I often shop at Superdry and have a lot of clothes from there. I went into the Cambridge store to check how much money I had on two gift vouchers. The gift vouchers are 'One4all', so they can be u... See more
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Great service. We found a coat we liked in the store, but they didn’t have the size we needed so a very kind and friendly girl working in the shop, ordered it on line and we had it delivered to our ho... See more
Excellent in store customer service and quality item. Accidentally ordered the wrong length trousers. Dealt with quickly, efficiently and professionally with staff member in store. She was also very p... See more
I purchased two jackets from the Superdry Cambridge store and was very happy with the range of clothing available and the service provided. Due to both jackets being subjected to an online sale price,... See more
Company details
About Superdry - Cambridge
Written by the company
Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.
For customer support please visit our Help Centre.
Help Centre Visit the website Shop womens Shop mensContact info
30-31 Petty Cury, CB2 3NB, Cambridge, United Kingdom
- 01223 464361
4.5
Excellent
197 reviews
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Great customer service
The staff were so helpful in store. After a quick stock check, was able to order us exactly what we were after. Arrived before the date we given and my son is chuffed to bits.
We’ll done Superdry. Fantastic customer service.
August 3, 2022
Reply from Superdry - Cambridge
Hi Sally,
We appreciate you sharing your feedback with us. We always do our best to give our customers a positive experience, so we're really happy to to read your comments. Thanks so much for your review and comments.
Superdry Care
Wonderful friendly staff and extremely…
Wonderful friendly staff and extremely knowledgeable
July 30, 2022
Reply from Superdry - Cambridge
Hello Rupert,
Thank you for taking the time to leave a review. At Superdry, we want our customers to have a really positive experience, so we're really happy to to read your comments. Thanks so much for taking the time to give us your feedback.
Superdry Care
Reply from Superdry - Cambridge
Hi,
We appreciate you sharing your feedback with us. We always aim to offer the best service to our customers every time, so we're really pleased that you love your new purchase. Thanks for taking the time to leave a review. We really appreciate it.
Superdry Care
The store assistant was really helpful…
The store assistant was really helpful and made sure my returns were dealt with correctly. He then went on to assist me with alternative purchases. I will use the Cambridge store again due to the way I was looked after.
July 27, 2022
Reply from Superdry - Cambridge
Hi,
We appreciate you sharing your feedback with us. We endeavour to give our customers a really positive experience, so we're really pleased that you love your new purchase. Thanks again for the review. We really appreciate it.
Superdry Care
Very nice products
Very nice products, good quality, nice colours, on time delivery, on spot sizes
July 20, 2022
Reply from Superdry - Cambridge
Hi Laura,
Thank you for sharing your feedback with us. We endeavour to give our customers a really positive experience, so we're really pleased that everything has gone smoothly. Thanks so much for taking the time to give us your feedback.
Superdry Care
Very kind and professional customer…
Very kind and professional customer support. Very impressive. Thanks.
July 18, 2022
Reply from Superdry - Cambridge
Hello Joon,
We appreciate you taking the time to review your recent experience with us. At Superdry, we want our customers to have a really positive experience, so we love to hear from happy customers. Thanks for taking the time to leave a review. We really appreciate it.
Superdry Care
Staff were very helpful and ordered…
Staff were very helpful and ordered what we wanted as they did not have stock. Picked up next time we went in no worries.
July 13, 2022
Reply from Superdry - Cambridge
Hi Tim,
Thank you for sharing your feedback with us. We endeavour to give our customers a really positive experience, so we're really pleased that everything has gone smoothly. Thanks so much for taking the time to give us your feedback.
Superdry Care
Excellent customer service
Excellent customer service, the staff could not have been more helpful
July 12, 2022
Reply from Superdry - Cambridge
Hello,
Thank you for taking the time to leave a review. We always do our best to give our customers a positive experience, so we're really happy to to read your comments. Thanks so much for your review and comments.
Superdry Care
The manager in the Cambridge branch was…
The manager in the Cambridge branch was very professional and allowed me to easily order an out of stock item. Well done!
July 11, 2022
Reply from Superdry - Cambridge
Hi,
We appreciate you taking the time to review your recent experience with us. At Superdry, we want you to have a great experience, so we love to hear from happy customers. Thanks again for the review. We really appreciate it.
Superdry Care
Great clothes
Great clothes, even better customer service in store. Maisie at your Cambridge store is amazing.
June 27, 2022
Reply from Superdry - Cambridge
Hi Catherine,
Thank you for taking the time to leave a review. We always do our best to give our customers a positive experience, so it's really good to hear that everything's gone well. Thanks for taking the time to leave a review. We really appreciate it.
Superdry Care
Very helpful and speedy ordering…
Very helpful and speedy ordering straight to the shop. Lovely shirt. I will be back
June 21, 2022
Reply from Superdry - Cambridge
Hello Harriet,
We appreciate you sharing your feedback with us. We always aim to offer the best service to our customers every time, so we love to hear from happy customers. Thanks so much for your review and comments.
Superdry Care
Great customer service and love the…
Great customer service and love the fact they send you product that isn’t in the store with no postage costs
May 28, 2022
Reply from Superdry - Cambridge
Hello Barnaby,
We appreciate you taking the time to review your recent experience with us. We always aim to offer the best service to our customers every time, so we're really pleased that everything has gone smoothly. Thanks again for the review. We really appreciate it.
Superdry Care
Fabulous service provided instore-…
Fabulous service provided instore- Cambridge branch. Fast service, cannot fault it. Will definitely use again.
April 16, 2022
Super service
Tried l/s top in shop - needed bigger size staff ordered one arrived soon. Quality item organic cotton! Very please 😄
March 26, 2022
Above excellent service every time not…my order
Above excellent service every time not in stock no proble delivered the next day for a very small fee if prefered
March 20, 2022
Staff were very helpful
Staff were very helpful, polite and let myself and my daughter browse the shop in peace. I perfect balance! The sizes are absurd however, A large fitted by size 8 daughter.
March 17, 2022
Very smooth experience website and…
Very smooth experience website and shop. I collected from shop and was able to try garment on.
March 3, 2022
Incorrect refund amount
- I have just discovered that I’ve only been refunded for one pair of jeans when I returned 2 pairs. I have emailed tonight so hopefully this will soon be resolved. This has now been resolved.
Make sure you check your refund amounts.
January 29, 2022
Reply from Superdry - Cambridge
Hi - Apologies for the delay - we can see that this has since been resolved and refunded for you. Sorry again for the delay - but thanks for the feedback!
Kind regards,
Superdry Care
lovely service fast and correct.
January 24, 2022
Very easy to order
Very easy to order. Excellent delivery times to store for collections. Ready and waiting at the store and tracking very good.
December 31, 2021
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