Delivery was fine BUT the garment was a. definitely not the correct size and b. stained or otherwise marked. They seem to have some ideas about customer service - contact phone number is completely ab... See more
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They collected GST on my order in Australia then failed to provide their NZ GST number to customs. Now I have to pay GST on the whole total. I am being charged GST on the GST because Superdry Australi... See more
Fast delivery, as ordered for a decent price. Size fits as per website. Would have been 5 stars if my item was also available in yellow or orange.
Size is smaller than other brands. When ordering from Norway from a site in Norwegian the merchandise actually comes from Belgium. Toll and return must be paid by customer - this was not specified on... See more
Company details
Written by the company
Inspired by the spirit of adventure and crafting premium products sustainably, Superdry is an exciting contemporary brand that fuses vintage Americana and Japanese-inspired graphics with a British style. They are characterised by quality fabrics, authentic vintage washes, unique detailing, world-leading hand-drawn graphics and tailored fits. Superdry is built on style and celebrates this through five unique style choices/brands: Original & Vintage, Superdry Studios, Superdry CODE, Superdry X; and the Performance Sport Division. Superdry’s ambition is to become the most sustainable listed fashion brand on the planet by 2030 and, in 2021, won numerous industry accolades including the ‘Positive Change Award’ at the Draper’s Sustainable Fashion Awards.
Contact info
Unit 60 The Runnings, GL51 9NW, Cheltenham, United Kingdom
- +44 333 3212222
- care@superdry.com
- www.superdrystore.no
2.5
Poor
2K reviews
Hasn’t replied to negative reviews
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See how their reviews and ratings are sourced, scored, and moderated.
Expensive but very god quality
May 8, 2018
Unprompted review
Unfortunately
Unfortunately, but I'm not happy with the purchase, I bought a product marked with number 36 (in Europe it is an S number, not XS like on your site) Therefore, I think that the error did not happen because of me. I can change the goods for a larger one, but the cost of transport is mine, so I have to pay 40 pounds for the exchange, this is not good for me.
Mvh Darek
April 23, 2018
Unprompted review
Fast delivery right to your door
April 23, 2018
Unprompted review
Enkel bestilling og betaling
Enkel bestilling og betaling - rask leveranse via DHL med flere alternativer for leveringen (på døren, pick-up point, mv).
February 18, 2018
Unprompted review
Super rask levering og super kvalitet!
February 1, 2018
Unprompted review
I have tried several times to contact …
I have tried several times to contact support but they dont replay at all.
Be awear of that you maybe have to pay tax when you get your order.
Beawear that you have to pay for shipping yourself if you wanna return your order.
The sizes is different depending on the different jumpers.
January 30, 2018
Unprompted review
Super rask levering
January 29, 2018
Unprompted review
Super rask levering!:)
January 21, 2018
Unprompted review
Super rask levering
Super rask levering, og super info underveis. Super service av sjåfør.
January 15, 2018
Unprompted review
Hopeless with site in Norwegian that …
Hopeless with site in Norwegian that ads taxes on goods because shipment from UK. No mention in shipping, found out on reception. Never again
January 14, 2018
Unprompted review
Grei behandlingstid og forsendelse
December 20, 2017
Unprompted review
Quick and precise
December 5, 2017
Unprompted review
Very good
Very good! Excellent quality and fast delivery; 20 hrs to Trondheim/Norway.
September 21, 2017
Unprompted review
God service og rask levering.
September 12, 2017
Unprompted review
Rask og god levering
Rask og god levering av kvalitetsprodukter. Enkelt system for retur av ting som eventuelt ikke passer og som må byttes.
September 8, 2017
Unprompted review
Very good products and quick delivery
Very good products and quick delivery, only that the sizes aren't matching as in the size guide, and the return cost is quite high when to be sent between countries. It should have been easier if it was possible with return in the local store in the delivery country.
September 5, 2017
Unprompted review
Good customer service
They sent the wrong package. Contacted service and they immediately sent out a new package, and paid for dhl to come pick up the wrong package.
August 31, 2017
Unprompted review
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