I often shop at Superdry and have a lot of clothes from there. I went into the Cambridge store to check how much money I had on two gift vouchers. The gift vouchers are 'One4all', so they can be u... See more
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See what reviewers are saying
Great service. We found a coat we liked in the store, but they didn’t have the size we needed so a very kind and friendly girl working in the shop, ordered it on line and we had it delivered to our ho... See more
Excellent in store customer service and quality item. Accidentally ordered the wrong length trousers. Dealt with quickly, efficiently and professionally with staff member in store. She was also very p... See more
I purchased two jackets from the Superdry Cambridge store and was very happy with the range of clothing available and the service provided. Due to both jackets being subjected to an online sale price,... See more
Company details
About Superdry - Cambridge
Written by the company
Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.
For customer support please visit our Help Centre.
Help Centre Visit the website Shop womens Shop mensContact info
30-31 Petty Cury, CB2 3NB, Cambridge, United Kingdom
- 01223 464361
4.5
Excellent
197 reviews
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Long padded coat
OMG this coat is fabulous like wearing a duvet I got a 10 instead of my usual 8 as I like a bit of room in a winter coat it’s so well made cosy and stylish love love love
April 25, 2021
Red check leisure trousers
The trousers are beautiful. Fit perfectly. Bought as a surprise gift for my husband and he loves it.
April 18, 2021
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
I haven’t received my order
I haven’t received my order.
No one on your chat is at all helpful in trying to find out where my purchase is.
March 24, 2021
Reply from Superdry - Cambridge
Hi,
We apologise for the issues you have experienced with your recent order.
We strive to offer an outstanding service to all our customers and are disappointed to hear that on the occasion, you feel this was not done.
We are happy to see one of our customer service advisors has since dealt with the issue.
We appreciate your feedback and would like to thank you for taking the time to review us.
Kind Regards,
Superdry Care.
Great value for money and great products
March 2, 2021
Tee shirt were a bit too tight very…
Tee shirt were a bit too tight very close fit for a large
January 25, 2021
I do not want to give you 1 star…
I do not want to give you 1 star because while making this order there was an error in typing the address I placed the order last Saturday and realised the next day that my delivery address is wrong so I emailed SuperDry on Sunday and Monday informing you this but as I did not get a response I called on Monday too, stressing the concerns and the lady emailed Hermes to cancel the delivery but Hermes did not get back to SuperDry or I as I also, contacted them by online. I called SuperDry everyday to sort this out before this parcel was delivered to a total stranger in another city but SuperDry said they can’t do anything else for me and the parcel was delivered to the wrong address, on Thursday, there was plenty of time to sort this out but this was not done.
I have been so stressed about the whole situation and the lack of support from SuperDry and been told that they can’t do anything. I do not believe this as the parcel had not even reached Hermes when I raised the issue. I don’t understand why such a big company as SuperDry and Hermes are not I. Contact with each other.
I want my money back or the items I paid for!
Very disgusting service
January 16, 2021
Ordered with next day delivery and item…
Ordered with next day delivery and item arrived on time. Great service. Gloves lovely and warm and just what I wanted.
January 13, 2021
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