only complaint, is that when you are looking at the site, if you click on a product then choose to go back to the larger filtered list, you start all the way at the beginning of the list. At the time my list was filtered down to 952 items, and each time I had to start at the beginning again. Other than that everything was fine.
Thanks for listening.
Very good customer service
My daughter likes the brand very much, Our order was delivered in two packages. The second one go lost but after sending an email to the customer service they found it very fast. Very happy with the brand.
Prompt delivery
Prompt delivery. Even faster than initially communicated!
My packet is not delivered
My packet is not delivered. I sent an email to customer support 2 weeks ago but they have not answered yet. very poor after-sale support.
I haven't received my order yet and…
I haven't received my order yet and dont know how to cancel
Ordered 3 items.
Ordered 3 items.
1 t-shirt was obviously from a previous shipment: it was not properly folded and not nicely packed. After opening I also noticed a fault in the fabric. To me it means that returns are not well inspected before re-shipping.
Low quality of T-shirts.
Very light fabric: you can see my chest hair right through it.
Returned 2 out of 3 :-)
Super service
Excellent fast and efficient
Excellent fast and efficient, looking forward to getting the trainers
Super service.
Supersnelle leveringen en de website is…
Supersnelle leveringen en de website is heel gemakkelijk in gebruik.
Satisfied with the quality of products…
Satisfied with the quality of products and the service, less about the functionality of the webshop
very nice cloths
very nice cloths, perfect fitting, excellent quality and nice accents,
and not only for the young ones ! ( i'm 60y old )
keep on going i would say !
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