Wanted to exchange at the store ; but size wasn't in stock so got refund & ordered online. Came a couple of days later, nothing to mention, serious business as you can expect from them ;)
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See what reviewers are saying
As a regular costumer I can say that superdry has very good quality products and prices and of course the style!!! also when i had some issues with the products the customer service helps me fast with... See more
Great Shopping Experience with Superdry! I had a smooth and enjoyable experience shopping with Superdry. Ordering online was super easy, and my items arrived quickly, faster than I expected! W... See more
Company replied
I’ve always been a fan of Superdry’s jacket style and durability, the quality is consistently impressive. However, I’m disappointed to see that men’s XS has been phased out recently. As someone who fi... See more
Company details
Written by the company
Met een avontuurlijke geest en het duurzaam vervaardigen van producten van hoogwaardige kwaliteit als inspiratie, is Superdry een spannend eigentijds merk dat vintage Americana en Japans-geïnspireerde graphics combineert met Britse stijl. De produkten worden gekenmerkt door stoffen van hoge kwaliteit, authentieke vintage wassingen, unieke details, toonaangevende handgetekende graphics en op maat gemaakte pasvormen. De basis waarop Superdry is gebouwd is stijl en dit wordt uitgedragen met vijf unieke stijlkeuzes/merken: Original & Vintage, Superdry Studios, Superdry CODE, Superdry X en Performance Sport. Het is de ambitie van Superdry om in 2030 het meest duurzame beursgenoteerde modemerk ter wereld te zijn. In 2021 heeft Superdry talloze industriële onderscheidingen gewonnen, waaronder de 'Positive Change Award' bij de Draper's Sustainable Fashion Awards.
Contact info
Unit 60 The Runnings, GL51 9NW, Cheltenham, United Kingdom
- care@superdry.be
- www.superdry.be/be-nl
4.3
Excellent
7K reviews
Asks customers to review
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Very satisfying!
November 29, 2018
Unprompted review
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Perfecte levering
Perfecte levering
Perfecte overeenstemming besteld item
November 7, 2018
Unprompted review
Reply from Superdry Belgium (NL)
Hallo,
Wij willen u graag bedanken dat u de tijd neemt om ons te beoordelen, wij stellen uw feedback erg op prijs.
Vriendelijke groeten,
Superdry Care
Super content!
October 9, 2018
Unprompted review
very bad sewing quality
nice design... but the sewing quality of this jacket is the worst of all the products which i ever bought from superdry
September 13, 2018
Unprompted review
The size was wrong
The size was wrong. I sent back, they don't response already a week. They don't answer to callings and they never reply to my emails.
September 12, 2018
Unprompted review
I received a wrong product
August 30, 2018
Unprompted review
wrong article was delivered
wrong article was delivered (barcode was correct but on wrong article).
I contacted helpdesk and sent picture
After more than 48hr without reply, i had to contact helpdesk again - my first email seemed not being picked up ...
awaiting a positive reply on my request to have a replacement of the wrong article should it be out of stock ...
August 8, 2018
Unprompted review
I never had a problem with ordering at…
I never had a problem with ordering at Superdry!
July 28, 2018
Unprompted review
Supersnelle levering en supergoede…
Supersnelle levering en supergoede kwaliteit, kortom superdry 😉
July 12, 2018
Unprompted review
Just perfect!
July 9, 2018
Unprompted review
Ben tevreden over superdry
July 8, 2018
Unprompted review
very satisfied
April 24, 2018
Unprompted review
Snelle en correcte levering.
Snelle en correcte levering.
Trui perfect in orde
April 14, 2018
Unprompted review
Perfect online tool
April 10, 2018
Unprompted review
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