I’ve always been a fan of Superdry’s jacket style and durability, the quality is consistently impressive. However, I’m disappointed to see that men’s XS has been phased out recently. As someone who fi... See more
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I’ve always been a fan of Superdry’s jacket style and durability, the quality is consistently impressive. However, I’m disappointed to see that men’s XS has been phased out recently. As someone who fi... See more
Wanted to exchange at the store ; but size wasn't in stock so got refund & ordered online. Came a couple of days later, nothing to mention, serious business as you can expect from them ;)
As a regular costumer I can say that superdry has very good quality products and prices and of course the style!!! also when i had some issues with the products the customer service helps me fast with... See more
Company details
Written by the company
Met een avontuurlijke geest en het duurzaam vervaardigen van producten van hoogwaardige kwaliteit als inspiratie, is Superdry een spannend eigentijds merk dat vintage Americana en Japans-geïnspireerde graphics combineert met Britse stijl. De produkten worden gekenmerkt door stoffen van hoge kwaliteit, authentieke vintage wassingen, unieke details, toonaangevende handgetekende graphics en op maat gemaakte pasvormen. De basis waarop Superdry is gebouwd is stijl en dit wordt uitgedragen met vijf unieke stijlkeuzes/merken: Original & Vintage, Superdry Studios, Superdry CODE, Superdry X en Performance Sport. Het is de ambitie van Superdry om in 2030 het meest duurzame beursgenoteerde modemerk ter wereld te zijn. In 2021 heeft Superdry talloze industriële onderscheidingen gewonnen, waaronder de 'Positive Change Award' bij de Draper's Sustainable Fashion Awards.
Contact info
Unit 60 The Runnings, GL51 9NW, Cheltenham, United Kingdom
- care@superdry.be
- www.superdry.be/be-nl
4.2
Great
7K reviews
Asks customers to review
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Goed onlinewinkel
February 27, 2019
Unprompted review
Excellent and fast service!
February 23, 2019
Unprompted review
amazing!
amazing!! verry fast delivery verry good products its like you buy it in the shop! verry happy!
February 11, 2019
Unprompted review
Heel tevreden over de materialen maar…
Heel tevreden over de materialen maar vooral ook met de verwerking van de teruggestuurde producten !!nog geen problemen gehad!
February 9, 2019
Unprompted review
Good Service & customer Experience
February 7, 2019
Unprompted review
Super goei klere er is 1 min puntje het…
Super goei klere er is 1 min puntje het is wel wa duur ma zeer tevrede
January 29, 2019
Unprompted review
Great stuff & service.
January 27, 2019
Unprompted review
Alleen was de webstoe nogal traag.
Alleen was de website nogal traag.
January 27, 2019
Unprompted review
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Very very bad - super slow progress after order has been placed.
Very very bad. After 2 weeks I placed the order there's no progress with the shipment at all. One of the worst online purchase experience ever!!! I just want my money back!!
January 15, 2019
Unprompted review
Reply from Superdry Belgium (NL)
Hallo,
Allereerst onze excuses voor de problemen die u heeft ondervonden met uw bestelling.
Wij streven ernaar om al onze aangegeven levertijden te halen en zijn teleurgesteld om te horen dat we dit in deze gelegenheid niet konden naleven. Ons leveringsbeleid en onze procedures worden nauwlettend gevolgd en de feedback van klanten zoals u is een essentieel onderdeel voor het verbeteren van onze bezorgprocedures.
Als u uw bestelling nogsteeds niet heeft ontvangen, neem dan alstublieft contact op met onze klantenservice via +0333 321 2222. 1 van onze medewerkers helpt u dan graag verder.
Wij stellen uw feedback op prijs en willen u bedanken dat u de tijd heeft genomen om ons te beoordelen.
Vriendelijke groeten,
Superdry Care
Was zeer tevreden over de service
January 4, 2019
Unprompted review
Amazing speed
Amazing speed! Ordered at 10pm- received next day lunchtime. Nice surprise - felt like xmas already :)
December 20, 2018
Unprompted review
Reply from Superdry Belgium (NL)
Hallo,
Wij willen u graag bedanken dat u de tijd neemt om ons te beoordelen, wij stellen uw feedback erg op prijs.
Vriendelijke groeten,
Superdry Care
past perfect
past perfect, direct geleverd ! Super aan te bevelen !
December 15, 2018
Unprompted review
Reply from Superdry Belgium (NL)
Hallo,
Wij willen u graag bedanken dat u de tijd neemt om ons te beoordelen, wij stellen uw feedback erg op prijs.
Vriendelijke groeten,
Superdry Care
Reply from Superdry Belgium (NL)
Hallo,
We stellen uw feedback op prijs en willen u bedanken dat u de tijd heeft genomen om ons te beoordelen.
Vriendelijke groeten,
Superdry Care
Reply from Superdry Belgium (NL)
Hallo,
We stellen uw feedback op prijs en willen u bedanken dat u de tijd heeft genomen om ons te beoordelen.
Vriendelijke groeten,
Superdry Care
Reply from Superdry Belgium (NL)
Hallo,
We stellen uw feedback op prijs en willen u bedanken dat u de tijd heeft genomen om ons te beoordelen.
Vriendelijke groeten,
Superdry Care
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